5865 Katella Avenue, Cypress, CA 90630, United States of America
#2 of 8 hotels in Cypress
Guests' ChoiceBased on 338 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
8.9
Value for money
8.0
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
David
United States of AmericaThere was construction going on that woke me up earlier than I had planned.
The location and room were great.
Stayed in April 2024
Reviewed: February 28, 2024
Heather
United States of AmericaThey’re redoing it at the moment, so it was a little bit crazy on the outside of the hotel as far as clutter but inside just fine
The staff and location
Stayed in February 2024
Reviewed: November 11, 2023
Kim
United States of AmericaThe carpet looked old and dirty
The bathroom was nice and clean
Stayed in November 2023
Reviewed: November 8, 2023
Kevin
United States of AmericaHotel was in process of renovating elevators, made it difficult to get up and down. There was a service elevator that was repurposed to help. It was ok, not great, but ok
Nice room, clean property. Great location.
Stayed in September 2023
Reviewed: November 6, 2023
Denise
United States of AmericaThe staff was extremely helpful and kind. I stayed in a King suite. My room was well appointed and very quiet. The restaurant was very good. No long waits for anything like you find in the larger Marriott hotels.
Stayed in November 2023
Reviewed: October 19, 2023
Brett
United States of AmericaSomething was going on with the bed. It felt like layers of plastic under the sheet that I haven’t experienced here before in previos stays - mattress protectors, maybe? It was very unpleasant.
Great location for my reason for being there. Lots of free parking, close to food options.
Stayed in October 2023
Reviewed: August 20, 2023
Brett
United States of AmericaI’ve stayed here many times in many different rooms; almost every time I’ve noticed a foul smell coming from the bathroom sink when running the water.
Convenient location, nice room, free parking.
Stayed in August 2023
Reviewed: August 20, 2023
Mary
United States of AmericaI have stayed at this Marriott several times and it has always been a good experience
Stayed in July 2023
Reviewed: July 31, 2023
Debrakh
United States of AmericaElevators didn't work properly and had to use employee Elevators
Clean, comfortable, great staff
Stayed in July 2023
Reviewed: July 29, 2023
Jazmine
United States of AmericaBathroom was dirty. Seemed like it wasn't cleaned properly.
Location to eateries
Stayed in July 2023
Reviewed: July 21, 2023
Claudia
United States of AmericaThe staff was great except for the manager. There was an issue with my reservation because I booked 2 rooms with my last name and the other one with my sister's last name (we do not have the same last name anymore). The front desk clerk was very friendly and was trying to find the 3rd room but he gave up and called the manager. She immediately came with an attitude of "it shows 2 rooms so you only get 2 rooms." The rooms were already paid so we insisted there were 3 rooms under my reservation. She was able to find it but didn't apologize she just handed the ball back to the front desk guy and left.
Great room, super clean, love the amenities. My rooms were next to each other as we had requested and we truly appreciated that. Free bottled water at the front desk.
Stayed in April 2023
Reviewed: July 8, 2023
Sandra
United States of AmericaNA
Good location. Nice, clean and comfortable room.
Stayed in April 2023
Reviewed: June 14, 2023
Lana
United States of AmericaAir conditioner was too loud
Stayed in June 2023
Reviewed: June 13, 2023
Hector
United States of AmericaNA
The upgrades are very nice
Stayed in June 2023
Reviewed: June 12, 2023
Julie
United States of AmericaOnly 1 elevator working. Waiting was frustrating.
Great location and the staff was very kind and helpful.
Stayed in April 2023
Reviewed: February 23, 2023
Janae
United States of AmericaThere is no hot tub or free breakfast. Con
Stayed in February 2023
Reviewed: January 14, 2023
Felicia
United States of AmericaNothing
We really like staying here. It's always clean, the rooms are spacious and beds are comfortable. I like that there's a little bar downstairs a gym and a laundry room. It's close to El Torito and other little restaurants.
Stayed in December 2022
Reviewed: December 21, 2022
Jacob
United Arab Emirateslocation
Stayed in December 2022
Reviewed: November 30, 2022
Santiaga
United States of Americain the threshold of the bathroom, they changed the tile it was slippery. I fell bumped my head and foot. they came looked and gentleman stated it needed cleaning. They took pictures, & we’re not able to change at that time. housekeeping cleaned it .
I enjoyed the location. the staff was excellent.
Stayed in November 2022
Reviewed: October 17, 2022
Felicia
United States of AmericaEverything is cleaned room was comfortable beds are comfy
Stayed in October 2022
Reviewed: October 11, 2022
Jesse
United States of Americafriendly staff
location was great to our destination
Stayed in October 2022
Reviewed: September 20, 2022
Dale
United States of AmericaThe facility seemed very dated and run down. I could not tell if they were in the process of renovating it, or just coping with maintenance issues. The lobbey was especially uninviting/dated. In fairness, I had just stayed at a 5-star resort for the five days prior to this!
The location was close to where I had business to conduct.
Stayed in September 2022
Reviewed: September 6, 2022
Lil-irene
United States of AmericaWater has a smell and not strong. The toilet don’t flush too
Location is close to everything
Stayed in September 2022
Reviewed: July 31, 2022
Lubna
Canadathe sofa bed was uncomfortable
the staff were great, the room was spacious
Stayed in July 2022
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