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  5. Reviews of Royal Inn Hotel

Reviews of Royal Inn Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3740 N High School Rd, Indianapolis, 46224, United States of America

#142 of 151 hotels in Indianapolis

Guests' Choice

Review Score

Based on 272 hotel reviews

3.9

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    5.2

  • Location

    5.9

  • Facilities

    4.8

  • Staff

    5.5

  • Value for money

    5.1

  • Free WiFi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 14, 2024

    3.0
    Worst and unsafe place to stay
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot shower, no trash can, no complimentary breakfast, dents in wall, scratches on wall, walls not painted, curtains torn, and bath tub clogged.

    Customer service was friendly

    Stayed in April 2024

  • Reviewed: April 3, 2024

    3.0
    This stay added more stress to me then relaxation.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My key didn’t work and the only key that did work was the maintenance man’s master key. Didn’t feel comfortable knowing that I could not access my room without bothering the maintenance man.

    I did not receive any breakfast from the hotel. I liked the check in process it was cool and different

    Stayed in March 2024

  • Reviewed: May 31, 2023

    4.0
    I would not go back
    • Leisure trip
    • Couple
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the rooms smells like like old cigarettes. the sheets was not clean. there was roaches everywhere. the t.v only had like 6 channels. it was not a good experience

    the location

    Stayed in May 2023

  • Reviewed: May 23, 2023

    3.0
    Price and location spot on, the bugs concern me. Will only stay here when out of options
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Housekeeping is atrocious, rooms are poorly remodeled. 3 consecutive visits with cockroaches present in room

    Location and price point.

    Stayed in April 2023

  • Reviewed: May 12, 2023

    4.0
    It was not great.
    • Business trip
    • Couple
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn’t very clean. some of the furniture was sticky. The internet was so bad I had to refund the money to my student for our zoom lesson. I also haven’t gotten my deposit back yet.

    Stayed in May 2023

  • Reviewed: December 19, 2022

    4.0
    Weird Motel
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The exterior looked as if an abandoned motel had been bought and renovation of the place was only half completed (December, 2022). wiring was looped near roof line, buckets and ladders were left around, the black iron stairs looked old and tired and an old dresser was stored in the exterior hall in plain sight. The pool was filled to its top with dirt as if it will become just a grassy open space. Check-in was ridiculous—one has to deal with a headset-wearing woman remotely through a kiosk monitor. Then, customers are reminded to return the door key card because “new technology is expensive”! (They buy something unnecessary, then have customers worry about it??!!) I like to have a real person check me in—you know, hospitality and all that…

    Interior was clean. All the electric, all the plumbing and the heat/air worked as they should. I found no bugs, and saw no cigarette burns. The bathroom sink, the tub and the fixtures seemed new.

    Stayed in December 2022

  • Reviewed: November 27, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed

    It was alright

    Stayed in November 2022

  • Reviewed: October 8, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The roaches

    The area

    Stayed in October 2022

  • Reviewed: September 26, 2022

    3.0
    AVOID THIS PLACE IF POSSIBLE.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was literally a hostage situation at the hotel when I pulled up. There were people just loitering in the lobby, all over the stairs and outside. It was really shady... the check-in procedure was over a Skype call with staff and a kiosk and very impersonal and hard to understand how to do. There was a $50 cash deposit that the ad never mentioned... and the rate said it was way lower than I ended up paying for a gross room. Would never stay here ever again, even if the room was free. AVOID.

    Room was at the back of the hotel, upstairs.

    Stayed in September 2022

  • Reviewed: July 1, 2022

    3.0
    Very underwhelming
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Most things

    There was no breakfast

    Stayed in June 2022

  • Reviewed: May 28, 2022

    5.0
    You can do better.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was still dirty. Stuff on the floor, table not wiped and top comforter had stains. Cable TV was too messed up to watch any channel. One small towel for bathing, trash air conditioner and no locks on door.

    The process was fast, affordable and the employees were nice.

    Stayed in May 2022

  • Reviewed: May 11, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They don't want to give me my deposit back

    Stayed in May 2022

  • Reviewed: April 8, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not very clean

    Quiet

    Stayed in April 2022

  • Reviewed: March 31, 2022

    3.0
    Save your money
    • Leisure trip
    • Couple
    • King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    15 minutes for the shower to warm up, floor felt dirty. Heard everything that was going on in the hallways, room smells like cigarettes, and the toiletries wasn't sufficient

    The plugs on the lamp and the microwave.

    Stayed in March 2022

  • Reviewed: March 21, 2022

    4.0
    Disappointing
    • Couple
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The TV did not at frist ..no cups , no phone in rooms, no refrig to keep anytjing cold ...beds are not the grestest ...

    The room was big and had a lot of room ..

    Stayed in March 2022

  • Reviewed: January 22, 2022

    4.0
    Disappointing
    • Solo traveler
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything I won't be going back

    None of it the water took 45 mins to get hot and they had roaches.

    Stayed in January 2022

  • Reviewed: January 5, 2022

    5.0
    everything was fine
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    ok

    The beds were very comfortable

    Stayed in January 2022

  • Reviewed: December 8, 2021

    5.0
    I’m probably not going back there.
    • Leisure trip
    • Solo traveler
    • King Room - Disability Access-Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I saw a mouse in the Hallway while I was checking into my room. then the mouse ran under the door of someone else’s room. So I slept with a towel under my door so he could not get into my room!

    location

    Stayed in December 2021

  • Reviewed: December 5, 2021

    4.0
    • With a pet
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: November 21, 2021

    5.0
    Fair
    • Solo traveler
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They couldn't print out a reciept and then when I called them they told me to go back to the hotel for the reciept and refused to email it.

    Stayed in November 2021

  • Reviewed: August 30, 2021

    4.0
    Disappointing
    • Group
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smell so bad and it’s not even clean so bad

    Stayed in August 2021

  • Reviewed: August 12, 2021

    5.0
    Over charged!!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I was charged more than l had on paperwork and internet. I paid 160.00, not the 138.06 l was told for my reservation!!!!!!!!

    I slept good

    Stayed in August 2021

  • Reviewed: July 9, 2021

    5.0
    Someone else’s food left in microwave, burn holes in the comforter, empty salt packs on floor. Had to ask for a remote.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It could be cleaner.

    Close proximity of stores and gas stations.

    Stayed in July 2021

  • Reviewed: July 4, 2021

    5.0
    You get what you pay for.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds-Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy room next to the lobby. Check in was slow even after I prepaid.

    Stayed in July 2021

Showing 1 - 25

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