All was ok

Nice property great location

Stayed in May 2025

brilliant, modern o

Stayed in April 2025

the AI interface could be more sensitive to voice recognition or volume. at times had to repeat a few times before it responded despite me just in front of the device

room was big & comfy, breakfast variety was good, 1 floor for western, 1 floor for chinese, gym was better than expected & swimming pool was good. plenty shopping/tourist spots nearby

Stayed in April 2025

Nothing

Everything

Stayed in April 2025

The first room had a smell but i got our rooms changes. Fantastic staff. The hotel wasn't the newest hotel but was good for its purpose of being a place to rest.

Silks staff were very helpful. The first room had a off smell but the staff helped us changed rooms. Entry to silks was looks good at night it was a middle location for me to travel around Taiwan. The hotel has a taxis stand at the front and the staff help get you a taxi, which was fantastic help and great service. Silks was not close to much which is why I had taxised to all areas.

Stayed in April 2025

The location was absolutely perfect! The Hotel is beautiful and the room was stunning. The staff was highly professional and very cooperative. On my way to the hotel I forgot my ereader. With the best and sweetest help from a member of the staff on the 14th floor of the hotel it was traced and sent to my next location within Taiwan! Very grateful to her! She is such a professional!

Stayed in April 2025

TV remote/application was a bit finicky.

We felt special and pampered.

Stayed in April 2025

Very central location, nice swimming pool

Stayed in April 2025

I see some dust in the room , need improved cleanness

Stayed in February 2025

Neighbor was banning the door

Easy access

Stayed in January 2025

It was quite expensive. The restaurant service was a bit hurried (although that seemed to be the case everywhere in Taiwan).

The rooms were very well equipped (Dyson hairdryer, hair straightener on request, clothes steamer…). The morning free coffee and pastries in the reception area, and the free drinks and nibbles late afternoon, were very much appreciated. The location very close to two metro lines was convenient. The staff were very friendly and helpful.

Stayed in February 2025

Nothing

Silks Place Tainan is exceptional. From the Hotel Door attendants to the Reception Staff, they were welcoming and helpful. The Concierge staff were ready to assist with ordering taxis and helpful directions to places and recommendations to local delights. The room was immaculate, well set up and comfortable. True to pictures. Breakfast at the Hotel is highly recommended, the wide variety of local delights, it is indeed our way to begin the day. The location of Hotel is central and easy to venture out. It is also walking distance to Hayashi Dept Store (Must visit) plus many other sights to see. From arrival to departure, it has been delightful. We would certainly return to Silks Place.

Stayed in February 2025

Room furniture could use an upgrade. Could have more variety of western foods for breakfast (scrambled eggs, non glucose added jams, different types of breads)

Clean. Quiet location. Close to MRT. Good size room for Asia. Two women working in the breakfast room were very attentive and hard working. They frequently replenished the food and picked up the used plates and silverware. Loved the free water, tea and coffee.

Stayed in March 2025

The radio wasn't workable.

I like the way that service people treated.

Stayed in March 2025

Great location right next to Shinkong Mitsukoshi Department Store 新光三越新天地 and Tainan Guohua Youai Shopping District （國華街友愛商圈）. Plenty of shops and restaurants and cafes within short walking distance. Great facilities with gym and pool, and dining options. Rooms are spacious and clean. Staff are friendly and professional.

Stayed in January 2025

Very very spacious, great layout of the room, good location, restaurants on site were wonderful and great price, located right behind a shopping mall, lovely staff, baby cot was already laid out when we arrived, bath tub was wonderful. A face mask was provided on Day 1 which was such a lovely touch. We even booked and tried the 36 tea shot at the hotel's bar which was an amazing and unique experience. Would 100% come back to this hotel.

Stayed in January 2025

There are no wine glasses, no big coffee mugs and spoons were too tiny. Not helpful at all to make a decent morning beverage or drink a bottle of wine.

The toilet was well designed and there was ample room in th shower and wash basin area.

Stayed in December 2024

Nothing at all.

Staffs are kind, polite and friendly.

Stayed in December 2024

Breakfast areas are separated into western and Chinese. Breakfast area tends to be crowded and busy. Gym had limited dumbbell weights.

Big rooms, beautiful reception area, next to shopping mall.

Stayed in December 2024

Very nice hotel to visit Tainan. The room was spacious, modern and clean. The staff and the conciergerie was helpful. Overall a great stay!

Stayed in November 2024

The check in of 4pm That is about the latest I have ever encountered

Stayed in December 2024

CON: Clothes were hanging in the open, no closet door to close it off. No shelf /drawer to unpack my T-shirts, so we lived off our suitcases. Not enough electrical plugs near the beds to charge iPhone/iPad/lap top.

Our two-bed family room (but only for the two of us) was huge. We like the hotel and its location. PRO: large room with a table to sit down and eat fruits or snacks. Sliding doors can close off the bathroom area from the rest of the room.

Stayed in November 2024

Queue at check-in which may have been beause we arrived at a very busy time.

Very spacious, well appointed room. Good facilities and good choice at breakfast. A good location to reach the sites in and restaurants in Tainan. The hotel was also happy to arrange a tranfer to our next hotel.

Stayed in November 2024

We found we had to take a cab to most of the things in the city we wanted to see.

Great staff and facilities. Very modern room and comfortable. Right next to mall, food, and shopping.

Stayed in September 2024