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  5. Reviews of Super 8 by Wyndham Durham/University Area NC

Reviews of Super 8 by Wyndham Durham/University Area NC This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2337 Guess Road, Durham, NC 27705, United States of America

#70 of 71 hotels in Durham

Guests' Choice

Review Score

Based on 78 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.6

  • Location

    6.9

  • Facilities

    5.1

  • Staff

    7.7

  • Value for money

    6.0

  • Free WiFi

    5.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 20, 2024

    5.0
    It was a decent room for the price but definitely not coming back
    • Leisure trip
    • Family with young children
    • King Room - Disability Access - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Loud area, loud employees smoking and chatting outside the utility room next to my door in the middle of the night, I was in #102. The light in the bathroom takes a while to light on after turning the switch.

    We were transfered to another room when there was water leak from the ceiling. Room above our room had flooded. Friendly and helpful employee were polite and explained what happened, gave us the keycard right away to move to another room.

    Stayed in March 2024

  • Reviewed: June 27, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was defective

    The staff was pleasant

    Stayed in June 2023

  • Reviewed: February 1, 2023

    4.0
    I have stayed in better hotels!
    • Leisure trip
    • Solo traveler
    • King Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The spread had a bunch of little cigarette holes in it! The door frame at the bottom had tape on it and looked like gum was sticking to the door!

    It was in a good area.

    Stayed in January 2023

  • Reviewed: September 22, 2022

    4.0
    Needs to UPGRADE the Entire Motel.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Definately needs to be upgraded, extremely dirty, sheets and pillows has stains. carpet was sticky. rooms smelled like smoke though we asked for non smoking rooms. bathrooms were not well maintained. For the price we paid not worth staying at this location.

    location is all that i liked.

    Stayed in September 2022

  • Reviewed: September 3, 2022

    5.0
    room 108 had roaches so I’m looking for some type of discount
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    room 108 had roaches in it I never had any problems in any of my stays but room 108 had roaches I normally stay in king rooms this first time I stayed in a double room but I’m looking for some kind of a discount

    the area

    Stayed in September 2022

  • Reviewed: July 16, 2021

    4.0
    Disappointing
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Disability Access - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    it would have been nice to have simple accommodations like ice and clean towels.

    Stayed in July 2021

  • Reviewed: June 8, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn't like the location will never stay there agaon and bath room tub had hair on well house keeping didnt do food job and room Didn't smell good at all and hall way near our room smelt like weed

    Stayed in March 2021

  • Reviewed: April 19, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was clean and comfortable and the employees were friendly and helpful.

    Stayed in March 2024

  • Reviewed: April 14, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It had cockroaches in the bathroom

    Coffee

    Stayed in April 2024

  • Reviewed: December 13, 2023

    1.0
    Do not stay at this hotel
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had to go find an atm at a sketchy gas station because they wouldnt accept a debit or credit card. Then instead of allowing us to go inside to get checked in, I had to stand outside at a window in the cold to get checked in at 1 am. The next morning our shower also would not turn on. Worst hotel I have ever booked.

    The bed was comfortable is the only good thing about this hotel.

    Stayed in December 2023

  • Reviewed: November 17, 2023

    7.0
    Good
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 14 nights
    • Submitted from a mobile device

    Location Location Location

    Stayed in November 2023

  • Reviewed: October 18, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    It was great

    Stayed in October 2023

  • Reviewed: October 8, 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Their was no shower head. I ended up having to use a cup to clean myself up.

    The beds were comfortable.

