4360 Spenard Road, Anchorage, AK 99517, United States of America
#52 of 53 hotels in Anchorage
Guests' ChoiceBased on 985 hotel reviews
4.0Cleanliness
4.9
Comfort
5.0
Location
6.5
Facilities
4.4
Staff
6.3
Value for money
5.1
Free WiFi
5.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 2, 2024
Fox
United States of AmericaSmile more life is short be kind and professional not rude and entitled
Night staff was less than inviting
Stayed in March 2024
Reviewed: March 25, 2024
Shawna
United States of AmericaThe management is scatter brained and was not very good at communication. Four different people told me different things when I asked about staying longer. Inconvenient especially since we are a family with a child and we needed a place to live until we got an apartment. When we first initially stayed there, the room was dusty and not clean at all. I used my own sheets because of black dots on the sheets. The front office never sent up towels for us every time we asked.
I liked how close it was to McDonald’s and my jobs.
Stayed in February 2024
Reviewed: January 20, 2024
Johnny
United States of AmericaThey steal your money your $200 deposit try to make you pay it again to stay they also run your credit card multiple times trying to steal
Stayed in January 2024
Reviewed: October 24, 2023
Matt
AustraliaThere's some really odd smells in that place. Each hallway had a different one. No coffee maker.
Was right mext to McDonald's so I could easily get breakfast.
Stayed in September 2023
Reviewed: October 2, 2023
Melissa
United States of AmericaVery run down and not very clean. Zero pans or dishes in the kitchen. Someone came in our room in the middle of the night. Our key didn't work in the morning.
The breakfast was much better than expected. The staff was friendly.
Stayed in September 2023
Reviewed: September 28, 2023
Anthony
United States of AmericaThe doors to the room make a really loud sound when you open and close them. TV did not work, luckily watching TV wasn't a big priority. The breakfast is in a small room (literally a room), so you have to take whatever you can back to the room. They had a fire within the past year so the outside structure looks a bit rough when you first see it. But you get what you pat for, so it is what it is.
The distance to the airport is really good, they offer a shuttle bus (you can walk as well).
Stayed in September 2023
Reviewed: September 23, 2023
Viveca
United States of AmericaLocation
Construction site destroyed by fire. Very old inside. This is not what we expected.
Stayed in July 2023
Reviewed: September 21, 2023
Andrew
United States of AmericaCheck in area- i realize it probably was a temporary location but it was very messy and a horrible first impression
Location
Stayed in August 2023
Reviewed: September 9, 2023
Laura
United States of AmericaCleanliness, staff communication, over all property condition. It’s very run down. I was put into 3 different rooms, two had sheets that were not replaced (bitten by bugs in bed), one with clothing between the sheets, the third was the better of all three, but at that point it was just a place to sleep.
Location.
Stayed in September 2023
Reviewed: September 4, 2023
Annette
United States of AmericaEverything in the operational part of the hotel was “make shift” ( due a fire in the other part last year) Full kitchen amenities, but nothing to cook or eat with, very old and rickety “slap together” place.
It was a place to sleep and shower
Stayed in August 2023
Reviewed: September 2, 2023
Jarrit
United States of AmericaShowers were dirty, bathroom dirty. Floors were sticky and gross, blankets on bed were stained and nasty.
Not much honestly, location i suppose was the only good thing.
Stayed in August 2023
Reviewed: August 29, 2023
Mandi
United States of AmericaWe did not know the property had had a fire. The check in/ front desk area was in a hotel room which also served as housekeeping, kitchen, breakfast serving area. Grounds were surrounded by chain link fence due to fire damage. Corridors, hallways, carpet were very dirty. Furniture in room should be thrown away (pull out chair was disgusting and broken) No elevator. Hauled luggage up 3 flights.
The staff was kind, and took good care of us. Hotel shuttle was great for ride from airport. Breakfast items were plentiful.
Stayed in August 2023
Reviewed: August 23, 2023
Kathy
United States of AmericaUnder construction. Office was temporary and not well marked. Carpet was filthy on stairs. No elevator to 3rd floor. Breakfast was poorly stocked and worker made no effort to refill empty supplies like milk, juice, forks, and creamer. I did it myself. Breakfast area was crammed into temp office on majeshift counters with nowhere to sit. Room had gross smelling, slippery floor cleaner everywhere. Had to drive over curbed sidewalk to enter parking lot because of construction fence. Poorly lit outside of office.
Not much. Close to airport.
Stayed in August 2023
Reviewed: August 22, 2023
Ronald
United States of AmericaPlace had a fire this remaining buoldings dont look muxh better.
Stayed in August 2023
Reviewed: August 21, 2023
Breanna
United States of AmericaThey tried to double charge me
Stayed in July 2023
Reviewed: August 21, 2023
Rebecca
United States of AmericaSee text above. Also the half burnt down building out front, wasn't a great feeling either. The building
The couch was damaged and not usable, the king size mattress was so noisy to sit on and felt like plastic. The queen bed in the room was much better. The drawer of the nightstand wouldn't close and stayed open all night. We skipped breakfast. The staff I interacted with were wonderful, I spoke to someone on the phone and she was helpful and friendly. The two ladies that checked us in were great in person. The bus driver, which we didn't use the bus, but he was also very nice.
Stayed in August 2023
Reviewed: August 21, 2023
Wendell
United States of AmericaThe main building had a big fire about 1year ago and still hasn’t been cleaned up. The anex is where we stayed. Sad
Stayed in August 2023
Reviewed: August 17, 2023
Heather
CanadaExtremely run down. Stains on ceiling and furniture, missing light bulbs, warped floors
Very clean
Stayed in August 2023
Reviewed: August 4, 2023
Randy
United States of AmericaBuilding interior is worn. First room was unprepared for use. They moved us to a larger 2nd room that was fine.
Staff were friendly and accommodating. Price is good.
Stayed in August 2023
Reviewed: August 3, 2023
Grateful
United States of AmericaBooking.com you should take this hotel off your preferred list! Its very very run down. Dirty, not good at all! Most of the buildings are left burnt due to fire 🔥 please don't advertise this at all Below aby standards!!
Shuttle service to and from airport
Stayed in August 2023
Reviewed: August 1, 2023
Alison
CanadaThe room was not clean, large spider in the corner. The floors were full of dirt and dust
I liked having a shuttle and the location of the airport. Free breakfast was a nice little add on even though it was basic
Stayed in July 2023
Reviewed: July 26, 2023
Nicole
United States of AmericaCigarette butts on the balcony, was not really clean feeling, asked for ground floor and got 3rd floor, part of hotel had been burnt and boarded up
Check in late night/early morning
Stayed in July 2023
Reviewed: July 25, 2023
Anna
United States of AmericaRoom smelled of smoke, wasn't clean, only one towel provided
Staff is very friendly and accommodating. We were a large group and were able to check in early into a few rooms which helped immensely with the luggage. Breakfast provided is helpful and sufficient. Free shuttle to/from airport is very helpful. Public bus stops are close by.
Stayed in July 2023
Reviewed: July 24, 2023
Levi
United States of Americathe place was very old. the carpets were dirty and nasty on the way to our room. when we got into the room, everything cracked or creaked. the floors, the doors, and the bed all made noise when you touched them. every time you moved in the bed it made all kinds of noise. someone checked in to the room above us at about 11pm. it sounded like the circus had moved it. all the noise that was created from them just walking around and moving their bags. it sounded like the ceiling was going to cave in. there was a weird stain on the little couch that was there. (didn't sit on it). Also, the TV wouldn't work. sketchy neighborhood.
it was close to the airport
Stayed in July 2023
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