I paid twice from original price

Stayed in January 2024

Romm facilities

The staff, the location

Stayed in August 2023

The rooms have some smell and they were not refreshed every day: towels, other utensils. I had to ask for them.

It’s very close to Taksim square, good location. Breakfast is included. The staff is helpful, they helped me whenever I needed and even with the luggage that was very kind.

Stayed in June 2023

Everything was great the room was very clean and the breakfast was very good

Stayed in January 2024

Customer service including unhygienic.

Nothing

Stayed in August 2023

First of all they will ask you to pay cash..when i asked them why they said there is a commission if you pay by card..i told them i dont have cash so they accepted the credit card I booked two rooms for us..one of the rooms a/c is not working and it was very hot that time..i called them they said after 10 minutes it will be ok but we stayed 3 hours without a/c so we cannot stay at the room..when i talk to one of the guys there he was very rude and start shouting..he told us you have another room you can use it..i told him we are 5 persons & we cant stay in 1 room & i paid for two rooms not one..please give me my money & i will leave the hotel but he said i will not give you the money..you have to wait the technician if it will not work then i will give you your money..after 3 hours the technician came and repair the a/c. Very rude staff No cleaning for the rooms during our stay (2 nights) Poor breakfast No towels in the bathroom Bathroom door is not closing & we are a family of 5 persons If you want to go to the square you have to walk up from the stairs or walk up the hill..its difficult for old people or the kids Old building needs to be renovated I will never come back again

Nothing

Stayed in August 2023

thank you for everything, everything was very good

Stayed in August 2023

Everthing was verry good

Stayed in August 2023

location and cleanliness was very good

Stayed in August 2023

The location and cleanliness of the hotel was very good. The breakfast was also very good. The friends at the reception helped with everything.

Stayed in July 2023

The location of the hotel is very nice, 2 minutes away from the metro, cafes and shopping street, the hotel rooms were clean and comfortable, the breakfast was also very nice, thank you very much to the friends at the reception, they were very helpful in every way

Stayed in July 2023

Family hotel

Because Good location

Stayed in July 2023

The hotel was down a steep road and not easy to find. Anyone with mobility problems would struggle with the steep slope of the road. There are many far nicer and safer areas of Istanbul than where the Confort hotel is. Our original room was at the top of the hotel up a flight of steep stairs that would not has passed any health and safety requirements. The room was small, dirty , smelly with rubbish in a tiny balcony. We refused to stay in this room and was eventually offered an alternative room. The alternative room whilst larger again was dirty, the sink in the bathroom leaked on to the bathroom floor leaving a pool of water. Despite requests this wasn’t addressed. There was no cleaning of the room, change of towels or bedding. My son returned with what we believe to be bites from bed bugs. Having seen the state of the rooms and low hygiene standards we did not risk actually having breakfast in the hotel

Generally speaking the staff were helpful and listened to our complaints and tried to resolve. The transfer organised by the hotel back to the airport was good. It’s proximity to Taksim Sq and Istharkis street is useful but there are far nicer areas of the city to stay in.

Stayed in June 2023

Thank you Diyar ❤️

Stayed in July 2023

Everything was perfect,comfortable place to spend vacation with family. Safe and clean. Especial thanks for Mr.Farhat for the nice treatment.

Stayed in June 2023

The hotel is difficult to find tucked down a side street then upon finding the hotel they then move you to a different facility. The rooms weren't very clean with mould being present, skirting boards not being fixed correctly and even the toilet seat not correctly being installed. Upon our second day we were requested to change rooms due to the hotel placing us in the incorrect facility. The hotel were awkward in accepting card payment however acknowledge this when you originally book the apartment.

The price was sufficient for the popular weekend that we went on. The beds were mediocre and facilities were somewhat okay. The shower was reasonable.

Stayed in June 2023

Very close taksim sguare. Very good for breakfast price

Stayed in June 2023

reception not very helpful, no early breakfast for airport return, first room smelly and grotty, requested a move. Towels were not changed, rooms not cleaned, shower leaked all over the floor.

central location

Stayed in June 2023

It was awful. It was dirty, strange neighbourhood and surrondings

Nothing

Stayed in June 2023

the best hotel in taksim. its breakfast, staff, cleanliness was very good with everything, it's always my first priority and thank you for everything

Stayed in May 2023

Everything was very good, rooms and breakfast were very good, the location was very close to everywhere.

Stayed in January 2024

everything

Stayed in August 2023

Everything

Stayed in July 2023

location, room size, bath rooms and cleanliness

nothing

Stayed in June 2023