11 Excelsior Avenue, Saratoga Springs, NY 12866, United States of America
#20 of 29 hotels in Saratoga Springs
Guests' ChoiceBased on 90 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.4
Facilities
8.2
Staff
8.7
Value for money
7.1
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 4, 2024
Vonnieville
United States of AmericaBreakfast was phenomenal!
Stayed in November 2023
Reviewed: December 4, 2023
Joseph
United States of AmericaBed was not comfortable
Proximity to event.
Stayed in December 2023
Reviewed: November 25, 2023
Mike
United States of AmericaLittle dated for a Marriott
Good location/free parking
Stayed in October 2023
Reviewed: October 16, 2023
Kristin
United States of AmericaProperty was nice. Rooms were decent. Half mile from the Broadway, the main street. Charging almost $500 a night is highway robbery. Definitely not worth that price.
Stayed in October 2023
Reviewed: July 26, 2023
Lasicki
United States of AmericaBreakfast— should be complimentary
Location
Stayed in July 2023
Reviewed: June 9, 2023
Faviana
United States of Americaconvenient and easy free parking
Stayed in June 2023
Reviewed: May 29, 2023
Tanner
United States of AmericaOur refrigerator was broken, and the room I booked online said it had a balcony, but we were not assigned a room with a balcony. I know I could have complained about both, but I just went with the flow. It was fine.
clean, comfy, and felt secure
Stayed in May 2023
Reviewed: August 18, 2022
Virgilio
United States of AmericaAccessibility
Stayed in August 2022
Reviewed: June 25, 2022
Lauralee
United States of AmericaAverage and quick. Good counter people
Stayed in June 2022
Reviewed: December 15, 2021
Steve
CanadaClean neat and tidy
Stayed in December 2021
Reviewed: December 13, 2021
Ken
United States of AmericaNoisy heater
N/A
Stayed in December 2021
Reviewed: December 11, 2021
Robert
United States of AmericaVery limited breakfast menu and was not stocked very well.
Stayed in November 2021
Reviewed: April 27, 2021
Faith
United States of AmericaI booked a balcony room but was given a regular room!
Nice having safe in the room.
Stayed in April 2021
Reviewed: November 16, 2023
Gleick
United States of AmericaThe breakfast was like eating at McDonalds. There was a noisy heater in the room. The room was either too cold or too hot. The hotel was run down and shabby. The location was far from town. Nothing was in walking distance. Very disappointing for a Mariott. I expected more
Stayed in November 2023
Reviewed: November 13, 2023
Taylor
United States of AmericaThe water in our sink in the bedroom did not drain well. No hairdryer. Ceiling in bathroom was pealing.
We did not like breakfast. It was very poor considering the price. The fruit was tart, and the breakfast burritos were horrible.
Stayed in November 2023
Reviewed: October 15, 2023
Richard
United States of AmericaJust needed an overnight stay before driving back to Schenectady coming back from England. Great staff and excellent accomodations!
Stayed in October 2023
Reviewed: August 1, 2023
Kevin
United States of AmericaOnly a paid breakfast, employees we’re not that happy with me booking with an outside company.
Stayed in July 2023
Reviewed: July 26, 2023
Nicolas
United States of AmericaNo wifi easily available, implied breakfast was included, it wasn't. Staff was not helpful or pleasant
This is a dated run of the mill place on a truck route, not pleasant, not clean and way overpriced - not even wifi provided without selling your data to the loyalty program
Stayed in July 2023
Reviewed: May 9, 2023
Michelle
United States of AmericaLocation was great beds were comfy nice bright space.
Stayed in May 2023
Reviewed: October 21, 2022
Janet
United States of AmericaIf U sleep til 10:00AM eating is a problem. U have to leave the hotel to eat.
Very clean, friendly pleasant staff.
Stayed in October 2022
Reviewed: October 1, 2022
David
United States of Americanothing
nicely located, beautiful hotel
Stayed in September 2022
Reviewed: September 19, 2022
Ayudhia
United States of AmericaVery poor service
No breakfast-was closed
Stayed in September 2022
Reviewed: September 5, 2022
Emma
United States of America$478 for an 80s design not very comfortable hotel. No evening dinner service. no room service. this stay was worth $200 tops.
Stayed in September 2022
Reviewed: August 25, 2022
Miriam
United States of AmericaThe mattress was very worn and uncomfortable.
Stayed in August 2022
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