175 Kern Street, Salinas, CA 93905, United States
#3 of 18 hotels in Salinas
Guests' ChoiceBased on 324 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
7.9
Facilities
8.4
Staff
8.7
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 1 May 2024
Gabriella
United StatesTwo of the people staying with us had severe allergic reactions to unclean pillows and sheets. They were NOT compensated in any way by the staff.
Stayed in April 2024
Reviewed: 12 April 2024
Clinton
United StatesMaybe open an hour longer.
Great!
Stayed in April 2024
Reviewed: 8 April 2024
Leilani
United StatesDidnt allow us to bring our breakfast up to our room
Stayed in March 2024
Reviewed: 29 March 2024
Christian
United StatesI liked everything.
It had a bed that I used.
Stayed in March 2024
Reviewed: 25 March 2024
Leilani
United StatesOne of the employees were disrespectful. The pool and spa were not accessible. We were not allowed food into our rooms.
Big and clean
Stayed in March 2024
Reviewed: 24 March 2024
Cecile
United StatesWater pressure seems to be low for my liking
Clean and staff was friendly
Stayed in March 2024
Reviewed: 26 February 2024
Amy
United StatesGreat breakfast with lots of choices. Comfortable room
Stayed in February 2024
Reviewed: 28 January 2024
Francine
United StatesRoom spotless and comfortable. Quiet. Good breakfast choices. Helpful staff.
Stayed in January 2024
Reviewed: 6 January 2024
Liz
United StatesRude staff. Crime going on right outside. Further away from central Salinas than we thought. Terrible neighborhood.
Stayed in October 2023
Reviewed: 6 January 2024
Liz
United StatesThe staff turned our room key off because we kept the trolley too long. We were there for a sudden funeral and a little disoriented. The staff was extremely rude. There were ladies of the night everywhere outside and street racing noise. The breakfast was just okay. No business center and the staff would not print a document for me.
The price.
Stayed in October 2023
Reviewed: 5 January 2024
Aquella
United StatesNice clean
Stayed in December 2023
Reviewed: 3 January 2024
Tamara
AustraliaIndifferent staff, shower controls hard to use, no cutlery, paper/plastic cups.
Breakfast was good though v few fresh options, nearly everything processed.
Stayed in January 2024
Reviewed: 6 December 2023
Felicisimo
United StatesEasy access very clean
Stayed in December 2023
Reviewed: 12 October 2023
Imogene
United StatesThe bathroom sink didn't drain
Stayed in October 2023
Reviewed: 7 October 2023
Ian
United KingdomNext to a noisy freeway, single lane glass which may as well not be there to stop any noise, to top it off there were cockroaches running around the bathroom.
Polite staff, everything else was shocking
Stayed in October 2023
Reviewed: 26 September 2023
Brittany
United StatesThe fridge made some weird noises throughout the night, like clicking noises (not the normal fridge coming on sound). It was a little annoying, but would still stay again!!
We liked everything! Rooms were clean and comfortable. Loved the shampoo and conditioner in the shower. Breakfast was decent. Eggs, sausage, waffles, oatmeal, pastries, fruit, juice and coffee. Lots to choose from. Lots of places to eat nearby as well. Just passing thru, so only stayed one night, but would definitely stay again!
Stayed in September 2023
Reviewed: 28 August 2023
Lesbia
United KingdomUpon checking in the individual behind the desk was so rude to us. We used booking.com to get our rooms and he seemed very unhappy that we went through a third party. He questioned why we got the rooms we got and told us that three people to a bed were not allowed (A father and his two small children who wanted to have a sleepover with their dad -- they were 5 and 7 years old). But the way he spoke to us was so disappointing and rude.
The cleaning staff and the breakfast staff were so very polite and helpful. They were kind and helped us after they saw how rude the front desk person had been.
Stayed in August 2023
Reviewed: 20 August 2023
Carmen
United StatesLocation is next to fast food places. Traffic.
Very very clean. Very helpful staff.
Stayed in August 2023
Reviewed: 12 August 2023
Daniel
United StatesGranddaughter left her iwatch in the room. Housekeeping found it, turned it in and we were able to get it mailed back to us.
Stayed in July 2023
Reviewed: 8 August 2023
Daniel
United StatesSalty sausage and egg everyday
Mcdonalds and In and Out nearby
Stayed in August 2023
Reviewed: 17 July 2023
Lorena
United StatesStaff
Nothing
Stayed in July 2023
Reviewed: 9 July 2023
Pol
SpainThe location (close to the highway).
I got a room upgrade, and it was really spacious and had everything you might need. The bed was really comfortable, one of the most comfortable beds I've slept in CA so far.
Stayed in July 2023
Reviewed: 9 July 2023
Yigit
AzerbaijanOur room was in front of parking lot, all the night motorcycles, garbage vehicles and other cars were creating a lot of noise. If you keep window open no chance to sleep. Laundry machine was poor. Although you give your credit card, they deposit an amount and not return even the day after..
Helpful staff.. clean..
Stayed in July 2023
Reviewed: 3 July 2023
Kamilla
United StatesWe came to this area for a spontaneous trip to explore beaches and hopefully find a spot to pitch a tent, lol. Of course, there was nothing available. So, it was pretty late that night, we were searching for stays for about 2 hours. All we wanted was to sleep wherever. And then found Best Western! When we arrived, the staff greeted us warmly and made us feel like valued guests! The service was exceptional. David, who checked us in, and Peter, who checked us out, were always available to assist us with any request or provide recommendations on local attractions. Their genuine care and personalized attention made me feel like I was not just another guest. I've been to 5-star hotels and never felt the way I did at Best Western. Believe me. The hotel's amenities were top-notch, with everything I needed and more. The complimentary breakfast was delicious, offering a variety of fresh options to start the day on a high note. You can even make your own fresh waffles!😍 The peaceful ambiance of the hotel added to the overall experience, allowing me to unwind and relax completely after a long trip! Thank you so much for everything. It was the best experience so far after I moved to the US one year ago!
Stayed in July 2023
Reviewed: 2 July 2023
Roland
United Stateshowever it has limited parking because they always have their back lot blocked off. It’s next door to a very busy InandOut burgers and Macdonalds. Also the shower barely had any pressure. I called the front desk but no help was offered? Only said I will let the general manager know?
Clean and convenient
Stayed in July 2023
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