7730 FM 1960 Road East, Humble, TX 77346, United States
#8 of 45 hotels in Humble
Guests' ChoiceBased on 227 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
8.6
Facilities
8.9
Staff
9.0
Value for money
9.0
Free WiFi
8.5
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End of dialog contentReviewed: 27 December 2021
Jim
United Statesthe shower floor was very slippery when taking a shower. we had to put down a wash cloth to provide sufficient stability to stand in during the shower.
location is perfect for our needs
Stayed in December 2021
Reviewed: 29 November 2021
Teresa
United Statesneed a extra chair.
close to family and eating
Stayed in November 2021
Reviewed: 30 October 2021
Kathy
United Statesn/a
the room was very comfortable and very quiet
Stayed in October 2021
Reviewed: 25 October 2021
Stanley
United StatesOn the weekend, there was little breakfast selection
The location was close to my relatives
Stayed in September 2021
Reviewed: 1 October 2021
William
United StatesHonestly nothing
The spa was perfect the lady at check-in was perfect. I will stay at this hotel anytime I'm in the area
Stayed in September 2021
Reviewed: 26 September 2021
Taff
United StatesNa
Clean and fresh
Stayed in September 2021
Reviewed: 3 September 2021
Patricia
United StatesBreakfast would be best to go hour later for families traveling. Sat and Sunday sacks have no quality or class
Stayed in August 2021
Reviewed: 19 August 2021
Joseph
United StatesPool is VERY small. We didn't even waste our time. Staff was absent from front desk sometimes for a long time before finally showing up to assist.
Breakfast was pretty good. When staff was present, they were helpful. Room was fairly big and in very good shape. Priced very reasonably compared to other hotels/options in the area.
Stayed in July 2021
Reviewed: 5 August 2021
Ioney
United StatesHot breakfast is not an option on the weekends. Should have been advertised, this would’ve made a difference on my choices.
Stayed in August 2021
Reviewed: 30 July 2021
Rachel
United StatesI would’ve preferred the regular full breakfast
The suite was so spacious and stocked with exactly what we needed
Stayed in July 2021
Reviewed: 17 July 2021
Greg
United StatesShould have free beer at the pool lol
Didn't have the breakfast
Stayed in July 2021
Reviewed: 6 July 2021
Sanjuanita
United StatesBreakfast would of been better if it had waffles or cereal for the kids. Juice was hot & very limited.
Friendly staff. Very clean room loved that the facility was smoke free. Loved the gazebo area with bbq pits on-site. The pool was wonderful, clear & clean.
Stayed in July 2021
Reviewed: 27 June 2021
Ashley
United StatesI very pleased with my stay. The staff was very nice and polite. My room was just like the picture on the site. The location was great because everything was right there. We will continue to stay at this hotel when we visit Texas.
Stayed in May 2021
Reviewed: 20 June 2021
Jay
United StatesHighly Recommended
Very comfortable room and great staff..
Stayed in June 2021
Reviewed: 5 December 2023
Dora
United StatesAir in room became very dry in middle of night. Wish they had humidifiers
Breakfast was great. Thank you for providing eggs and waffles oatmeal
Stayed in December 2023
Reviewed: 10 September 2023
Lawrence
United StatesThe power was out all night. No ac or lights. Front desk attendant not willing to discuss a refund. When I went to check out she got up and walked away. I am not going to use best western again
Staff , location and cleanliness.
Stayed in September 2023
Reviewed: 6 August 2023
Gracen
Trinidad and TobagoThe AC unit in room 221 is too noisy.
There should be a wider variety of fruits and a change in menu, like burgers at times and a salad bar.
Stayed in August 2023
Reviewed: 3 August 2023
Crocker
United StatesBlamed for smoking and ashes.
The food.
Stayed in August 2023
Reviewed: 13 July 2023
Castro
United StatesNothing ..I was having a hard time with some pregnant lady that was black n she misjudged us thinking we didn't have money first she charges us with cash then when my son tried to buy something now my son had to pay in debit n i didn't like that but my son did paid in debit because my brother went down stairs with my son n paid it but my brother said that lady was being very rude n being ugly to my brother...We just felt like we was being judged by our color of our skins .. N I won't never go there again
Literally nothing ..
Stayed in June 2023
Reviewed: 16 June 2023
Barbara
United Stateswe were first placed in room 202 it had a foul smell like someone had been sick in there. when we flip  the comforter back, it had something on it that look like vomit  we notified staff he came up to bring us another comforter, but when he open the door, he smelled a odor and just moved us to another room.
our second room was quite comfortable, clean and really nice although we gave up the handicap room.
Stayed in June 2023
Reviewed: 31 March 2023
Mary
United StatesTime of breakfast. (Over too early.) Room smelled musty.( Probably bc air is turned off after room is cleaned.) Shower overflows from handicap shower. Had to roll up towels to keep water from flowing out. Never got an answer to my email about why one if the three nights was $114 instead of $89.
Nice clerks and maids.
Stayed in March 2023
Reviewed: 6 March 2023
Ledominique
United Statesthe outdated things such as the tv it was horrible
the property was nice but very outdated in the rooms
Stayed in March 2023
Reviewed: 20 November 2022
Joann
United StatesThe first room I was placed in there was a very bad odor and I had to move rooms. Also there was an incident where another guest came and knocked on my door saying noise was coming from my room which it wasn’t. it was the room beside me and the office attendant never addressed the guest about doing that.
The location was perfect for travel time to our scheduled event.
Stayed in October 2022
Reviewed: 12 September 2022
Jacqueline
United StatesThe roaches in my room. The false room reserved
Stayed in September 2022
Reviewed: 17 July 2022
Denise
United StatesThe room was stuffy and had an odor. They were working on the pool and there was pool chairs thrown over the side of the fence either from a storm or they were damaged and not thrown away appropriately
The location and staff was great
Stayed in July 2022
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