Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. USA hotel reviews
  4. USA hotel reviews
  5. Reviews of Quality Inn Hayward

Reviews of Quality Inn Hayward This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

24997 Mission Boulevard, Hayward, CA 94544, United States of America

Review Score

Based on 320 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.1

  • Location

    7.1

  • Facilities

    6.0

  • Staff

    6.5

  • Value for money

    6.2

  • Free WiFi

    6.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 25, 2024

    6.0
    Other than the roaches it was cool
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Roaches

    The first room had a 1000 roaches had to switch rooms

    Stayed in March 2024

  • Reviewed: February 21, 2024

    5.0
    It worked fir spending one night, but we were rushed ti leave verystressf.and no breakfasthought had
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We were rushed out by staff trying to clean the room at 10 am when checkout is 11 am. My boyfriend was afraid we left clothes there due ti being arrassed by maid service ti leave. No breakfast in the morning they had the set up looked like and I thought there would be breakfast, nothing.

    The room could have been worse.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    4.0
    Disappointing for a Quality Inn
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    It was evident that management took a lot of shortcuts. There was no coffee maker, insufficient towels that were stained, a "packet" of shampoo per person, and it was not clean (smudges everywhere) and the bathroom had hair and stains that should have been cleaned.

    The room was very nice in terms of the layout, colors and the bed / beddings.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    4.0
    Just needed to stay for a short time but wouldn’t stay long term
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Where do I start. I didn’t have a no alarm clock or phone to call the front desk. The sink clogs slightly. The tv doesn’t work. I couldn’t even watch tv before bed to relax. I asked the front desk and they lied and said it out for the whole hotel but next door and downstairs, their tv worked fine.

    The revelation check in was nice. The check in was smooth and easy. Very professional.

    Stayed in January 2024

  • Reviewed: December 16, 2023

    4.0
    Over all, I survived through out the night.
    • Business trip
    • Solo traveler
    • King Room Upgrade - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room supposed to be non smoking too But the room smells full of smoked , the room filled with spider webs right the front entrance door.

    Good location

    Stayed in December 2023

  • Reviewed: November 20, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room Upgrade - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My bed sheets were blood stained my towels were dirty

    Close rooms

    Stayed in November 2023

  • Reviewed: November 9, 2023

    4.0
    It was ok not what they advertised and the room was not clean .
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not clean and sanitary and didn't provide breakfast like they advertised and the room was not cleaned or sanitized and the towels were dirty and old. I was not worth thr was not the same room

    No breakfast and not clean and coffee maker didn't work and the bathroom was not clean and hardly was able to shower and enjoy it the bath was dirty and only 1 towel for face and towels in the bathroom. The door was not closing and had to slam the door shut. No breakfast at all or ice or get drinks or vending machines and I paid more then what they advertised for a room and was not too happy.

    Stayed in November 2023

  • Reviewed: October 19, 2023

    4.0
    My stay was disappointing.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was not clean, they did not have breakfast and the room smelled like cigarette smoke. Breakfast said it was at 6:00 and at 7:30 they had nothing not even coffee.

    Confortable and good location

    Stayed in October 2023

  • Reviewed: September 27, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My tv remote didn’t work well needs a new one

    Stayed in September 2023

  • Reviewed: August 23, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is not included. Not happy. Bed sheet wrinkly and stains? The smoke alarm is not placed properly. I picked non-smoking area, but the bedroom smells like someone smoked there before. I see cigarette burns on the couch. No soap, no shampoo, etc. I'll never go back here again.

    Stayed in August 2023

  • Reviewed: August 11, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The floors were so dirty, I couldn't take my shoes off. The bathtub was dirty, and stained with mildew.

    The beds are comfortable.

    Stayed in August 2023

  • Reviewed: June 20, 2023

    6.0
    Pleasant
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I liked the location also the room was confortable.

    Stayed in April 2023

  • Reviewed: June 10, 2023

    5.0
    strange in fact
    • Business trip
    • Group
    • Standard King Room - Non-Smoking
    • Stayed 4 nights

    So dirty outside, floors, walkways, etc., nor so clean either, inside only one trash receptacle

    Staff. was friendly , some of them, the day staff

    Stayed in June 2023

  • Reviewed: May 17, 2023

    7.0
    basically it was for the purpose for what I needed it for a short visit.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    there was a nasty bath mat in the tub that was very visible and could have quickly been change. the bed was just ok.

    the check in was quick, very large room, with microwave and mini fridge.

    Stayed in May 2023

  • Reviewed: April 10, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard King Room - Non-Smoking
    • Stayed 2 nights

    The room floor and walls were dirty. We only had 2 small towels to shower and shower curtain was ripped.

    Stayed in April 2023

  • Reviewed: March 10, 2023

    4.0
    Dissappointed
    • Leisure trip
    • Travelers with friends
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When I booked it...its says free breakfast but there was no breakfast available. With the price I paid it should have a free breakfast.

    location

    Stayed in March 2023

  • Reviewed: January 2, 2023

    4.0
    rethinking where I go next time
    • Business trip
    • Travelers with friends
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    how I can see dirty, and marks on the curtains the door was filthy from the inside anything that was white you could see it dirty, and the walls were not patched up. There was no smoke detector. The heater was half broken and made hella noise

    nothing

    Stayed in January 2023

  • Reviewed: November 15, 2022

    5.0
    No internet for working, no breakfast. Breakfast was included price, but no breakfast. some one came to see the front de
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    near by my brother's house and easy to get it

    Stayed in November 2022

  • Reviewed: November 14, 2022

    5.0
    Bait and switch.
    • Leisure trip
    • Family with young children
    • Non Smoking Queen/Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Said they had a breakfast, but no breakfast. Booked because they offered a breakfast. No staff to be found for Sunday morning check out.

    Nice location. Check in staff nice.

    Stayed in November 2022

  • Reviewed: September 21, 2022

    5.0
    overpriced for something that’s not as clean and well-maintained
    • Business trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The doors every time I close it it’s always dirty in the back there’s always some damage on the wall. Something is always broken like the smoke detector wasn’t plugged in and then there was like marks everywhere.

    Stayed in September 2022

  • Reviewed: September 10, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wish there were more pillows and maybe an extra blanket, but I can’t complain much considering the price.

    The cleanliness, no smells or smoke odor, and the rooms looked fairly new.

    Stayed in September 2022

  • Reviewed: August 5, 2022

    5.0
    the staff was amazing.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it had a very bad smell in some of the rooms. we had four rooms. my family had to request for another room because of the smell at check in.

    location

    Stayed in July 2022

  • Reviewed: June 30, 2022

    6.0
    it was ok
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    didn’t like the cigarette smell inside the room. not nice!!

    good area

    Stayed in June 2022

  • Reviewed: June 12, 2022

    4.0
    Dirty!
    • Family with young children
    • Non Smoking Queen/Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    The floors had stains and were dirty. The shower had to be wiped down with a towel. The room phone didn't work, I had to walk down stairs to complain to the clerk that there was no iron board and iron . His answer was we took them of due to covid. I mentioned it show it online the room came with one. This guy was a total loss, and about phone not working he stated he couldn't do anything until boss shows up the next day. Worthless employee.

    I like the location area.

    Stayed in June 2022

  • Reviewed: June 11, 2022

    6.0
    okay
    • Leisure trip
    • Group
    • Non Smoking Queen/Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    smelled like smoke, lots of sketchy people hanging out outside, tv didn’t work and the worker was annoyed when we informed him

    cheap

    Stayed in May 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: