24997 Mission Boulevard, Hayward, CA 94544, United States of America
Based on 320 hotel reviews
5.5Cleanliness
6.2
Comfort
6.1
Location
7.1
Facilities
6.0
Staff
6.5
Value for money
6.2
Free WiFi
6.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Dawson
United States of AmericaRoaches
The first room had a 1000 roaches had to switch rooms
Stayed in March 2024
Reviewed: February 21, 2024
Victorian
United States of AmericaWe were rushed out by staff trying to clean the room at 10 am when checkout is 11 am. My boyfriend was afraid we left clothes there due ti being arrassed by maid service ti leave. No breakfast in the morning they had the set up looked like and I thought there would be breakfast, nothing.
The room could have been worse.
Stayed in February 2024
Reviewed: February 14, 2024
Heidi
United States of AmericaIt was evident that management took a lot of shortcuts. There was no coffee maker, insufficient towels that were stained, a "packet" of shampoo per person, and it was not clean (smudges everywhere) and the bathroom had hair and stains that should have been cleaned.
The room was very nice in terms of the layout, colors and the bed / beddings.
Stayed in February 2024
Reviewed: February 1, 2024
Ross
United States of AmericaWhere do I start. I didn’t have a no alarm clock or phone to call the front desk. The sink clogs slightly. The tv doesn’t work. I couldn’t even watch tv before bed to relax. I asked the front desk and they lied and said it out for the whole hotel but next door and downstairs, their tv worked fine.
The revelation check in was nice. The check in was smooth and easy. Very professional.
Stayed in January 2024
Reviewed: December 16, 2023
Pae
United States of AmericaRoom supposed to be non smoking too But the room smells full of smoked , the room filled with spider webs right the front entrance door.
Good location
Stayed in December 2023
Reviewed: November 20, 2023
Christian
United States of AmericaMy bed sheets were blood stained my towels were dirty
Close rooms
Stayed in November 2023
Reviewed: November 9, 2023
Nikpour
United States of AmericaNot clean and sanitary and didn't provide breakfast like they advertised and the room was not cleaned or sanitized and the towels were dirty and old. I was not worth thr was not the same room
No breakfast and not clean and coffee maker didn't work and the bathroom was not clean and hardly was able to shower and enjoy it the bath was dirty and only 1 towel for face and towels in the bathroom. The door was not closing and had to slam the door shut. No breakfast at all or ice or get drinks or vending machines and I paid more then what they advertised for a room and was not too happy.
Stayed in November 2023
Reviewed: October 19, 2023
Rociooakland
United States of AmericaWas not clean, they did not have breakfast and the room smelled like cigarette smoke. Breakfast said it was at 6:00 and at 7:30 they had nothing not even coffee.
Confortable and good location
Stayed in October 2023
Reviewed: September 27, 2023
Regge
United States of AmericaMy tv remote didn’t work well needs a new one
Stayed in September 2023
Reviewed: August 23, 2023
Timesplit--ter
United States of AmericaBreakfast is not included. Not happy. Bed sheet wrinkly and stains? The smoke alarm is not placed properly. I picked non-smoking area, but the bedroom smells like someone smoked there before. I see cigarette burns on the couch. No soap, no shampoo, etc. I'll never go back here again.
Stayed in August 2023
Reviewed: August 11, 2023
Nannette
United States of AmericaThe floors were so dirty, I couldn't take my shoes off. The bathtub was dirty, and stained with mildew.
The beds are comfortable.
Stayed in August 2023
Reviewed: June 20, 2023
Djuan
United States of AmericaI liked the location also the room was confortable.
Stayed in April 2023
Reviewed: June 10, 2023
Harold
United States of AmericaSo dirty outside, floors, walkways, etc., nor so clean either, inside only one trash receptacle
Staff. was friendly , some of them, the day staff
Stayed in June 2023
Reviewed: May 17, 2023
Jason
United States of Americathere was a nasty bath mat in the tub that was very visible and could have quickly been change. the bed was just ok.
the check in was quick, very large room, with microwave and mini fridge.
Stayed in May 2023
Reviewed: April 10, 2023
Yesenia
United States of AmericaThe room floor and walls were dirty. We only had 2 small towels to shower and shower curtain was ripped.
Stayed in April 2023
Reviewed: March 10, 2023
Analyn
United States of AmericaWhen I booked it...its says free breakfast but there was no breakfast available. With the price I paid it should have a free breakfast.
location
Stayed in March 2023
Reviewed: January 2, 2023
Naveetesh
United States of Americahow I can see dirty, and marks on the curtains the door was filthy from the inside anything that was white you could see it dirty, and the walls were not patched up. There was no smoke detector. The heater was half broken and made hella noise
nothing
Stayed in January 2023
Reviewed: November 15, 2022
Trang
United States of Americanear by my brother's house and easy to get it
Stayed in November 2022
Reviewed: November 14, 2022
Gregg
United States of AmericaSaid they had a breakfast, but no breakfast. Booked because they offered a breakfast. No staff to be found for Sunday morning check out.
Nice location. Check in staff nice.
Stayed in November 2022
Reviewed: September 21, 2022
Naveetesh
United States of AmericaThe doors every time I close it it’s always dirty in the back there’s always some damage on the wall. Something is always broken like the smoke detector wasn’t plugged in and then there was like marks everywhere.
Stayed in September 2022
Reviewed: September 10, 2022
Tyler
United States of AmericaWish there were more pillows and maybe an extra blanket, but I can’t complain much considering the price.
The cleanliness, no smells or smoke odor, and the rooms looked fairly new.
Stayed in September 2022
Reviewed: August 5, 2022
Celia
United States of Americait had a very bad smell in some of the rooms. we had four rooms. my family had to request for another room because of the smell at check in.
location
Stayed in July 2022
Reviewed: June 30, 2022
Tony
United States of Americadidn’t like the cigarette smell inside the room. not nice!!
good area
Stayed in June 2022
Reviewed: June 12, 2022
Erick
United States of AmericaThe floors had stains and were dirty. The shower had to be wiped down with a towel. The room phone didn't work, I had to walk down stairs to complain to the clerk that there was no iron board and iron . His answer was we took them of due to covid. I mentioned it show it online the room came with one. This guy was a total loss, and about phone not working he stated he couldn't do anything until boss shows up the next day. Worthless employee.
I like the location area.
Stayed in June 2022
Reviewed: June 11, 2022
Marline
United States of Americasmelled like smoke, lots of sketchy people hanging out outside, tv didn’t work and the worker was annoyed when we informed him
cheap
Stayed in May 2022
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