580 Dickens Place North East, Concord, NC 28025, United States of America
#13 of 23 hotels in Concord
Guests' ChoiceBased on 1024 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.6
Facilities
7.9
Staff
8.4
Value for money
7.8
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Carolyn
United States of AmericaRoom was next to the elevator, too noisy all night. Breakfast was too geared towards spicy food.
Room was nice overall.
Stayed in April 2024
Reviewed: April 24, 2024
San
United States of AmericaDrain in bath tub wouldn’t drain
It was very clean & didn’t smell like other places I’ve stayed at.
Stayed in April 2024
Reviewed: April 16, 2024
Margarita
United States of AmericaThey gave me a hard time with my dog, was not allowed to leave him in the room caged.
It was clean
Stayed in March 2024
Reviewed: April 10, 2024
Avis
United States of AmericaThe breakfast wasn’t too good and the single waffle iron was a huge inconvenience. Seems to be a line daily and the guests were not very respectful nor friendly with sharing the usage. One person literally made 4 waffles before allow anyone else a chance to use it
Indoor pool and quite hotel
Stayed in March 2024
Reviewed: April 8, 2024
Abril
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 7, 2024
Christy
United States of AmericaWe did notice that for it to have a pull out couch, there were no extra blankets or pillows in the room. That would have been nice to have. Also the remote in the room wouldn't let me change channels, which was fine once I found what I wanted to watch.
We stay here every year for the auto fair. We like how spacious the room was and it was nice to sit on the couch and read or watch TV.
Stayed in April 2024
Reviewed: April 5, 2024
Mary
United States of AmericaBreakfast was okay.
Stayed in April 2024
Reviewed: March 21, 2024
Beam
United States of AmericaSomething was leaking in the bathroom, pillows were way too small and the shower water would get really hot and then cold and wouldn't stay at a comfortable temperature which made it really hard to bathe the kids.
Stayed in March 2024
Reviewed: March 17, 2024
Rebecca
United States of AmericaToo many children are allowed in jacuzzi. Not allowing for adults to enjoy.
Convenience
Stayed in February 2024
Reviewed: March 12, 2024
Nizhoni
United States of AmericaI hated the fact that you can hear the water through the walls as well as hardly can’t find a parking spot on the weekend
The property has great breakfast in the morning and the amenities are good
Stayed in March 2024
Reviewed: March 11, 2024
Angie
United States of AmericaI wish we could've had a microwave in the room, other than that everything was great.
The inside pool and jacuzzi & the customer service, didn't spent too much time in the facilities.
Stayed in March 2024
Reviewed: March 7, 2024
Dorene
United States of AmericaWalls are paper thin. Hear everything
Friendly staff. Clean. Comfortable rooms.
Stayed in March 2024
Reviewed: March 2, 2024
Robert
United States of AmericaStaff is the best
Stayed in February 2024
Reviewed: February 10, 2024
Marjorie
United States of AmericaBasic breakfast
Cleanliness Coffee bar
Stayed in February 2024
Reviewed: February 6, 2024
Robert
United States of AmericaAlways a great staff
Stayed in February 2024
Reviewed: January 22, 2024
Deann
United States of AmericaPool was a little cold for my liking. Bed was a little hard.
The room was clean. Staff was friendly. Easy check in and out. Breakfast was ok.
Stayed in January 2024
Reviewed: January 10, 2024
Bessie
United States of AmericaThe breakfast wasn't good at all very limited
Everything else was amazing
Stayed in January 2024
Reviewed: January 3, 2024
Chauney
United States of AmericaThat the breakfast area was being renovated so it limited the food and they did not have it listed on the site.
The cleanliness
Stayed in December 2023
Reviewed: December 17, 2023
Kimberly
United States of AmericaClose to freeway and shopping. Excellent breakfast options.
Stayed in December 2023
Reviewed: December 7, 2023
Ümit
TurkeyUnfortunately there was a renovation:))
Location
Stayed in November 2023
Reviewed: November 27, 2023
Timothy
United States of AmericaAsked for a handicap bathroom. Only had one hand rail and that was in the tub and the bed was uncomfortable.
Clean
Stayed in November 2023
Reviewed: November 21, 2023
Charles
United States of AmericaRemodel in progress so some things were not available.
Hotel under remodel. Still ok
Stayed in November 2023
Reviewed: November 16, 2023
Lori
United States of AmericaThat they were working on remodeling and very inconvenient..plus the air conditioner went off every 2 minutes all night long and it was very noisy
I like the location
Stayed in November 2023
Reviewed: November 15, 2023
Kenneth
United States of AmericaI get the food was limited for the breakfast but I think they sacrificed quality. The bagels were stale. The sausage links were cold even in a warmer and the scrambled eggs weren't very fluffy. It's also amazing how the room was designed for two but we only had one washcloth. Since it was a handicap accessible room, it would have been nice to have a walk-in shower with a seat. It was difficult to climb into the tub. I also found it interesting how there was a coffee maker and a fridge but there was no microwave in the room. I also did not like how the maid, who did not speak very good English, knocked on the door on at least two occasions and entered way before the 12pm check out time. It was like 10am when she entered the last time.
The gentleman at the front desk was polite and professional. He was also sympathetic at the fact we were in town for my brother's funeral. I also thought the bed was comfortable. I was able to get a good night's sleep all things considering. Considering that they were renovating the hotel, the breakfast selection was limited but there was some variety. I also liked how the room was clean and comfortable and for the most part, the hotel was quiet. I liked how well the iron worked. Also the wifi was very fast and reliable.
Stayed in November 2023
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