135 West 30th Street, Chelsea, New York, NY 10001, United States of America
#126 of 409 hotels in New York
Guests' ChoiceBased on 851 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.2
Facilities
8.2
Staff
8.6
Value for money
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Marija
North MacedoniaHotel was doing some renovations so elevator availability was limited. (builders occupying one). 2 out of 3 elevators was still ok-ish. But due to a malfunctioning elevator, we were left with just 1 for the last couple of days of our stay. Getting out and about today was an absolute nightmare! (I was stuck at C level for over 10 minutes at one point).
Location is great, majority of attractions withn 30 mins walking, lots of restaurants and shops nearby, felt safe at all times. Beds were very comfortable. Rooms on the smaller side but completely acceptable.
Stayed in April 2024
Reviewed: April 20, 2024
Diana
Puerto RicoIt would have been great if the adjoining restaurants had room service.
The breakfast was good. While centrally located, and the street itself was relatively quiet, the neighborhood, while convenient, was way too bustling for my taste It would have been nice to have a little garden or some small sanctuary from the crowds.
Stayed in April 2024
Reviewed: April 8, 2024
Daniele
Switzerlandvery central position, you can reach most of New York point of interest walking (from 15 to 30 minutes)
Stayed in April 2024
Reviewed: April 7, 2024
Gregory
Belgium- Proximity to Penn station and Subway - Clean - Friendly staff
Stayed in April 2024
Reviewed: April 5, 2024
Carlos
United States of AmericaLocation!! Close to subway and buses, not too far from many attractions (Empire State, Madison Sq. Garden, few blocks from Times Square)
Stayed in March 2024
Reviewed: March 31, 2024
Grace
United KingdomA little noisy at nighttime from traffic- but can’t be helped
Great location, really clean and modern
Stayed in March 2024
Reviewed: March 31, 2024
Connie
United States of AmericaFree coffee and water
Stayed in March 2024
Reviewed: March 31, 2024
Stuart
United KingdomStaff - don’t interact at all. No basic greetings etc, much like the rest of NYC to be fair.
Excellent, central location
Stayed in March 2024
Reviewed: March 30, 2024
Brian
United States of AmericaClean, friendly staff
Stayed in March 2024
Reviewed: March 29, 2024
Nicola
United KingdomN/a
N/a
Stayed in March 2024
Reviewed: March 27, 2024
Kevin
United States of AmericaUnfortunately, there was construction going on above my floor (I was on the seventh floor) which started in the morning and lasted for the better part of the day. It wasn't unbearable, but made it less than perfect.
The room was clean and the location of the hotel was great for me. I liked that there was Starbucks coffee on the ground floor in the morning.
Stayed in March 2024
Reviewed: March 26, 2024
Maurits
BelgiumGood location
Stayed in December 2023
Reviewed: March 15, 2024
Carlos
United States of AmericaThe extra cost for breakfast.
The hotel didn’t offer breakfast included, but served it at the cafeteria, it was good but expensive.
Stayed in March 2024
Reviewed: March 12, 2024
Anastasia
United States of AmericaRooms way too small but that’s NYC
Convenient check in and friendly staff
Stayed in March 2024
Reviewed: March 11, 2024
Thomas
SwitzerlandHotels nowadays should not have carpets in the rooms, especially not very old ones
Stayed in March 2024
Reviewed: February 23, 2024
Erin
United States of AmericaSmall room but perfect for what I needed - and the price!
Starbucks coffee in the building for breakfast! Very friendly staff. great location.
Stayed in February 2024
Reviewed: February 21, 2024
Frank
United KingdomI have been staying at this particular property for more than 10 years, twice a year. So approximately 20 times. The rooms are quite tired and outdated now and need a fundamental update and refresh.
Great location. Good value for money.
Stayed in February 2024
Reviewed: February 12, 2024
Kristin
United States of AmericaClose proximity to Penn Station/Madison Square Garden and Times Square. Staff was very friendly, hotel was clean and we felt safe there.
Stayed in February 2024
Reviewed: February 4, 2024
Thamara
AustraliaNothing much to say
Close to many attractions
Stayed in January 2024
Reviewed: January 31, 2024
Juman
New ZealandSmall room and old furniture
Location
Stayed in January 2024
Reviewed: January 29, 2024
Trista
SingaporeFurniture is a bit old. Front desk service is average.
Bright and clean rooms.
Stayed in January 2024
Reviewed: January 20, 2024
Kathryn
AustraliaNothing really
Great location to Penn Station and Madison Square Gardens and easy to walk to most locations (or a subway). Lots of food options available close by and good coffee and breakfast options to purchase downstairs. Rooms were a good size.
Stayed in January 2024
Reviewed: January 10, 2024
Christian
AustraliaExpected a little bit more comfort. What I mean is, the look and feel of the hotel wasn't as nice as I had expected for a 4 star hotel.
Room was spacious and clean.
Stayed in December 2023
Reviewed: January 7, 2024
Olga
IrelandReception staff could have been a bit more friendly, no issues whatsoever but most of the time they would ignore guests coming and going.
Excellent location for exploring NYC, minutes away from Times Square, metro and train stations. Daily room service, 24h reception and comfortable beds.
Stayed in January 2024
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