Overnight valet parking was expensive.

Very friendly staff who aimed to please. Lovely room design and decor. Big, comfortable chair for Zoom meetings I needed to do. Exceptional bed. Perfect location near the ASU campus. Excellent room service breakfast.

Stayed in October 2024

Don’t remember

Location and accessibility to parking

Stayed in August 2024

I stayed for business for the week, then extended for leisure. The breakfasts are " order only" rather than buffet, this is inconvenient if you just want to grab something quickly and fly out the door. I'd also far prefer something small like just toast and honey or a couple boiled eggs (and a bit of fruit) but these are all treated as individual items oddly enough, costing more? The water dispenser on my floor (level 7) didn't work for the week. The lady at front desk didn't seem concerned about this or getting it fixed but inconvenient for me.

Great location. Comfortable bed and amazing shower. Rooms are lovely (perhaps the Aircon is a bit cold, I could only control the one in my bedroom not in the lobby/bathroom but all fine really. The staff were generally friendly, especially up on 14. The pool is also lovely.

Stayed in August 2024

Room was a little hot, and it was hard to figure out how to control the A/C. Also there was an issue with the elevators not working

Clean, nice decorations, and great location

Stayed in August 2024

Breakfast was incorrect when delivered. Pool was very dirty. Parking options were scarce and expensive.

Room was very comfortable and clean.

Stayed in June 2024

Very good restaurant, nice rooftop lounge and pool.

Stayed in June 2024

Dinner service ended too early at the roof top bar. The room was missing equipment which had to be requested but didn't show in time to use (steamer, extra robes)

Location excellent for getting to ASU graduation ceremonies and for running back and forth to airport for family pickups. Staff was super helpful and engaging. Bartenders up on the roof were engaging and creative and we always love the pool. Liked the little surprises like complimentary drinks in the lobby, themed dinners etc.

Stayed in May 2024

The restaurant was unorganized. We were told by one person to sit anywhere then told by another we needed reservations. Lighting in the room was dim.

Perfect location for what we needed

Stayed in April 2024

Comfortable bed. Great location. Close walk to Mullet Arena.

Stayed in April 2024

Street noise was disruptive and made it hard to sleep. Bathroom shower tiles needed repair.

Lovely hotel but as for the room (408), the street noisy was... a lot... which made it very hard to both fall asleep and stay asleep. Additionally, tiles in the shower were broken - not just one tile, but an entire strip of tiles on the shower floor just beneath the shower heads.

Stayed in February 2024

The food that we ordered through the hotel was overpriced and really wasn’t that good. I almost sent something back, but I didn’t want to be that person. We ended up DoorDashing. Even though I pre-paid through Booking.com, they had hundreds of dollars of charges on my credit card temporararily. Annoying. For that reason alone I’d never stay here again. There’s just no need to do that.

Perfect location on campus. The rooms were nice and the property was clean

Stayed in November 2023

Everything was amazing. Truly. The room, the pool, the rooftop bar, the restaurant on the main floor, the decor, the staff. I can't say enough great things about the property.

Stayed in February 2024

Parking was an extra fee

Great location to ASU campus-nice areas to lounge with a cozy fireplace, games etc it was too cold to use the rooftop but we did enjoy breakfast

Stayed in January 2024

Room cleaning every two days is perfectly fine. Maybe just some extra toilet paper and kleenex in the room to tide us over.

Breakfast was delicious. It was past the time when we could order breakfast so we told our server we were just going to have a cinnamon bun. The chef came out and asked us what we wanted for breakfast and made it up for us. We were incredibly thankful for his kind gesture. Location was perfect for us as we spent most of our time at Mullett Arena. Walked to/from games we were watching there and enjoyed the amenities in the neighbourhood.

Stayed in December 2023

Good location in ASU very modern property. Good Gym

Stayed in November 2023

At.night, with curtains closed, it was hard to read.. Needed more light.

Great, friendly, helpful staff. Good food. Close to the stadium where we met our kids for the Oregon Arizona State game.

Stayed in November 2023

Brekfast good but serving a bit complicated.

Nice clean hotel, good coffee

Stayed in October 2023

AlterEgo the restaurant in the lobby has amazing food, highly recommend it highly, the ambience is also very warm and friendly. My only input is that is open on limited hours, would be nice to have coffee/drinks at least throughout the day

Stayed in August 2023

One Valet on a busy Saturday night is not sufficient

Good food in restaurant, great location to visit my two ASU students

Stayed in July 2023

Need More Valet Guys

Clean Good Location

Stayed in July 2023

location and very nice hotel the beth room very well equipped. Also i like the fact that it was pet friendly and can have my dog and they only collect a deposit just in case and the following day we had the receipt in the email for the original amount without an extra charge for our dog. Honest staff!!

Stayed in June 2023

That I couldn't stay longer

I loved everything about this hotel from the smell when I first walked in to the art work on the wall. The staff was amazing. Their are so many spots to take pictures and the roof top pool with private cabanas were great. The food and frozen margaritas were perfect.

Stayed in June 2023

bath room’s door not closing

great reception good location

Stayed in May 2023

Everything was perfect.

Perfect location. Excellent customer service.

Stayed in May 2023