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  5. Reviews of Comfort Inn & Suites North Glendale and Peoria

Reviews of Comfort Inn & Suites North Glendale and Peoria This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5511 West Bell Road, Glendale, AZ 85308, United States of America

#27 of 34 hotels in Glendale

Guests' Choice

Review Score

Based on 495 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    8.1

  • Facilities

    7.0

  • Staff

    8.0

  • Value for money

    6.9

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My room had a bad smell every time we entered.

    The room was clean & comfortable.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Good 3 night stay and convenient to events in the area
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    TV would not turn off. Had to unplug.

    Staff was wonderful, check in process was seamless, room was comfortable.

    Stayed in April 2024

  • Reviewed: March 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was ok

    Stayed in February 2024

  • Reviewed: March 11, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Kayla was awesome. So friendly, polite and upbeat. She got us what we needed to be able to shower with a broken arm. She also made arrangements so that we could leave our luggage at the hotel when we went out after we checked out on our last day.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    8.0
    I was comfortable here
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Upgrade bathtub

    Room is just the right size. King bed was comfortable. Breakfast was ok

    Stayed in February 2024

  • Reviewed: February 12, 2024

    6.0
    It’s was cool for the price and the amount of days I stayed I have no big complaints
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The price it was clean and staff was greeting and friendly

    Stayed in February 2024

  • Reviewed: February 4, 2024

    7.0
    Convenient location, but was disappointed with the pool/hottub…
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No pool or hot tub working…

    Clean bed.

    Stayed in January 2024

  • Reviewed: February 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was ok. Not great. Food was being taken away while we were still in the room.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    7.0
    Comfort here isn’t room for a sum up
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 8 nights

    We had an added charge on our bill and nothing in writing nor were told what the charge was for. We think the $24.00 charge was for a front desk person had to come tinker with the TV.

    Cleaning staff dressed well and kept the place clean and were friendly and nice. One lady at the front desk made the comfort inn.

    Stayed in January 2024

  • Reviewed: December 19, 2023

    7.0
    It was decent
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled really bad, almost suffocating when you took a breath

    It was close to where we needed to be

    Stayed in December 2023

  • Reviewed: December 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    How early the pool closes

    Love love the breakfast don't ever take the waffles away

    Stayed in November 2023

  • Reviewed: October 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed in the second floor and I thought it was weird that you couldn't close the thick curtains all the way. We ended up using a hair tie to tie them together so we could have and feel we had privacy. Even after paying for your room. At the hotel we had to pay an extra and refundable $50 deposit. That's pretty standard at most hotels. But when we checked out. They said that we were getting $47 back. She then in a very condescending way, told me and pointed at all these signs that say that they would keep $3 fee for this. There's no reason for them to charge me .ore fees. I already paid a bunch of fees booking this room and it should at least mention that there would be More fees when arriving and paying this deposit. The accumulation of fee is getting ridiculous and if I would know what my total price would of been. Maybe I would of look at somewhere else.

    Friendly staff. The room was clean. Breakfast was decent, basically what you'd expect; sausages, eggs, waffle maker, etc.. Lots of stores and restaurants around the hotel, including the bank we use back home.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    8.0
    Safe and pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and pleasant

    Stayed in October 2023

  • Reviewed: October 13, 2023

    6.0
    i wish all hotel keep up with maintenance changing filter on the AC for air cleanest and noise.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    the room smell like someone throw-out even after the staff clean the carpet . we book three night but only stay for two night. No shower cap and body wash and shampoo is too small .

    the location is good everything is surrounded with stores.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was a little dusty

    Convenient, friendly staff, good breakfast spread

    Stayed in October 2023

  • Reviewed: September 15, 2023

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Building quite old, and small inside of the room. Bathroom was very uncomfortable, but the hospitality of the staff compensates for that.

    I liked the staff. They made one feel welcome. You felt free to ask questions. They were genuinely interested in why you needed to stay at their facility . Sometimes a reason for having to stay in a hotel is not for pleasure. We had an emergency, and they were very helpful in taking care of our needs. There was a free hot breakfast on top of all that. Much needed.hot breakfast. I would stay there again. Also I felt safe there which speaks volumes. Thank you. Carol Battaglia

    Stayed in September 2023

  • Reviewed: August 12, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom

    Location

    Stayed in August 2023

  • Reviewed: August 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't like the spider in my bed when I pulled back the sheets

    The free bkft, nice size room, great view of the firework show

    Stayed in July 2023

  • Reviewed: July 30, 2023

    8.0
    I would stay here again if in the area.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The dining area was warm which didn’t made it as enjoyable as hoped for and guests we’re taking food to their rooms where it was cooler. This is truly the only thing I could think of that could be improved upon.

    Front office staff, cleaning ladies, the breakfast worker/filler/keep it clean person we’re all friendly and it wasn’t for a show, they meant it. Waffles were amazing

    Stayed in July 2023

  • Reviewed: July 25, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t have my room close to each other

    Breakfast was ok

    Stayed in July 2023

  • Reviewed: May 15, 2023

    8.0
    Great management, friendly staff!
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The night audit employee did not leave a note for a late check out the following day, which caused issues with our stay the following day as the morning staff had no knowledge of the request from the night before. It is the little things that can cause a negative impact on a guest's stay. I would suggest having night time staff being diligent about making sure the they are communicating any requests to the morning staff to avoid confusion.

    The General Manager was helping with the breakfast, very involved with guest services and had a friendly face. Very welcoming and friendly at check in and check out.

    Stayed in May 2023

  • Reviewed: April 30, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room smelled weird, sink smelled really bad. Staff cleaned the room and sink but the smell came back after a few hours. It wasn't over powering enough to move rooms but the room really needs a deep clean and the drain in the sink needs to be checked.

    Convenient location, great service, friendly staff. Breakfast was probably the best of any hotel I have stayed in for what it is. Overall the hotel is clean and well kept. Bed was super comfortable and plenty of pillows. Wifi was fast enough for me to conduct my business remotely. Lots of food and stores nearby.

    Stayed in April 2023

  • Reviewed: April 20, 2023

    7.0
    Decent place to stay, there are worse places for more money.
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The Wi-Fi signal was the main thing I did not like. That is really my only complaint.

    The complementary breakfast was okay, the room was clean enough. After reading so many reviews for other places online I didn’t have high hopes but it was fairly clean. Would not mind staying here again over other motels.

    Stayed in April 2023

  • Reviewed: March 28, 2023

    8.0
    I enjoyed my stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Serve different hot food

    It was good, but it was eggs and sausages every day.

    Stayed in March 2023

Showing 1 - 25

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