342 Speen Street, Natick, MA 01760, United States of America
#4 of 4 hotels in Natick
Guests' ChoiceBased on 120 hotel reviews
8.0Cleanliness
8.6
Comfort
8.7
Location
8.5
Facilities
8.2
Staff
8.8
Value for money
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 3, 2024
Mary
United States of AmericaWe did not like breakfast there. Starbucks coffee is always too strong for us. Our breakfast sandwiches were cold (unthawed?) in the middle. My husband's sandwich was not what he ordered - and we both ordered the same thing!
Location was fine for us. Beds are comfortable.
Stayed in March 2024
Reviewed: March 4, 2024
Macgregor
United States of AmericaWe had a problem with being charged for 2 nights,.. only stayed 1. Kinda screwed up my credit card,..after 2 weeks,..it was rectified. Would love to come back,..if we could get compensated. Thank you.
Stayed in February 2024
Reviewed: November 11, 2023
Lexd
NetherlandsNice room, nice staff, convenient location.
Stayed in October 2023
Reviewed: October 20, 2023
Grace
United States of Americathe bath tub was not draining well, 2 sides of the bath tub had a strange slope that I wasn't able to stand in the tub comfortably.
location was perfect, staff were very nice and friendly. Room was cozy and bed was comfortable. Lighting was sufficient, desk was very good.
Stayed in October 2023
Reviewed: July 31, 2023
Norman
SwitzerlandSome confusion about how “breakfast included” works.
Nice room, helpful staff (John, Jacob, Anita), easy parking, laundry facilities.
Stayed in July 2023
Reviewed: July 3, 2023
Robert
United States of AmericaAir conditioner, noisy
Convenient to the turnpike, bed was super comfy, large, big screen, TV
Stayed in July 2023
Reviewed: May 30, 2023
Myles
United States of Americathe air conditioner blows right at the bed. so even if you turn the temp up when it kicks on you still freeze for a while.
staff and facilities were great. room was comfy
Stayed in May 2023
Reviewed: May 27, 2023
Maria
United States of AmericaThe breakfast we got took forever and was awful. Paid $40 for 2 people and threw mine away. Everything else was great.
Stayed in April 2023
Reviewed: May 22, 2023
Barbara
United States of Americasoft bed and pillows - just used to former mattress but it was ok appreciate the upgrade to a balcony room but it was pouring rain..
convenient for our anniversary weekend!
Stayed in May 2023
Reviewed: May 21, 2023
John
United States of Americano microwave
location
Stayed in May 2023
Reviewed: May 1, 2023
Rodrigo
BrazilThe system of the hotel didn’t worked properly, once in booking.com appear a different price and options in the reservation. The main problem with the system was that the breakfast was included, but suddenly has changed in the hotel system.
Comfortable and well structured
Stayed in April 2023
Reviewed: March 16, 2023
Claudine
United States of AmericaThe rooms could use some updating, fresher colors for walls and furniture. The heating system was particularly noisy.
Helpful staff. Convenient location . Extreme cleanliness.
Stayed in March 2023
Reviewed: October 6, 2022
Cyrus
United States of Americainadequate parking
Stayed in October 2022
Reviewed: September 21, 2022
Christopher
United States of AmericaNeed provide more coffee packets in the room. 2 is not cutting on a 3 day stay.
Breakfast was not compilatory so, that was a drawback especially, since Dunkin Donuts was north of the hotel meaning could only pull out of the driveway to the south so, that made it extremely difficult to go get coffee in the morning. If fact, so hard it wasn't worth going after it. Location was good. Close to both routes 9 and the Mass Pike and easily accessible.
Stayed in September 2022
Reviewed: September 4, 2022
Shusmita
United States of Americainfrequent cleaning servive
location
Stayed in August 2022
Reviewed: August 29, 2022
Gresham
United States of AmericaA little smaller than I imagined and expected a few amenities similar to the photos provided on the website. Still a nice place.
Stayed in August 2022
Reviewed: August 14, 2022
Sam
United States of AmericaHad to wait awhile for check out because no one was the front desk. This was at 11am on a Saturday. Also there was no complimentary breakfast or snack or coffee.
Great location by highway and restaurants, fast check in, comfortable bed, nice patio area in the back
Stayed in August 2022
Reviewed: December 27, 2021
Belma
TurkeyThere is no breakfast , only a few choices to eat. My recommendation would be more choices to eat.
Stayed in December 2021
Reviewed: November 27, 2021
Raymond-petty
United States of AmericaIt was quiet. Easy to find and close to my family.
Stayed in November 2021
Reviewed: November 15, 2021
Tanya
United States of AmericaHair on the walls in the shower the heat didn’t work
The manager Mary took care of me
Stayed in November 2021
Reviewed: September 23, 2021
Rosemary
United States of AmericaCovid affected the whole stay. But in general, the hotel needs updating. The towels were tissue thin and non-absorbent. The breakfast (which was not included) was limited and expensive. Everything was old and outdated.
The front desk people were great . Super helpful and friendly . (Daniel?) was so welcoming. We had a quiet room. The fridge didn't work, so they swapped it out from another room for us.
Stayed in September 2021
Reviewed: September 20, 2021
Jeffrey
United States of AmericaThere was only a small selection of items to eat. Instead of a hot breakfast, I settled for the healthiest selection of a yogurt and juice. Not the amount of carbs I usually start the day with. I would, just once, like to have an ice machine on the floor I'm staying, be working.
There was something there.
Stayed in September 2021
Reviewed: August 5, 2021
Paul
United States of AmericaThe lock on the screen door to that balcony was broken. A bench to set the suitcase on would have been helpful.
The young lady at the reception desk was so pleasant and accommodating, I felt like my stay was going to be wonderful before I even checked in!…..I believe her name was Courtney.
Stayed in August 2021
Reviewed: July 12, 2021
Liam
United States of AmericaParking
Stayed in July 2021
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