1000 Arlberg Avenue P.O. Box 249, Girdwood, AK 99587, United States
#2 of 26 hotels in Girdwood
Guests' ChoiceBased on 322 hotel reviews
8.0Cleanliness
8.6
Comfort
8.8
Location
9.3
Facilities
8.4
Staff
8.4
Value for money
7.0
Free WiFi
8.5
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End of dialog contentReviewed: 9 April 2024
Lauren
United StatesThe rooms were extremely outdated and dingey. It was like staying in a Super 8. You didn't receive glasses in the rooms--only paper cups. The accommodations were fine, but they were absolutely not "luxury," and I consider any reference to "luxury" to be false advertising. I also heard of other guests receiving free upgrades, which of course is disappointing if you're stuck in the ugly and old Super 8 rooms. Parking is also quite difficult and far--I think valet should be cheaper to accommodate this significant shortcoming.
The resort didn't offer late checkout, but they were accommodating in storing the bags. Also the pool attendants were quite nice. The shops were also quite nice, well-curated, and reasonably priced given the location. Common spaces were inviting and well-maintained, with lots of comfortable spots to sit and enjoy the fire in a proper lodge atmosphere. The resort food was fine for the price.
Stayed in April 2024
Reviewed: 26 March 2024
Jodi
United Statescold in hallways
Dinner at Sushi restaurant was fabulous! Fintess Center was under renovation, but was adequate.
Stayed in February 2024
Reviewed: 22 March 2024
Keith
United StatesRates varied by the night but were pushing 800.00 which is high. Nothing else really stands out as a negative.
This has to be the best full service resort in Alaska. Rooms appear to have been updated, hotel is very clean and well run. Food and drinks were reasonable and ski in /out location is great. Would stay here again.
Stayed in March 2024
Reviewed: 23 February 2024
Ryan
United StatesThe food at the resort iS BAD! It also has a horrible gift shop experience.
Really good facility, a few things were under construction but still awesome..
Stayed in February 2024
Reviewed: 19 February 2024
Sean
United StatesThe price of the rooms did not seem worth it. The rooms had a spoiled smell to it. The bed was hard and there was no microwave. And the view was the back of building. It should have been discounted. Not sure if I will go back.
The restaurant was expensive but excellent!
Stayed in February 2024
Reviewed: 28 January 2024
Christopher
AustraliaRooms need a little refresher, but acceptable
Location is amazing, staff are friendly and the resort is overall beautifully located with acess to the mountain for skiing. The rental process was smooth and quality of gear was great
Stayed in January 2024
Reviewed: 11 January 2024
Bledsoe
United StatesLimited dining options for lunch. Would have enjoyed a bar area to hang out in evenings
Location was excellent. Loved the winter vibe
Stayed in January 2024
Reviewed: 6 January 2024
Jillian
United StatesWe booked two queen beds, but they were definitely full size beds. For the price we paid here, I would have loved to have the bigger beds we paid for. Free breakfast also would have been great :)
The location and scenery was beautiful. The valet workers were so accommodating and gave us a personal ride down to the ski resort. The spa here was amazing and so clean.
Stayed in January 2024
Reviewed: 28 December 2023
Eduardo
United StatesNot many options for non skiers. Missed a ice ring and a snow tubing
Great resort, beautiful place
Stayed in December 2023
Reviewed: 15 September 2023
Larry
United StatesYou definitely need your own transportation as shuttle services to and from Anchorage are very expensive and the resort isn’t near enough to town to make it walkable. The staff isn’t very personable and your basically on your own to find your way around the property and see what services are available on site, meal options, etc
Alyeska is in a great location being less than an hour from Anchorage and two hours from Seward. There is self parking available which is a good savings.
Stayed in September 2023
Reviewed: 10 September 2023
Sebastien
United StatesFireplace was not working.
Friendly relaxing environment.Good restaurants.
Stayed in September 2023
Reviewed: 6 September 2023
Shibashish
United StatesThe rooms didn't have air conditioning. It got pretty hot in the summer at night. Opening the windows helped with ventilation significantly . Something to be mindful about since I didn't notice this before booking.
Great location and the facilities also very good.
Stayed in August 2023
Reviewed: 5 September 2023
Mary
United StatesBeds & pillows were not acceptable for $1000.00 per night! The $20.00 for a one hour late check out was ludicrous for what I paid for one night!
The room was spacious, view was ok but could have been better
Stayed in September 2023
Reviewed: 31 August 2023
June
United StatesThe gym was hot being part of the pool area, but in winter, it probably feels great.
Breakfasts were good, tram was fun with lunch at the top. Location was good to visit the Animal Conservatioon Center.
Stayed in August 2023
Reviewed: 19 August 2023
Brandon
United StatesThe restaurants were slow and underwhelming.
The views, hiking, gym and pool and paddle boarding, easy of parking, and convenience.
Stayed in August 2023
Reviewed: 18 August 2023
Robert
NetherlandsEverything in Aleskya is very overpriced. Staff is very reserved and not very welcoming.
Nice surroundings
Stayed in August 2023
Reviewed: 9 August 2023
Kimberley
United StatesMany staff members were not helpful at all and in fact the bartender was quite rude to almost everyone at the bar the night we were there. We are used to getting great service as we are always very nice and positive. The exception was that the bellmen were very helpful.
Gorgeous setting and we loved the hydro spa.
Stayed in August 2023
Reviewed: 4 August 2023
Bukeeper
United Stateslimited hours of coffee shop, bar area closed, under staffed, resort level costs without resort level service
room, location, spa, views
Stayed in July 2023
Reviewed: 30 July 2023
Faith
United StatesBeds were not super comfortable
Stayed in July 2023
Reviewed: 20 July 2023
Valerie
United StatesA bit pricey
Location and restaurants and shops on site. Tram ride to top, and hiking trails.
Stayed in July 2023
Reviewed: 14 July 2023
Razvan
United StatesThe weather :(
It was the 2nd time staying in this hotel, and it always makes us "WOW." We love the location, close to great restaurants, and the classic elegance of the hotel. We went on a Glacial helicopter flight. It was amazing.
Stayed in June 2023
Reviewed: 19 May 2023
John
United Statesheating didn’t work correctly - booking was changed by the facility from a king bed to two queen room. they said they had plumbing problems and couldn’t discount the room or move us. they added we would have to get adjustment in rate thru booking.com
location
Stayed in May 2023
Reviewed: 19 April 2023
Elsie
AustraliaNothing really, only this is transport can be hard to arrange, you need to give taxi's at least an hours notice.
Great food options on site and fantastic location for skiing
Stayed in March 2023
Reviewed: 29 March 2023
Keith
United Statesrenovations be made during our stay.
location
Stayed in March 2023
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