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Reviews of Sultanahmet Palace Hotel

Torun Sok.No:19 Sultanahmet, Fatih, 34122 Istanbul, Turkey

#610 of 2,412 hotels in Istanbul

Guests' Choice

Review Score

Based on 553 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.7

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.7

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Showing 1 - 25

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    If you have a second floor room, the bathrooms are a bit odd. It all works out, but the door opens inwards and you need to step into the Turkish style shower to access the toilet. Then you can close the door. Let's just say this is why it is called a water closet. You can bathe in the traditional style by filling the basin in the stall with water and using a bucket to pour it over you. You can also adjust a spray nozzle to make it more shower-like. There is hot water . This is not really a negative to the stay, but if you frequent the bathroom at night it gets tricky as there are small steps at each threshold. If the door opened outward into the sleeping area it would be much easier. Downstairs rooms have a separate walk in bathroom. To close the room doors on the first floor, they must be pulled shut with enough force to make noise. Guests arriving early and late can disturb others. This is just a comment. I would stay there again.

    Location was excellent. A very nice breakfast selection was provided. The food is delivered so don't expect the scrambled eggs to be warm, but plenty of cheeses, olives, fruits, coffee, tea, breads.....staff in the restaurant was warm and welcoming.

    Stayed in March 2024

  • Reviewed: April 13, 2024

    8.0
    A Turkish gem, great location.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Fairly small rooms, but perfect for 2 nights.

    Fabulous location, blue mosque and bazaar on the door step of the hotel… great location to walk to bars and restaurants and the sea. Loved our Hamam style bathroom….small but a nice treat. Balcony was lovely with sea views and view of the city and mosque.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 1 night

    The breakfast is not good, that is the only thing we did not like.

    Stayed in March 2024

  • Reviewed: April 9, 2024

    8.0
    nice one
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    A litlle bit old, very used towels

    Location

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Great hotel, friendly staff
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    As our room was located on the corridor to the breakfast area there was noise on some mornings that woke us up. The breakfast could have been a bit more substantial.

    It's as central as you can get if you're coming to see Istanbul's old city. The staff were all very friendly and polite and gave good recommendations on nearby food and activities.

    Stayed in March 2024

  • Reviewed: April 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    I loved everything

    Excellent staff and location, nothing is too much trouble, the room has AC, fridge, window that opens, shower, spacious. The hotel is extremely central, in the old city, a stone throw away from the blue mosque and a few minutes walk to hagia sophia

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    What a fantastic stay!
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    It was just perfect for us!

    Wonderful stay. Great room and facilities. Excellent buffet with an excellent view. The location is perfect!

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    A hotel with character in an unbelievable location in the heart of Istanbul
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really, a little tired but location made up for it

    Location, location, perfect for a short stop over, but will be back for a longer stay

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Oasis at the most city-centre
    • Leisure trip
    • Family with young children
    • Deluxe Room with Blue Mosque View
    • Stayed 3 nights

    A bit noisy in the room, but it's obvious for a historical building. So, just a thing to note for light sleepers, rather than a complaint.

    It is a cosy hotel in a historical building just in front of the Sultanahmet mosque. The view from the room balcony is gorgeous, just perfect to have your morning coffee. It's like a little oasis with a nice garden, which is located right in the old town centre. On top of that, you will have your continental breakfast (served as a typical buffet) with a beautiful sea view on the rooftop.

    Stayed in February 2024

  • Reviewed: March 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Going home day !

    Beautiful hotel in fabulous location overlooking the Blue Mosque and the sea Breakfast was delicious and staff very friendly

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    ISTANBUL OLD TOWN
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    High food prices for simple food. Attempts by bazaar traders to sell food at inflated prices by showing one price n charging another. Constant badgering to buy expensive products. Most people don't like to answer queries . Spices and Turkish delights at inflated exorbitant prices. Even train cards were sold at different prices by vendors. Istanbulkart machines difficult to use

    Location was excellent . Close to tourist sites police presence everywhere. Safe Breakfast and staff Aiman's constant attention to guests needs on info .

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Very nice place to stay!
    • Leisure trip
    • Couple
    • Deluxe Room with Blue Mosque View
    • Stayed 2 nights
    • Submitted from a mobile device

    All was good. However we didn’t understand how to use the bathroom quite well, especially the use of the marble basin.

