The room was on the warm side. The window lock was broken, and the window could not stay open without being propped up.

The room was very spacious, and the bed was very comfortable. Even though I didn't eat on the premises, I did like the idea of having a restaurant on site.

Stayed in April 2024

Bar food was I believe forgotten to be ordered by the waitress. When it finally came it was wrong and sent back. Then the replacement was some weird chicken nuggets not boneless wings.

Pool. Hot tub. Bar. Breakfast.

Stayed in April 2024

Breakfast is no longer included We were locked out of room in the rain because the batteries had died in the key slot. Housekeeping and maintenance were unable to get the hard key to work either. We had left in the morning for a basketball tournament and came back to pack up and leave. Maintenance decided to fix the door while we were trying to pack . I had to stay in the bathroom with our dog so she wouldn't run off. We had already put her crate in the car so it was very inconvenient. We had booked a pet friendly king room with separate living room for our 9 year old son to have his own t.v. when we got there we had been changed to the pet friendly room which was only 1 room with additional t.v. in the bathroom. My son needed a bath before bed the last night we were there only to find out that the whole wing had lost hot water. Needless to say we have stayed here a handful of times & never have had so many things go wrong.

The pool and steam room Staff was very helpful Convenient to many places to eat & shop

Stayed in March 2024

Bathroom

Location

Stayed in March 2024

The room assigned to me had a drafty door which cause the room to be a bit cold. Door seal is not suitable.

Stayed in February 2024

Noise

Location

Stayed in February 2024

Nothing

It was a nice clean place with a very nice pool & hot tub. The room was clean & was very convenient to get to my vehicle as well as the facilities onsite.

Stayed in February 2024

The black mold that was in the bathroom in our room and how cold all the areas were.

The purpose of the trip was for the grandchildren to use the pool. They had a great time and the pool was fine.

Stayed in February 2024

We thought when we booked the room there was a fireplace in the room from the picture shown but wasnt.. was cute and comfortable though..

Was clean and the staff was pleasant. Wasn't food for the dinner area the night we stayed besides snacks though.

Stayed in February 2024

Layout of room. Carpet in room, couldn't get the heat above 68 degrees

Pool area and bathroom

Stayed in January 2024

The suite rooms are to far from the spa- we spend extra on a room but have to walk the furthest to the spa

We had the suite room. It was very cozy and comfortable

Stayed in January 2024

A bit expensive

The hot tub is nice

Stayed in January 2024

Property a little outdated.

Beds were very comfortable. Amenities nice.

Stayed in October 2023

I guess I should have l looked further into the booking process. Had I known there was a 200$ fee ON TOP of my cost, I would have NEVER booked it! (That's my own fault) Most places are 50$, PLUS I thought a continental breakfast was included, but it was not! The room was small but doable, and the beds and pillows SUCKED! It really needs an upgrade!

The evening staff was delightful

Stayed in November 2023

The woman at the front desk when we checked in was not friendly during any of our interactions with her. There was a $200 fee we had to pay upfront with no guarentee we would get it back. We were told we had to speak with our credit card company to get it back “incase we broke something or ordered room service” we also took our small daughter to use the pool and although no signs or notice was give , we were told she was only allowed to be in the pool for 10 minutes in the morning. We told the person in charge that check out was 11 and they said we could go in closer to that time. It was unfortunate to have been given no heads up for our children not being allowed to enjoy the pool. I was out an extra $200 for no reason and don’t know if I’ll get it back and we also didn’t get to enjoy the pool which was the reason we chose the hotel in the first place. Our room keys also never worked and had to keep asking employees to open our door for us. The bath tub also wouldn’t hold water which was the same complaint we had at our last visit to the same room 3 years ago. So this issue has been over looked for YEARS. All of these issues give me pause to come back a third time.

Bed was comfortable. Our room was right near a door.

Stayed in November 2023

The furniture in my king suite was very dated, and it felt like it needed an upgrade. Also, the toilet would make weird noises randomly throughout the night.

I enjoyed the drinks, food, and service. I also like how helpful and kind the front desk workers were to me.

Stayed in October 2023

Not able to get an appointment at the spa, key card had to keep getting reset.

Friendly staff, all the amenities.

Stayed in November 2023

having the restaurant open would’ve been much nicer in the ability to stay in the room that we had booked we paid the same price for a lower standard room

when we arrived, we found out the restaurant was not open. We also found that our room has no air conditioning. So we moved to another room, but still paid the rate for a spa room.

Stayed in October 2023

Location of T.V. In my room.

Doors for inside and outside. The bathroom was bright and the shower was easy to get in and out of.

Stayed in November 2023

It is not big issue Heating Air Conditioning. noisy like in the majority of hotels. Paid breakfast at the hotel restaurant

Quiet hotel, no traffic noise from my room Very large and well appointed room with large sofa. Good lighting Comfortable bed fridge with freezer space Wi-Fi very good Renovated bathroom, warm water

Stayed in November 2023

A room revamp is well overdue. Disappointingly the restaurant was closed for dinner.

Cozy room although extremely tired decor. Relaxing Spa with friendly staff.

Stayed in November 2023

It just needs to be refreshed- bathroom floor tile, main doors hard to get luggage cart through just on one side.

Our room was upgraded and super spacious. We had a separate sitting/TV area and a fireplace. Plenty of space to relax and store our belongings.

Stayed in October 2023

Improved evening restaurant list to in clued Halloweii

Stayed in September 2023

No evening meals availablehad reservations for king handicapped assessable but at check-in they had me down for a standard room with access from the road.

Fire place

Stayed in October 2023