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  5. Reviews of La Concha Key West

Reviews of La Concha Key West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

430 Duval Street, Downtown Key West, Key West, FL 33040, United States of America

#44 of 51 hotels in Key West

Guests' Choice

Review Score

Based on 536 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    9.4

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    6.6

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2024

    8.0
    Perfect for our get away.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Construction but that is going to make it even better.

    Location, breakfast pool

    Stayed in March 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Table and chair in room Too much renovation - false fire alarm in early morning No pool

    Great staff- nice lobby

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I think you should let guests know there is construction going on. Other than that it was a lovely (albeit quick) stay.

    Loved the location and the style of the hotel. Our son is stationed in Key West and we very likely will stay at La Concha again.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    Great location, but initial reception was very lacking - will look elsewhere next time.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was under renovation and there was no mention of this on the website. If you were an early riser it really didn’t affect you as much, but the hammering began around 9 a.m. and was very disruptive. Arrived around 6 pm to check in and the initial impression of the staff was they didn’t want to help you. There reception desk is divided and the first line we got into the receptionist keep sending everyone to the other side when there was only 1 group of people in line. And the manner they spoke to everyone was disrespectful. Really began questioning how my stay was going to be.

    Location

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    GROSSLY OVERCHARGED!!!!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 7 nights

    I booked the hotel through www.booking.com and one price, (I have the records to PROVE this), and La Concho overcharged m from the agreed price by almost $1,900. Being a senior citizen this is definitely elder abuse. I've been trying to get this straightened out now for over 6 weeks! And no help from La Concha or the management at La Concha yet. Fact is they said it was the correct price, and again I sent La Concha PROOF of the agreed price for the hotel.

    Great location, clean room and nice statt

    Stayed in January 2024

  • Reviewed: February 2, 2024

    7.0
    It was OK. Too expensive for room size.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Hotel is under renovation creating some inconveniences. Rooms are SMALL.

    Location.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    7.0
    Next time I would ask for a room which didn’t face Duval Street.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    There was some construction going on in the lobby and upper floor. But this was minor.

    The location was right on Duval Street. This was convenient but also meant street noise/music until midnight or beyond.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    not cheap but not too expensive for everything you get.

    the location and the parking were excellent .The room was updated and clean and the staff was helpful and friendly.

    Stayed in December 2023

  • Reviewed: January 8, 2024

    8.0
    Overall a great experience! The hotel manager was AWESOME!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    The food was not that good. I also would have liked to have had the pool staff start earlier on nice days and the hotel bar to stay open later.

    The food was not that good though we were pleased to know the hotel is currently undergoing major renovations that we were told would be completed in April Staff was GREAT!!!

    Stayed in January 2024

  • Reviewed: January 5, 2024

    7.0
    Had a fun stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    All was fine

    Location

    Stayed in January 2024

  • Reviewed: December 12, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Leisure
    • Stayed 6 nights
    • Submitted from a mobile device

    Under renovation so some areas not open

    Great location

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Lots of construction going on it was a little difficult to get around at times

    I enjoyed the nice warm clean pool

    Stayed in November 2023

  • Reviewed: December 5, 2023

    6.0
    We wouldn't have picked this hotel if we would've know about the renovations!
    • Leisure trip
    • Couple
    • King Leisure
    • Stayed 4 nights

    There was a ton of renovations going on, coffee shop was closed, and when we went to the 4pm Mojito tasting the bartender told use we were too late and missed it, got to the bar at 4:03 p.m.

    The staff was great.

    Stayed in November 2023

  • Reviewed: November 23, 2023

    7.0
    We had a wonderful trip to Key West and our room was great, but our overall hotel experience wasn’t our best.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Disorganized and uninformed staff that weren’t particularly motivated to help. Construction made it less comfortable.

    Location and room

    Stayed in November 2023

  • Reviewed: October 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Renovations were going on so the directions to get to the pool were a little unclear and there was some noise during the day.

    Location was perfect. Hotel is very nice. Rooms are small but nice and comfortable.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    A lot of construction going on that we didn’t know about.

    Location was perfect

    Stayed in October 2023

  • Reviewed: September 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    My room had bugs.

    Old style, a lot history

    Stayed in September 2023

  • Reviewed: September 10, 2023

    8.0
    Nice hotel, Great location!
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night

    The rooms are old as can be! Super old furnisher in the rooms. I also had to walk quite a bit to get to my room, including a small set of stairs which was not fun with luggage. I didn't like not have ice machines near the room nor an ice bucket. I had to go to the lobby to get ice in a bag, which started melting shortly after I returned to the room.

    The hotel is really nice, the staff was great and the location was even better than I expected. The check-in process was easy and fast, which was nice. Parking was easily accessible and too far a walk.

    Stayed in August 2023

  • Reviewed: September 8, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t know it was under reconstruction

    Location

    Stayed in September 2023

  • Reviewed: September 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Leisure
    • Stayed 4 nights
    • Submitted from a mobile device

    Heavily under construction

    Stayed in August 2023

  • Reviewed: August 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Junior King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff

    Location

    Stayed in August 2023

  • Reviewed: August 20, 2023

    7.0
    Great location
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Some elements of the hotel a little tired and needed a makeover. The room itself was good. Good pool.

    Great location.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    6.0
    All in all you can’t beat the location
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was overpriced. Beds are very uncomfortable.

    Location is great. Staff is very helpful and friendly

    Stayed in August 2023

  • Reviewed: August 6, 2023

    8.0
    We enjoyed our stay and will most likely return again in the future.
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel was undergoing renovation so at times loud construction noises were heard Breakfast buffet was good but pricey. With construction the wine bar, and restaurant that were advertised as available were not open.

    Location was central to all the restaurants and historical locations we wanted to visit. The hotel history in itself was remarkable. Monroe at the front desk was awesome, always smiling and always helpful.

    Stayed in August 2023

Showing 1 - 25

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