    Stayed in September 2023

  • Reviewed: August 16, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty Smelled bad

    Stayed in August 2023

  • Reviewed: July 30, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 12 nights
    • Submitted from a mobile device

    Internet was poor

    Stayed in July 2023

  • Reviewed: July 29, 2023

    1.0
    i wasvery dissopointed idid not stay there.thats how bad it was.
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights

    the whole place could have been better.the hotel needs to be remudle.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Need to be upgraded

    The staff

    Stayed in June 2023

  • Reviewed: June 23, 2023

    8.0
    Very Good
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled but that's what you get for that price

    The staff was sweet

    Stayed in June 2023

  • Reviewed: June 10, 2023

    1.0
    Dead woman in room 204 all day 6/8/23 the smell of rotten body .
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a dead body in the room above me all day till the corner came . A woman overdose. It's stunk so bad when they took her out you could smell it in you room . I got so sick from the smell I threw up till I past out n woke up that night . Hole over tub n shower where the ceiling is caving in . Door had a very very hard time shutting and opening the door. I mean it could barely open . If it was a fire it would be a death trap . The property was not what motel 8 stands for . People had cats in their window that where employees staying on property. All the lights in breeze way did not work at night . Pitch black. Drug dealer staff are on crack . They let this place go in a few years time . They rented out rooms on both sides of the room the dead body was in and carried on like they are use to it . They told no one it was a dead body in the room . We found out by smelling the body and coming out as it was being removed.

    Bed wasn't hard.

    Stayed in June 2023

  • Reviewed: June 3, 2023

    1.0
    bed bugs and roaches you have been warned
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    so the moment I pulled in I new it was going to be a struggle room but it was for one night and I was tired… well about 2 hours in the creepy crawlers aka roaches broke out like the Feds but again I was prepared hence why I never brought my things inside but what took the cake was when I woke up at 4am cause my face was itching and swollen.. yup bed bugs at this point it’s three am and I have my kids with me luckily they only got me and I got them out the beds in time shortly after I frantically woke them they started to spot them on their beds.. needless to say I had to sleep in my car so I would say spend the extra 10-20 and go somewhere else face still swollen and itching as I write this hours later smh

    I got to sit down for two hours I was exhausted

    Stayed in June 2023

  • Reviewed: October 24, 2022

    1.0
    Most awful place in the world to stay at.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The manager was sitting in a chair outside smoking a cigarette when we arrived and she gave us a room on the second floor after seeing my husband was using oxygen tanks instead of giving us 1 of the 3 vacant rooms on the first floor.

    The only good thing about the super 8 was how close to the Duke clinic it was.

    Stayed in October 2022

  • Reviewed: October 20, 2022

    8.0
    Very Good
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    I wish there were LESS bugs...???😞

    The staff are kind and helpful.

    Stayed in October 2022

  • Reviewed: September 28, 2022

    1.0
    We left and didn’t stay, that’s how bad it was.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Door keys didn’t work, lots of people right outside their room smoking pot, very rundown.

    Nothing

    Stayed in September 2022

  • Reviewed: September 23, 2022

    3.0
    The worst room I have ever stayed in
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Right away we couldn’t get in until we swiped our key card about 20 times, and then we had to jiggle the door to get the lock to turn on the inside. The “non-smoking” room smelled of smoke hidden by heavy-duty cleaner, and during the night cigarette and pot smoke from outside came in through the air conditioner. The bed cover had cigarette burn holes, and there was only a sheet with no blanket. The floor was sticky. The wi-fi didn’t connect, and I had a business meeting and had to tether my laptop to my phone. The toilet flapper stuck and I had to take the lid off the tank and free it every time I flushed. The light above the sink was bare bulbs that didn’t come in unless I tapped them. The sockets were falling out of the wall so plugging in our phones was difficult and dangerous. We could not shower because the water came out of the tub but would not go up to the shower head. If we could have showered, there were only two small hand towels, no body towels to dry with. There was one switch for the bathroom light and vent combined, and the vent was so loud I couldn’t turn it on to use the toilet in the middle of the night for fear of waking my husband. We would have complained to the front desk, but there was no phone in the room (when we checked in they told us we had the last room anyway, so they couldn’t have moved us). All together this is possibly the worst room I have ever stayed in.

    The staff was very friendly.

    Stayed in September 2022

Showing 1 - 25

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