2 Sassafras Pier, Erie, PA 16507, United States of America
#5 of 44 hotels in Erie
Guests' ChoiceBased on 619 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.9
Staff
8.9
Value for money
7.8
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Madison
United States of AmericaN/a
So clean & beautiful view!!!
Stayed in April 2024
Reviewed: April 22, 2024
Melinda
United States of AmericaI did reservations online for a king bed room and when we checked in we were not told you over sold king bed room until i got to the room and i got two queen bed room and paid the exact same amount. I mean i should have been informed at check in and not when i got to my room and also when i called about it told me it would be cheaper but it wasn’t.
The restaurant had great food and service. The room was clean and roomy.
Stayed in April 2024
Reviewed: April 17, 2024
Stuart
United KingdomInfinity pool not open / working Breakfast not as good as expected, would have preferred a buffet , .
location great ..
Stayed in April 2024
Reviewed: April 13, 2024
Delatore
United States of AmericaThe location is superb. Beautiful lake view with walking areas, infinity pool and lots of great food both in the hotel and within walking distance.
Stayed in April 2024
Reviewed: April 9, 2024
Tiffany
United States of AmericaThe room was surface clean. On the balcony there an old beer can that had cigarettes in it. The sofa bed mattress needs to be replaced. It was very dirty and stained, so we just used the sofa as a bed instead. The bathroom was pretty clean, but the shower walls needed a better scrub. There was something that looked like blood on the wall. The room itself was good, the deadbolt on the door to the balcony was finicky, but nothing major. A one off I am sure, I prefer the Marriot brand of hotels.
First time staying at this hotel, and I will say this is one of the better hotels to stay at in the city. Check in staff was great. He was very friendly and courteous. The balcony was nice, it had two chairs and a small table. It would be a nice spot to have morning coffee or an evening glass of wine. The balcony faces the bay and is away from the road, so it was quiet. Used a rollaway bed and it was what you would expect. It was clean and my son found it comfortable.
Stayed in March 2024
Reviewed: April 4, 2024
Beth
United States of AmericaVery clean, modern vibe. Room smelled fresh.
Stayed in April 2024
Reviewed: April 1, 2024
Hayley
United States of AmericaThe elevators require key cards and it got super annoying, and I thought we booked a hotel with free breakfast, this hotel does not have free breakfast. That’s my fault though for not paying enough attention.
Beautiful property directly on Lake Erie
Stayed in March 2024
Reviewed: March 30, 2024
Stephanie
United States of AmericaBreakfast. Parking.
Fantastic view.
Stayed in March 2024
Reviewed: March 24, 2024
Megan
United States of AmericaThat there was no hot coffee after 10:30am lol that’s it the rest outweighed that though!
We planned a staycation for myself my partner and our three children. They were so accommodating and more than helpful. Anything we needed they didn’t hesitate to assist us with. I was beyond pleased and we will be coming back !
Stayed in March 2024
Reviewed: March 18, 2024
Linda
United States of AmericaTwo little things. The parking was more expensive than I thought it would be . . more than I pay for a day in downtown Pittsburgh. The side door when you bring in a luggage card did not have an automatic opener. Makes it a challenge when you are trying to get a full cart in and out of the door by yourself.
We got a bayview room and the view was incredible. The hotel is great with modern amenities and design. The staff did a very good job. It was also nice to have a breakfast place and a hotel bar for an evening drink.
Stayed in March 2024
Reviewed: February 15, 2024
George
United States of AmericaRoom 201 awesome layout and view
Stayed in February 2024
Reviewed: February 8, 2024
Anne
United States of AmericaThe extra charge for parking. The bed seemed a little old.
The location, the view, the staff were excellent, the bar and grill was very good and a great place to meet up with rest of group. The workout room was good.
Stayed in February 2024
Reviewed: February 3, 2024
Jack
United States of AmericaNothing
Beautiful inside and outside views of the lake.
Stayed in January 2024
Reviewed: January 20, 2024
Tonya
United States of AmericaThe hours of the coffee shop are too short
The view, staff, decor, gym, coffee shop
Stayed in January 2024
Reviewed: January 17, 2024
Geibel
United States of AmericaThe pull out sofa bed was not comfortable
The staff were very friendly, rooms were clean, loved that there were eating options in the hotel. The pool was great! And the access to the convention center was great.
Stayed in January 2024
Reviewed: December 30, 2023
Christin
United States of AmericaThey allow pets, and we genuinely had to listen to a dog bark off and on ALL night. We called the front desk around 6am and they said they would send someone up, but the dog continued to bark all morning. We were supposed to be celebrating our anniversary and ended up getting very little sleep. And not in a good way!
Beautiful hotel and location.
Stayed in December 2023
Reviewed: November 20, 2023
Mary
United States of AmericaYour 'queen' beds are actually 'full' beds and you shouldn't advertise them as queen. They were very crowded with just the two of us in it. Also, the blankets BARELY fit the bed. The pillows were extremely uncomfortable as well.
Beautiful view! Friendly service at the hotel and in the restaurant.
Stayed in November 2023
Reviewed: October 10, 2023
Robin
United States of AmericaI'm not sure I understand why my bill for 1 night was 190.00 more for 1 night vs the amount I signed up for. The room wasnt that good to pay and extra 190.00 on top of the 303.00 per night.
The room was very nice and the location of the hotel was great.
Stayed in October 2023
Reviewed: October 9, 2023
Shelli
United States of AmericaStaff was not clear regarding where pool was and how to get go it. Kinda confusing to get to. Did not give map out for property to find more efficiently
Great breakfast.
Stayed in September 2023
Reviewed: September 26, 2023
Mary
United States of AmericaWindows were so dirty. Honestly - filthy. The sink didn’t drain in our room.
Front desk staff was so very nice and helpful.
Stayed in September 2023
Reviewed: September 25, 2023
Sullivan
United States of AmericaI had no dislikes
Top notch
Stayed in September 2023
Reviewed: September 19, 2023
Natalia
USANothing
The swimming pool is awesome.
Stayed in September 2023
Reviewed: September 18, 2023
Anne
United States of AmericaLocation - environment - ease of navigation & parking
Stayed in September 2023
Reviewed: September 17, 2023
Dr
GermanyNothing
Everything
Stayed in September 2023
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