The room was clean but it smelled kind of damp. The location is alright. That you need a car is a given in Los Angeles but it is definitely a must in Burbank. Nothing around worth seeing.

Good value for the price in comparison to other hotels in Los Angeles. Friendly staff. Good parking availability.

Stayed in May 2024

not enough place (tables, chairs) for breakfast.

Hotel is small, but convenient, in a quite place and good surroundings. Breakfast was good, it was even berries :) near shops, restaurants.

Stayed in March 2024

Carpet floor.

The staff is amazing, except a morning shift girl that is not. Laura is so kind and polite. Free parking helps a lot. Breakfast ok for the price I paid.

Stayed in March 2024

Parking garage can get cramped and the double parking situation is not ideal.

Clean Rooms, nice staff, and good breakfast.

Stayed in March 2024

more breakfast options, more light in the room

parking super safe, breakfast was good the ladies were amazing with us, our room was clean every day as expected

Stayed in March 2024

Laura and Cristina in the breakfast room were amazing to us, very fiendly and they speak Spanish and English. We definitely recommend this hotel

Stayed in March 2024

Breakfast and all the staff were fantastic, thank you!

Stayed in February 2024

When I arrived to check in I found that my booking had been cancelled because the hotel had not received the changed arrival date I had notified through booking.com -- the same thing happened on a visit to Best Western River North in Chicago last June. BW and booking.com need to sort that out because I suspect it has happened to other people too. The reception team were very helpful in sorting it out and giving me a room for the same price I had booked online, but it wasn't a good start to my stay.

The staff were very friendly and helpful.

Stayed in January 2024

The white folding shades on the windows let in too much light at night, change to heavy drapes!

Typical American hotel breakfast was adequate, staff were great. Management changed us to Accessible Room after 1st night, rooms which front onto Lankershin Street, can be a little noisier than rooms which have rear quiet street. Suggest change from current shades to full curtains to keep out light at night! For a moderate priced hotel in this area it fits all the right parameters, will go back there again!

Stayed in February 2024

I thought it was closer to the airport. It’s about a 10 min. drive with no traffic. The area is not very nice. But the hotel is very good.

Closeness to the airport. Clean and comfortable. We had free parking. Although we didn’t eat the breakfast, it looked good (eggs, sausage, waffles, yogurt, bread). Nice and kind staff.

Stayed in January 2024

The lack of access points.

Plenty of space for activities inside the room

Stayed in December 2023

Mat in shower

Very nice staff, especially Cleo in reception and the two ladies who managed the breakfast. Breakfast was okay with a reasonable choice of hot & cold food.

Stayed in November 2023

Everything was good.

The breakfast was good, the room was a good size. The staff was friendly 🙂

Stayed in December 2023

The $100 refundable fee for “incidentals” was not well explained by the receptionist staff and I was not informed when my reservation was made.

Stayed in November 2023

The chemicals used to clean and disinfect are very strong. If you are at all chemically sensitive, avoid this hotel. I had to get used to it. Once I got used to it, I enjoyed my stay. I would hope that the management would begin to use fragrance free products. The location was not walkable. A car or Uber is necessary.

The room was spacious and clean, and the bed was comfortable. The breakfast has many choices,both hot and cold.

Stayed in November 2023

Room was very clean and quiet. Hotel staff were helpful and lovely to deal with. Breakfast was good, the waffle machine was a hit with our son! We would stay again. Don't be too put off by the rougher area!

Stayed in November 2023

The Parking, although they offer free parking I didn't like that you had to leave your keys for them to move the double line parkings.

It was a very friendly and comfortable hotel. Staff was very nice and I like the room.

Stayed in October 2023

NA

Cleanliness, comfortable check in and check out

Stayed in September 2023

The deposit $100, upfront added to the room fee. It was unusual, no information on Booking that we will be charged the deposit fee. No other hotel required deposit as well.

Quite nice hotel.

Stayed in September 2023

AC unit was loud, but room hot without it

Convenient location for my needs

Stayed in August 2023

The hotel is not in the best area of Burbank and I honestly wouldn't walk around at night. We had our check out until 11am but the house keeping ladies were already knocking on our door around 10:30am so that threw us all off a little.

Honestly this place is a good bang for your buck, but nothing more. My friends and I used this hotel for 1 night as we went to Universals Studios and it wasn't too far using Uber. They have private parking which is a plus and honestly the hotel gives off an old vibe, but for sleeping it's great. Minimal noise from outside although walls are thin as you can hear when rooms next door shut their doors. AC works amazing and gave no weird smells. Front desk staff was very nice and friendly and made the whole check in and check out super easy and in less than 5 minutes each time.

Stayed in September 2023

The area it was in.

The price was cheap at that time needed compared to other hotels nearby Universal Studios

Stayed in September 2023

Breakfast was good but fruit was not fresh.

Convenient parking, easily accessible.

Stayed in September 2023

The location was OK. Breakfast was ordinary but I guess that's the standard of US breakfast (I am comparing it with the UK breakfast).

The staff was very helpful.

Stayed in August 2023