340 Stockton Street, Union Square, San Francisco, CA 94108, United States of America
#69 of 223 hotels in San Francisco
Guests' ChoiceBased on 114 hotel reviews
8.4Cleanliness
9.0
Comfort
9.2
Location
9.5
Facilities
8.3
Staff
9.2
Value for money
8.0
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Raymond
CanadaThe hotel restaurant is closed for renovations. I'm sure it will be great when it is open again, as I've enjoyed it in the past.
Comfortable room with helpful room service when needed. Great view of Union Square, with good restaurants and many activities nearby. Concierge very knowledgeable and helpful.
Stayed in May 2024
Reviewed: April 18, 2024
Oliver
BermudaThe restaurant and bar were closed for refurbishment which was frustrating.
Great staff service. Comfortable if slightly small room.
Stayed in April 2024
Reviewed: April 9, 2024
Serge
SwitzerlandExcellent and central location. Staff very friendly and helpful.
Stayed in April 2024
Reviewed: January 15, 2024
Scott
United States of AmericaClean and comfortable room with an exceptional staff that created a warm and inviting experience. Amazing location! Walking distance to most major attractions.
Stayed in January 2024
Reviewed: October 22, 2023
Michael
United States of AmericaNothing I can think of
Good hotel in a good location
Stayed in October 2023
Reviewed: September 19, 2023
Vuka
United States of AmericaThe problem is that when I booked the room with Booking.com, the price of the room per night was quoted at $179.10, which is what I was charged for 3 nights of my 5 night stay. The 4th night was charged at $252.00 and the 5th at $342.00 without any explanation. I am quite unhappy that I was not told about this in advance either by Booking.com or the hotel.
The room and the service were good.
Stayed in August 2023
Reviewed: August 18, 2023
Ahmed
JapanCouldn’t get a rollaway bed in a two twin bed room due to the room size. Bed not very comfy. Pricey.
Exceptional housekeeping, friendly front desk staff and very good location.
Stayed in August 2023
Reviewed: June 13, 2023
Louise
United Kingdomnone
great location and quiet room
Stayed in June 2023
Reviewed: May 30, 2023
Ganesh
United States of Americaamenities like pool missing
location
Stayed in May 2023
Reviewed: February 5, 2023
Peter
United States of Americanothing in mini bar no room service after 9
location,bed,staff
Stayed in February 2023
Reviewed: January 7, 2023
Judy
United KingdomThe breakfast was not very good.
the staff and the housekeeping. fantastic cleaning of the room
Stayed in January 2023
Reviewed: October 21, 2022
Jane
Spaingreat location fabulous staff really helpful and friendly. David who ran the bar was brilliant
Stayed in October 2022
Reviewed: October 17, 2022
Diane
United States of Americarestaurant facilities inadequate for first class hotel no turn down service
Stayed in October 2022
Reviewed: August 16, 2022
Natalie
United States of AmericaWe ordered breakfast through room service and it was similar in price to the restaurants we went to for breakfast.
Stayed in August 2022
Reviewed: August 3, 2022
Ian
AustraliaLimited hotel restaurant. Transport options were left up to us.
Good location, helpful staff and late check out.
Stayed in August 2022
Reviewed: July 7, 2022
Niles
AustraliaNothing.
Excellent Hotel. Hotel Doormen.
Stayed in June 2022
Reviewed: June 28, 2022
Suresh
IndiaLocation, People, Art decor , Clean and good bed. Good coffee machine in the room
Great and welcoming service generally by all staff who are all truly exceptional. Typically Taj! You can’t beat them at that. Set menu and only served in the room till 9 pm . Kitchen wholly inflexible on menu. For instance they have club sandwich. When I asked them to make it a vegetarian club sandwich they said they can’t do it!! . Really I thought!. No freshly squeezed juices, Very limited (2) Indian veg selections on menu. Poha for breakfast and Paneer Makhni . The Room service wouldn’t allow me to speak to the chef. Not what you expect of the Taj but then they have adapted well to America to cater to the market here and what’s expected including by offering free coffee and pastry in the morning in the lobby. Same cup cake all three days I stayed. No variation . Was disappointed. I ordered hot milk one night with haldi and pepper at 9-10 pm and they obliged despite the kitchen being closed . Next day I ordered only hot milk and they remembered to serve it with Haldi and pepper. Now that’s the Taj I know!. Otherwise I had to remind myself that I was staying in a Taj.
Stayed in June 2022
Reviewed: June 16, 2022
Dalin
United States of Americahotel was very comfortable and quiet. staff was very kind and accommodating. Starbucks next door which was a plus.
Stayed in June 2022
Reviewed: June 13, 2022
Paul
United States of AmericaI had asked for some breakfast crumbs to be vaccuemed and it didn't happen -- really no big deal.
Jessica at front desk was helpful several times and always had a smile on her face!
Stayed in June 2022
Reviewed: May 31, 2022
Nigel
United KingdomNo breakfast or restaurant operating
quiet
Stayed in May 2022
Reviewed: May 15, 2022
Kareen
United Kingdomfood of the room service. need serious update
location, room , staff
Stayed in April 2022
Reviewed: April 25, 2022
Grace
JamaicaAn absolutely perfect location right on the Square, near fabulous stores of different price ranges, yummy restaurants and beautiful galleries.
Stayed in April 2022
Reviewed: April 23, 2022
Severine
United KingdomRooms, design is very old…..
The facilities / hotel / rooms need a serious refurb as you can get way better value for your money in other hotels but the staff is fantastic and by far the best I ever had in SF. From the valet to reception, restaurant and room service they’re all wonderful and should all be better compensated for their professionalism and kindness.
Stayed in March 2022
Reviewed: January 2, 2022
Ginger
United States of Americarooms are small, expected a more lavish hotel for the cost.
Great location, nice atmosphere, helpful staff.Beds were very comfortable. Loved the bathrobes.
Stayed in January 2022
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