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  5. Reviews of Comfort Inn & Suites Atlanta-Smyrna

Reviews of Comfort Inn & Suites Atlanta-Smyrna This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2800 Highlands Parkway Southeast, Atlanta, GA 30082, United States of America

#241 of 262 hotels in Atlanta

Guests' Choice

Review Score

Based on 324 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.7

  • Location

    7.3

  • Facilities

    6.1

  • Staff

    7.1

  • Value for money

    6.1

  • Free Wifi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 18, 2024

    5.0
    Decent stay but hotel could use some updates
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Outdated rooms. No late check out Poor breakfast selection

    Stayed in April 2024

  • Reviewed: May 10, 2024

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s was very clean and nice staff there

    Stayed in May 2024

  • Reviewed: April 17, 2024

    5.0
    Great location, needs a little work. Check your sheets!
    • Leisure trip
    • Family with young children
    • King Suite with Hot Tub in Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our sheets had not been changed from previous guests. Jet tub was extremely loud. Door wouldn't shut properly. It looked like someone had pushed the window screen out. Light did not work in hall. Nothing major though except the dirty sheets and blankets

    The staff was nice and it wasn't crowded or loud. Breakfast was ok. Beds were extremely comfortable though!! I loved the location. Plenty of food in walking distance. Convince store across the street.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    7.0
    Will stay again
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The only things I didn’t like was the noise level and the smell of pot throughout the hotel.

    It was very comfortable! The staff was extremely friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    It fit for ur need- the bed was comfortable and the room was clean.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast in the morning- the sausages were dry and had been sitting out a while, the coffee was terrible we went to a local coffee shop to get coffee The 100 dollar deposit has not been returned to my account 4 days after our stay- was told I would get it refunded to my account within 2-3 days.

    It was close to our destination

    Stayed in March 2024

  • Reviewed: March 12, 2024

    6.0
    Probably wouldn’t stay there since a good night sleep without interruption is important to me.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I couldn’t locate a hotel manager or desk person at 3-6 am when violence was occurring outside of our room.

    The property was decent as priced.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    6.0
    Not sure of wjhat really to stay. Out Dated rooms
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No upgrades for nightly rate.

    Nothing

    Stayed in February 2024

  • Reviewed: January 15, 2024

    5.0
    Good day except the marajuana odor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The halls had an awful smell of marijuana! My son is allergic to smoke so it triggered his asthma

    The staff was friendly and very helpful

    Stayed in January 2024

  • Reviewed: January 10, 2024

    7.0
    Ok
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Dirty outside front door. Smelled of pot in corridors.

    Room was good

    Stayed in January 2024

  • Reviewed: November 2, 2023

    5.0
    It was okay
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The tv barely worked and the shower curtain was torn badly. The sheets were also stained a lot.

    Location for my needs

    Stayed in October 2023

  • Reviewed: October 15, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Water didn't stay warm, yub didn't train well, internet services was bad, TV worked half the time, had to use our phones to connect you use alot of your data and TV still goes out or freezes, our electronics half worked, housekeeping didn't come and clean the room while we were out, we had our own trash bags, breakfast was minimal.

    It was in the middle of everything where we needed to go

    Stayed in October 2023

  • Reviewed: May 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    Lady in Kitchen super helpful. Lady at front desk Let us check in an hour early...

    Stayed in May 2023

  • Reviewed: May 25, 2023

    6.0
    I felt safe and was quiet during the night. Very clean bathroom.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet was very dirty.

    I did not stay for breakfast

    Stayed in May 2023

  • Reviewed: May 5, 2023

    5.0
    for the one night I had to stay there please was unsatisfactory to my standard
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel is old and rundown and not properly maintain

    The staff was nice and courteous

    Stayed in May 2023

  • Reviewed: April 20, 2023

    6.0
    it was ok the customer service and workers were great the rooms need to be update or worked on
    • Leisure trip
    • Couple
    • Business King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the air did not work in my first room had to wait a day to change . The doors needed to be repainted and cleaned.

    the location was good

    Stayed in April 2023

  • Reviewed: March 27, 2023

    5.0
    Thankfully, our stay was only for the weekend, but it is not a place that we will be returning to for the money that was
    • Leisure trip
    • Family with young children
    • Business King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Upon arrival to the hotel, there was a delay in checking in. Once we got up to our room, we found that some lightbulbs were out, no remote for the living room, TV and the microwave seem to be extremely old. The next evening we had difficulty in receiving towels to bathe and had to wait the following morning to receive only medium & big size towels due to face towels not being available. The hotel had a lingering smell of marijuana and questionable traffic.

    The property was near the main highway, which offered multiple restaurants and easy access to the interstate.

    Stayed in March 2023

  • Reviewed: March 27, 2023

    5.0
    Not satisfied.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Where to begin. The pool was small and not heated. The carpet is dirty and worn. In the hallway had a loose piece and you had to step over it or trip over. Breakfast was slim picking.

    The beds were comfortable. The staff was nice.

    Stayed in March 2023

  • Reviewed: March 21, 2023

    5.0
    they take your money when you pay the smoking fee
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    they still your deposit and lie like you smoked in the room also tried taking money off my card and said i smoked in my room before anyone checked my room

    they stay was comfortable

    Stayed in March 2023

  • Reviewed: January 26, 2023

    5.0
    I know I will never stay here again I’ll use the Courtyard across the street.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The covers had nasty looking stains, the sheets and bed covers were torn. Every time I saw the ladies on the cleaning staff they were using their cell phones. I can see why the carpet didn’t look vacuumed and the covers had nasty stains in them they were more concerned about their phones then cleaning. I will never visit this location nor my family we had 3 rooms and all were the same nasty.

    I liked the area and front desk staff

    Stayed in January 2023

  • Reviewed: January 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like that there's a 150 deposit Is it listening right now Before it's paid. And my door wouldn't lock as well

    It was comfortable

    Stayed in January 2023

  • Reviewed: October 23, 2022

    5.0
    I was disappointed
    • Leisure trip
    • Family with young children
    • Business King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot water

    Size of room

    Stayed in October 2022

  • Reviewed: October 20, 2022

    7.0
    Value stay close to many attractions.
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Although the hotel was clean, it could use a makeover. The walls and carpet are outdated, the lighting is too dim in some hallways. Area was problematic outside the hotel.

    Friendly and welcoming staff. Front Desk and cleaning crew were awesome. My room was fresh and clean. I felt safe inside.

    Stayed in September 2022

  • Reviewed: October 8, 2022

    7.0
    Very convenient location and great breakfast.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The hotel was clean but is definitely is showing it's age, The hallway carpets are stained and worn.

    The hotel was conveniently located near lots of restaurants, and just a few minutes drive to Truist Park and downtown Atlanta. It offered a great hot breakfast and was very reasonably priced.

    Stayed in October 2022

  • Reviewed: September 22, 2022

    7.0
    Comfort?????
    • Business trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    They changed me too much for a week... And one of the faculty treatment toward me was bad during the continental breakfast.

    The room .

    Stayed in September 2022

Showing 1 - 25

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