The mattress, was damaged. It wasn't a straight angle. It was leaning in! It was pretty pricey for a ghetto hotel!

I like this was so close to the airport.

Stayed in April 2024

The place smelled. Carpets unclean. Walls and mirrors had sauce stains or whatever.

They had last minute availability.

Stayed in October 2023

There were cockroaches and bed bugs we were bitten and the place was very unclean

Staff were helpful

Stayed in October 2023

Filthy floors, broken lock or door handle, no face cloths, no housekeeping service.

Location/parking

Stayed in September 2023

Expensive, no real conveniences close by, bad amenities. More importantly, tried to charge my card twice and claimed I was a no show.

Its close to the airport so comfortable for travel

Stayed in August 2023

Everything

Nothing

Stayed in August 2023

Was very dirty. I felt that it was wasted my money. The only reason we stayed is because we were too tired from driving traveling. Otherwise we were going to look for another place to stayed.

Ok.

Stayed in August 2023

The evening after I stayed there, my arms had numerous bug bites - likely bed bugs.

Stayed in July 2023

The furniture in the room was dilapidated, the ceiling had unrepaired damage from a water issue above, the paint on the walls was peeling in the main room and bathroom, the bathtub was stained, the doors were falling of their jambs and could barely close, one towel they gave me was missing 15% of its material, and it smelled musty. I realize it was an inexpensive option, but in retrospect, I slept poorly as a result and it would have been worth it to pay $100-$150 to stay at a more reputable place.

The cost was low, but it was not low enough for the poor quality of the facility.

Stayed in July 2023

It’s very outdated

Next to the airport

Stayed in July 2023

VERY uncomfortable Mattress Facility needs to be upgraded

Staff, when available, was helpful.

Stayed in July 2023

We had a no smoking room, but as soon as one entered the room there was a strong smell of cigarettes. I mentioned this to the receptionist at checkout and he said that in the final billing 25% of the charge would be removed. This has yet to happen.

No breakfast was offered with the room.

Stayed in July 2023

The premises, room, bathrooms, sheets, pillows, floors, were all extremely filthy and unkept. I didn't feel safe and the person at the front desk charged me twice for the room saying my card had been declined on Booking.com. When I checked my statement, I saw that the charge was indeed made so I returned to him and asked him why he charged me twice and he said that my "expedia" reservation hadn't gone through but my Booking.com had. I didn't understand and asked him to please refund me for one of the fees and he was condescending in saying that I had made two separate reservations when I hadn't. It made me not only distrust the property, but distrust Booking.com

Stayed in June 2023

Bed, furniture, carpet, etc. Reception not clean.

The bed was bending down and furniture old and damaged.

Stayed in June 2023

Service, not even coffee/water was available

Location very near to LGA airport

Stayed in June 2023

The hotel was very run down, the floor swayed when you walked on it (2nd floor of 4 story building). The shuttle that was stated available 24 hours a day looked like it hadn't been used in quite a while and was not in service. It was also directly under airplane path so planes were incredibly loud. For the price and from photos, I assumed we were getting something decent but it was an unpleasant stay. Thankfully we only needed to be there for 8 hours.

There were beds to sleep in and some space to put our luggage. It was also very close to the airport.

Stayed in June 2023

This review is hidden because it doesn't meet our guidelines.

continous smell of stinking carpets

Needs cleaning and upgrade

Stayed in September 2022

No towels in the room, the room had cockroaches it was terrible

Nothing

Stayed in October 2022

No air Need clean Need more facilities Need fix equipment Water linking Carpet dirty Phone not working No heat Window more noise coming Old furniture Some lights not working Shower was great Towels was clean but old Need paint Tv was too small Light switch kind dangerously That’s I see

No food

Stayed in October 2022

not clean enough, customer service is not existing, complained about some dirty staff and they didn’t care , I don’t recommend if u have your family ,

location is fantastic , safe place

Stayed in September 2022

Not clean & needs a lot of upgrades

location

Stayed in September 2022

the reception area, hallways and our room were all very dirty. they had not been vacuumed let alone shampooed in weeks. there was trash in all the hallways and the floor in the room was covered in food crumbs and trash. the bathroom door appeared to have a feces stain and again the floor was not clean. there were only 1 towel and no washcloths I would not drink coffee from the dirty pot.

the check in agent was friendly and helpful. the sheets were clean.

Stayed in September 2022

It’s a filthy dump.

Nothing

Stayed in September 2022