Hamu Mukasa Road, Kampala, Uganda
#1 of 74 vacation rentals in Kampala
Guests' ChoiceBased on 28 apartment reviews
9.3Cleanliness
9.3
Comfort
9.6
Location
8.9
Facilities
9.3
Staff
9.6
Value for money
9.4
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 19, 2024
Jane
United States of AmericaNothing
Quiet, peaceful and private
Stayed in April 2024
Reviewed: February 9, 2024
Kate
United KingdomThere were some issues re: the cleanliness of the apartment. During our 6 day stay, the cleaner came once (by special request) and no information was provided for how to dispose of trash in the apartment etc. The apartment is tastefully furnished, but is lacking basic equipment (no mugs, glasses, no handtowel in the bathroom). We ended up purchasing several kitchen items for the apartment and left them behind so hopefully others will enjoy! The other notable issue was power outages, which happened several times during our stay. The apartment block had no generator, so strongly recommend packing torches / candles. We did not realise that this would be a recurrent issue, and since we were on a work trip access to reliable to electricity / internet was important.
The apartment (a ground floor apartment) was spacious and good value for money; it was generally a comfortable set up for 2 of us on a work trip, with slightly spotty internet. We had some notable issues with the cleanliness of the apartment in the first couple of days, but Anthony responded quickly and the situation was remedied. The location is ok - there is not much to walk to from the apartment block itself, but we took taxis into town easily for work meetings, coffee etc. The apartment block felt secure and well attended. There are no mosquito nets above the beds, though insect repellent plugs are used in the bedrooms. We saw few mosquitos in the house, and we used our own nets / insect repellents to be sure.
Stayed in February 2024
Reviewed: January 22, 2024
Kate
AustraliaNo shower curtain so floor gets very wet; very few kitchen items
Secure, spacious, comfy bed
Stayed in January 2024
Reviewed: January 18, 2024
Ladu
KenyaThere are few tea cups and plates in the kitchen specially when you are more than two people during meals
The location of the house was excellent and good management. John was very responsive.
Stayed in January 2024
Reviewed: December 21, 2023
Racheal
United States of AmericaResponding to requests was a bit slow
Location and security
Stayed in December 2023
Reviewed: November 15, 2023
Kate
United KingdomThe host, Truth is amazing and extremely hospitable- able to ask him anything and always sorted in a timely manner. Great and friendly security 24 hours. The apartment is cleaned regularly and fully furnished with all necessities included in each apartment and is also in a great location to get around in.
Stayed in September 2023
Reviewed: September 23, 2023
Gladys
United KingdomThe location was great, very close to the CBD. The apartment was beautiful.
Stayed in September 2023
Reviewed: August 10, 2023
Harriet
United KingdomJust need to get some more kitchen utensils.
Very nice apartment with all the things that you need, bonus being the washing machine. There’s someone that comes to clean it regularly which was good. A lot of shops including supermarkets & KFC close by walking distance. The host Truth was very accommodating.
Stayed in August 2023
Reviewed: August 10, 2023
Helen
United Kingdomthe bathroom set up was slightly awkward.
the rooms were spacious the living room also spacious good facilities in the kitchen and has nice balcony
Stayed in August 2023
Reviewed: April 23, 2023
Yara
UgandaThere was a used cup in the kitchen. But everything else was clean.
The host lives just above the house.
Stayed in April 2023
Reviewed: April 6, 2023
Emem
United KingdomLocation was just excellent, away from the bustle of the city but still close enough. Having mosquito repellent in the room was a nice touch and the kitchen was well supplied with everything you could need in a kitchen. Internet worked pretty well and the smart TV allowed for variety of entertainment options.
Stayed in April 2023
Reviewed: April 6, 2023
Ekereuke
United KingdomIt would be great to do some work on the flooring in the bathroom to reduce the need to keep wiping floor at intervals while using the shower.
Modern style apartment, well equipped and very comfortable.
Stayed in April 2023
Reviewed: January 16, 2023
Ivan
United Kingdomlocation tough to find
clean and tidy..well presented
Stayed in December 2022
Reviewed: January 4, 2023
Ivan
United Kingdombit of a distance to reach bt is ok
the property was modern with all the right accessories
Stayed in December 2022
Reviewed: December 30, 2022
Lugambwa
United Kingdomnothing
Polo Apartment is expertly set up with an extra touch,modern furniture and decor to add to guests’ comfort and ambience.I enjoyed my stay with extra care and quick response to any queries.Fast Wi-Fi, parking space,good security,cleanliness makes this a very sought for peaceful place. The place is close to the city centre which gives you great access to big shops,restaurants,cinemas,bars,some historical sites like kasubi tombs and many more. This place place is worth the money and I will definitely come back.
Stayed in December 2022
Reviewed: March 3, 2024
Kate
United KingdomThere are no comments available for this review
Stayed in January 2024
Reviewed: December 15, 2023
Guyo
KenyaThere are no comments available for this review
Stayed in December 2023
Reviewed: November 26, 2023
Kins
RwandaThere are no comments available for this review
Stayed in November 2023
Reviewed: November 3, 2023
Christopher
KenyaThere are no comments available for this review
Stayed in October 2023
Reviewed: August 1, 2023
Hayfah
United KingdomThere are no comments available for this review
Stayed in July 2023
Reviewed: July 1, 2023
Kate
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: April 18, 2023
Angella
UgandaThere are no comments available for this review
Stayed in March 2023
Reviewed: February 27, 2023
Michael
KenyaThere are no comments available for this review
Stayed in February 2023
Reviewed: February 25, 2023
Kene
NetherlandsThere are no comments available for this review
Stayed in February 2023
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content