660 North State Street, River North, Chicago, IL 60654, United States of America
#62 of 182 hotels in Chicago
Guests' ChoiceBased on 2814 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.4
Staff
8.9
Value for money
8.3
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Val
United States of AmericaViews are nice, security is great.
Stayed in May 2024
Reviewed: April 30, 2024
Jennifer
United States of AmericaThe AC system & especially AC filters in the rooms need to be better maintained. It hot during our stay so we were running the AC and it smelled very moldy and caused severe allergies & sinus issues when in the room with it running. AC was pumping in the lobby and restaurant but smelled clean and didn’t cause any issues so we quickly realized it was isolated to the room.
Modern building with a good view, comfy bed, and spacious shower. Staff were very friendly. Location was great! We loved the river north area.
Stayed in April 2024
Reviewed: April 25, 2024
Charles
United States of AmericaWe wanted either floor to ceiling window with a view of the lake or a balcony and because your hotel offered a balcony we chose your hotel. Our suit came with two and to our dismay they were sealed shut and could not be accessed
We loved the location, the convenience of the restaurant downstairs as well as the hotel ambiance. The show we had in our room was AAAAmazingly nice!! Très magnifique
Stayed in April 2024
Reviewed: April 24, 2024
Edyta
United States of AmericaI was disappointed to see the hotel especially the room to look so different and old in a one year spent. The shower was leaking water. The furniture was old and look old, with sketches on sides. This room had a standing shelf that was broke and very hard to use. But the surrounding was obviously visible.
The hotel is in a great location and we stayed there last year. The hotel area was nice including the restaurant. The room was cleaned during our stay with fresh towels. The bed was comfortable. We enjoy our stay.
Stayed in April 2024
Reviewed: April 23, 2024
Serra
GermanyThe curtain between the bathroom and the room. I think a proper wall between the bathroom and bedroom would give people more privacy. It was uncomfortable. It'd also be good to have complimentary water in the room. Also the sound in the elevator - the beeping at each floor - was very annoying.
Excellent room with large floor to ceiling windows, huge and comfortable bed. Overall very clean. The location was amazing. We walked to and from the hotel.
Stayed in April 2024
Reviewed: April 22, 2024
Danica
United States of AmericaThis hotel was in a perfect spot! So close to so many restaurants, shopping, and just a 5 min walk to public transportation. The staff were all so helpful and even gave us an upgraded room for our anniversary.
Stayed in April 2024
Reviewed: April 22, 2024
Y
United States of AmericaNot able to open windows or the balcony for fresh air
The quietness
Stayed in April 2024
Reviewed: April 22, 2024
Carlicia
United States of AmericaStaff did good
We weren’t offered breakfast.
Stayed in April 2024
Reviewed: April 17, 2024
Augusto
BrazilThe lights and the structure of the bedroom aren’t functional. Little space to put the luggage. The bathroom’s door doesn’t close properly.
The location and the staff.
Stayed in April 2024
Reviewed: April 16, 2024
Peter
Canadanice room, nice location
Stayed in April 2024
Reviewed: April 16, 2024
Marchelle
United States of AmericaDidn’t have a microwave
The views
Stayed in April 2024
Reviewed: April 2, 2024
Sharon
United States of AmericaThe women’s bathroom was always locked by the gym. So when I was working out I would have to go all the way back to the room if I needed a restroom.
Clean spacious rooms
Stayed in March 2024
Reviewed: April 2, 2024
Richard
NetherlandsStaff
Location
Stayed in March 2024
Reviewed: April 1, 2024
Bfletch89
CanadaWhile the room itself was a nice size, it felt a bit old. Some of the flooring had chips in it and generally looked a bit worse for wear. As a solo female traveler, I would have liked there to have been a secondary lock I could have engaged on the door.
The room itself was nice and spacious. The bed was comfortable and the washroom was a nice size. The front desk staff were personable, and while I didn't need any additional help from them they seemed very capable of addressing any of my questions.
Stayed in March 2024
Reviewed: March 25, 2024
Daniel
AustraliaLocation was great. Hotel was very clean. Staff were great and food was quite good downstairs.
Stayed in March 2024
Reviewed: March 19, 2024
Yu
United States of AmericaThe exhaust fan in the bathroom is a little bit noisy.
The location and the view. The view is wonderful.
Stayed in March 2024
Reviewed: March 19, 2024
Karina
United States of Americaroom, location, view, staff - all great!!
Stayed in March 2024
Reviewed: March 15, 2024
Denisse
United States of AmericaIt was way to noisy at night time
I like that it was walking distance to restaurants and shopping stores
Stayed in March 2024
Reviewed: March 13, 2024
Tabitha
United States of AmericaNo smoking area that was comfortable
Bar
Stayed in March 2024
Reviewed: March 4, 2024
Nateasa
United States of AmericaJust a few small things the shower didn't have a door on it so it was very hard not getting water everywhere. And I didn't like the fact that you couldn't use a debit card without a chip it was good enough to pay for my room online and everything else like the spa and the restaurant but not to put the deposit on. 😞I almost wouldn't have been able to stay there if I hadn't had a credit card. This would have ruined my Boyfriend's Birthday surprise I would have lost my money for the spa I had scheduled on his Birthday the next morning and the Bulls Game not to mention the hotel would have kept my money I had already paid for the room.
I appreciate the location it was close to the United Center. It felt very safe and comfortable. The Spa is always relaxing such a great place.
Stayed in February 2024
Reviewed: March 1, 2024
Tuanna
United States of AmericaMy room wasn’t prepared before I got there
Luv the ambient of the lobby & cocktail experience
Stayed in February 2024
Reviewed: February 29, 2024
Mary
United States of AmericaThe smell of pot in the corridors.
Stayed in February 2024
Reviewed: February 26, 2024
Gregory
United KingdomHeating system and fridge were loud had to turn both off
Great Location, good size room, excellent breakfast
Stayed in January 2024
Reviewed: February 26, 2024
Arielle
United States of AmericaThe elevators were loud. Kind of unsettling
The property was clean and close to everything.
Stayed in February 2024
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