10 Flint Road, Amherst, NY 14226, United States of America
#12 of 19 hotels in Amherst
Guests' ChoiceBased on 150 hotel reviews
7.3Cleanliness
7.7
Comfort
7.7
Location
8.5
Facilities
7.5
Staff
8.4
Value for money
6.9
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Wagner
United States of AmericaWe had water run in from outside and make a big puddle on the floor. Maintenance did come in and clean it up and left with a warped floor. With the weather this weekend we were afraid of more rain coming in. Luckily there wasn't. But with the mold we should have been moved to another room. And it would have been nice to have a refrigerator and/or microwave
Easy entrance and exit to main highway.
Stayed in April 2024
Reviewed: October 19, 2023
Niels
NetherlandsWe had a room near the elevators which were quite noisy Ventilation downstairs was not very good, you could smell the kitchen
Friendly staff Rooms were basic but okay
Stayed in October 2023
Reviewed: October 14, 2023
Coulson
BotswanaI have not received my deposit i paid at the hotel and the hotel is not providing any help to facilitate the money they took from me as deposit
Stayed in September 2023
Reviewed: September 5, 2023
Dushyant
IndiaDusty furniture and unclean floor
Location
Stayed in September 2023
Reviewed: August 28, 2023
Kirsten
United States of AmericaOur pillows were absolutely awful! We asked for room service and instead of leaving our towels hanging on the hooks where we left them or giving us fresh towels, they instead folded our wet towels and placed them under the sink. So when we went to use them they were still wet! We also would have liked complimentary breakfast.
I didn’t like that breakfast wasn’t included. We went elsewhere to eat.
Stayed in August 2023
Reviewed: July 17, 2023
Jane
United States of AmericaRoom floors were very slippery
Bed was comfy
Stayed in July 2023
Reviewed: June 13, 2023
Tracy
United States of Americacleaning of the rooms, went to the front desk to address my concerns and nothing was done
Stayed in June 2023
Reviewed: June 9, 2023
Melissa
CanadaUnfortunately, the walls are paper thin and two of our neighbours were highly disrespectful With screaming children and one with a barking dog . We were looking forward to a relaxing getaway from the kids and listening to the noise was very unpleasant and frustrating. Didn’t make for a good nights sleep. The staff corrected the problem as quickly as they were able to but the damage was done and we tossed and turned all night .
The staff were top notch very friendly, patient and accommodating. We loved the food available in the hotel very convenient. Everything was clean and fresh for a very comfortable stay
Stayed in June 2023
Reviewed: June 3, 2023
William
United States of AmericaPaid for breakfast, but was excellent. Great servers and hotel staff. We always stay here.
Stayed in April 2023
Reviewed: March 27, 2023
Bonnie
CanadaThe tv had static lines through it. Some stains on the desk chair and the radiator cover fell off.
The bed and bedding was super comfortable. Slept amazing.
Stayed in March 2023
Reviewed: January 2, 2023
Amanda
United States of AmericaRoom was really small for 4 of us. Bathroom was extremely small. Only 2 towels in room
The location was perfect for us. Staff was excellent. Room was clean
Stayed in January 2023
Reviewed: August 27, 2022
Jane
United States of Americatoo expensive, room (bathroom in particular) needs a redo
I didn’t like any one thing in particular
Stayed in August 2022
Reviewed: August 27, 2022
Marie
United States of AmericaNo Complimentary coffee, tea water in lobby. Must be purchased
Toilets need be replaced. Flushing toilet caused water to continually run / noisy toilet
Stayed in August 2022
Reviewed: May 28, 2022
Laura
United States of AmericaWhen we entered room toilet was running. Hair on side of toilet. Room did not seem that clean. No services- staff did not come into room to clean or make beds. Furniture in room all chipped. Handset on phones did not work- no batteries for them.
Breakfast was excellent. Front desk staff was helpful and friendly. Very close to the college.
Stayed in May 2022
Reviewed: May 24, 2022
Frankie
United States of AmericaNeed more towel racks in bathroom. A rug on the floor would be nice too
Stayed in May 2022
Reviewed: May 4, 2022
Helen
Canadano microwave
great location
Stayed in May 2022
Reviewed: April 5, 2022
Shawn
United States of AmericaCleaner room
Stayed in April 2022
Reviewed: February 3, 2022
Hanh
United States of AmericaMaintenance came knocking on our door about the toliet. We were asleep, he had the wrong room. Next time, you may want to be precise on which room needs service. Not everyone is on the same schedule.
Stayed in January 2022
Reviewed: January 15, 2022
Cynthia
United States of AmericaMy sister had to request another room, because the one she was in was not clean. There was quite a lot of dust in her original room.
Stayed in December 2021
Reviewed: November 28, 2021
Una
Sloveniagood breakfast, cooked on site. pool with jacuzi warm cookie at arrival
Stayed in October 2021
Reviewed: October 18, 2021
Michael
United States of AmericaBreakfast could have been something to eat that would fill you up instead of what it was. I didn't even eat breakfast and I paid for it in my room charge
What breakfast? I paid for a breakfast and there was no breakfast. Not what I call a breakfast anyway. I didn't want fruit or yogurt for breakfast I wanted eggs, pancakes or waffles. The pool and hot tub were nice as well as the fitness area
Stayed in October 2021
Reviewed: September 19, 2021
Judith
United States of AmericaRooms need updating as well as flooring, showers
Beds are comfortable
Stayed in September 2021
Reviewed: August 26, 2021
Dee
United States of AmericaA problem with the toilet bowl Did not flush but otherwise ok
Stayed in August 2021
Reviewed: August 11, 2021
Anderson
United States of AmericaNo comments. a good hotel.
Great hotel and great staff. on my list to stay again when in the area.
Stayed in June 2021
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