    Location, view, friendliness of the staffs

    Stayed in March 2024

  • Reviewed: March 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    We found nothing we didn't like

    Excellent breakfast and breakfast room staff, helpful reception, comfortable hotel in a very attractive location. The weather was ten degrees warmer (late February) than in UK

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    I suggest to go to the hotel and to Istanbul.
    • Leisure trip
    • Couple
    • Deluxe Room with Sea View
    • Stayed 5 nights

    Nothing

    Location perfect and elegant. The breakfast normal, but in a wonderful position. The bathroom is too little.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    10
    Fine location for good hotel
    • Leisure trip
    • Couple
    • Deluxe Room with Blue Mosque View
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast room staff had to eat 'behind the counter, out of sight. Why can't they eat at a table among guests? Cheeses in the breakfast room could be labelled so guests know what they are offered. Room description on Bkg.com suggested the view of Bosporos was different in some rooms .. I changed rooms for this but the view was the same! Sorry, hotel!!

    Beds very comfortable. View from windows second to none. Staff excellent, especially in the breakfast room (a dining room manager who isn't white was a brilliant communicator and gave excellent service). Doorman was very friendly and helpful.

    Stayed in February 2024

  • Reviewed: March 2, 2024

    10
    Really great located small hotel , quiet and friendly staff
    • Leisure trip
    • Family with young children
    • Deluxe Room with Blue Mosque View
    • Stayed 4 nights
    • Submitted from a mobile device

    Our flight was a late flight and check out was at 12 we asked to extend the check out time and that we would pay, but hotel said no .

    Samet one of the workers is the most polite and kind hotel staff we have met he is very hard working and hands on ! Thank you Location was amazing , walking distance from most main attractions such as grand bazaar and blue mosque. Breakfast was decent. Reception staff spoke English which made it easier

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    The breakfast was not up to the mark as there were only a couple of basic things kept in the buffet.

    The location, comfort and staff behaviour was exceptional. Really enjoyed the stay as travelling to all tourist spots was very easy to go. I would definitely suggest this hotel to my friends and family.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast can be better Rooms are quite small and cramped

    Perfect location, close from the touristic area of Sultanahmet. Lots of restaurants nearby although very touristy and pricey. Good breakfast room overlooking the Bosphorus.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    8.0
    Amazing location / great staff !
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast could be a bit more local

    Amazing location in front of the blue mosque. Great staff who are very nice and attentive.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    10
    Wish it could have been longer! Next time I pass through I will stay here again.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast charged extra for Turkish coffee - in Turkey! But they kindly offered me freshly brewed American coffee for free!

    It was beautiful, staff were great, and the location was near every major site.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing is not perfect

    Everything was good and arranged with care and professional, Staff is very helpful and friendly from the manager to the bill man 😁 everyone is in contact and ready to help Even Sadat

    Stayed in January 2024

  • Reviewed: January 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Water flow in the shower of our room was too low. Bathroom could had been cleaner.

    Location is perfect. it is just next to the Spice Bazaar, having so many restaurants, shops and hotel at short distances but itself is in a quiet corner that you don’t need to worry about noice at night. The building and garden are so special and beautiful.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    10
    FANTASTICALLY AMAZING & AWESOMELY PERFECT STAY! 🧡
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    None, everything was just sweet & perfect!

    The balcony view was SUPERB, the location was super stratergic just behind the sultan ahmet mosque and just a mere walking distance to hagia sofia, grand bazaar , and as muslim i can just walk for less than 5 mins to perform my 5 time prayers and special appreciation TQSM to Mr. Seddat the Hotelliar which was really2 friendly and helpful 🧡 btw i went to night bosphorus cruise dinner which was offered by the hotel which cost me only 50 euro but worth a fortune of return transportation, full course bbq dinner, bottomless drink, singing & dancing show, totally amazing! I highly recommmend this hotel and definitely will stay here again if come to istanbul again in the future for the 4th time. - Best wishes, Eizzad Jeffry ( Dr. EJ) https://linktr.ee/dr.ej

    Stayed in January 2024

  • Reviewed: January 20, 2024

    10
    Excellent stay we enjoyed it
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent location to nearby attractions and restaurants. Very good sea view and blue mosque view

    Stayed in January 2024

Showing 1 - 25

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