Our room was a little tight for all of us. The bathroom was not super clean… not sure how much of that is from the age of the Hotel though. But there was definitely hair left in the drain from the people before us.

The amenities are really great here! Our family loved all our time at the pool and playing in the game room for a little spring break weekend.

Stayed in March 2024

We did not use any of the facilities other than the sitting area at the entrance to the hotel. The rooms were comfortable and appropriate. Although we did not eat breakfast, it appeared sufficient. The only real complaint is that none of the ice machines worked, which required us to visit the front desk to get ice.

Stayed in March 2024

I didn’t like the fact I was charged an additional $15 fee for each night for the amenities. They give you a so called complimentary s’mores kit. Yet they charge you for it. I would’ve rather had all of the fees included in my total price when I booked not to receive an unexpected amount that I had to pay for after I had already paid for my room. The breakfast was not worth $17.49 a person thankfully it was included in my room but they tried to have people pay that amount and the food was basic.

What we liked about the property were the amenities. The pool, game room and fire pits were fun for our family.

Stayed in March 2024

We were disappointed that the complimentary breakfast we were told was included when we booked under the Ridgeline hotel had actually become a $17 pp buffet under the holiday inn.

Everything was fine. The staff was lovely.

Stayed in March 2024

The lighting in the room was not good at all. Hard to read and put on makeup! Also it’s a very small gym and a lot of the equipment was not working.

Good location, nice decor and very friendly staff. Also liked the indoor pool and hot tub.

Stayed in December 2023

The elevator had signs that said it was broken, but we used it anyhow, so maybe it wasn’t broken?

The staff was excellent and friendly.

Stayed in January 2024

$20 daily charge for breakfast.

Pool and hot tub

Stayed in January 2024

Food was not very good

Location, size. Fire pits and also gave us goodie. Pool and hot tub.

Stayed in November 2023

Staff was not very helpful. Especially female staff. Wouldn’t answer questions about the area. Asked to speak to manager twice but she never complied.

Location

Stayed in October 2023

Beds a little hard

Location Was awesome easy walking distance to downtown and anything we wanted to see

Stayed in October 2023

The hidden amenity fee of $20 presented to me at check-in.

Our room was comfortable. Staff at check-in helpful and patient. The breakfast was very good. A wide variety to choose from.

Stayed in October 2023

Bikes didn’t have working brakes so we weren’t able to use them.

Loved the fire pits and complimentary taffy! Breakfast was better than expected.

Stayed in October 2023

The interior design was somewhat dated BUT that was the ONLY negative. We look forward to visiting again next year.

The breakfast. The Starbucks coffee machine in lobby. Comfortable beds. Great location. Knowledgeable, friendly staff. Clean facility.

Stayed in September 2023

Room was much smaller than expected - no usable table or desk (the tv was set up on it). Room furnishings and bath fixtures seemed dated. bathroom is tiny.

Good location, friendly staff.. the Starbucks coffee and tea station in lobby was a nice feature - and s’mores around the fire pits in courtyard was fun.

Stayed in August 2023

Location was good. The outside fire pits were great, along with the S'Mores package.

Stayed in August 2023

Not within walking distance of downtown.

The amenities, had game area, indoor pool, fire pits.

Stayed in August 2023

Long way to get luggage to the elevator

Convenient location

Stayed in July 2023

The booking was very misleading! Paid extra to have elevator access to room and still had to climb twelve steps . When moving luggage you had to push the cart up a long ramp.

Location and amenities

Stayed in July 2023

Price high

Service, location, food, staff

Stayed in July 2023

The room was pretty small. Also, having our room open up/Being next to the pool was a negative. There was a very strong chlorine smell and humidity spilled into our room because our door "balcony" opened up pool, which also meant we had no natural light or outside view making the room very dark and felt a little depressing at times.

The location was perfect, close to downtown and rocky mountain national Park. Loved the fire pit and the fact that they give you a snore kit for the kids (comes with 4 marshmallows, a Hershey bar and 4 graham crackers). The restaurant on site was pretty good.

Stayed in June 2023

Breakfast was good but comparable to lower budget hotels. Would’ve liked more options.

Staff was friendly. Lots of activities to do at the hotel: s’mores, pool, hot tub. The complimentary taffy, seltzer, and coffee were also appreciated!

Stayed in May 2023

Breakfast was a let down given that we are vegetarian

Room, amenities, location

Stayed in May 2023

As all the reviews mentioned before the breakfast is limited. There was oatmeal, 2 types of cereal, biscuits and gravy and some hard boiled eggs.

The pool was great and also loved the smores kit, it was a nice touch

Stayed in April 2023

Could’ve had more options for complimentary breakfast.

Stayed in April 2023