The bed

The bed was not comfortable. I woke up with a sore back.

Stayed in March 2024

We didn't know that maid service had to be requested in advance. When we reserved service, they couldn't find it on their list. We did get the room cleaned. The major problem we had was the shower. The first morning there, I slipped and fell getting into the shower, I was pretty banged up. I reported it to the manager iat the front desk and had an incident report written up. I never did hear back from the insurance company. They put guests in great risk when they don't have non-splip grips on the bottom of the tub or a tub mat. All the manager said to me was that they were not required. They checked the tub themselves. They did offer to take me to the hospital.

The location was fine. Room, beds, towels were clean.

Stayed in April 2023

nothing

breakfast

Stayed in December 2022

old

location

Stayed in October 2022

The staff, the parking, cleanliness, and the breakfast variety.

Stayed in October 2022

The bathroom door didn’t stay shut so it couldn’t lock. The pillows were not good at all

Didn’t have breakfast but the value was good

Stayed in April 2022

The breakfast items were plain. I understand that the selections may be standardized across all of the properties. The television did not work either.

Compared to other hotels in the area, this property was very affordable. It was very easy to get on and off the highway. The staff was friendly, which I always appreciate.

Stayed in March 2022

Everything was just great

The staff was excellent!!

Stayed in March 2022

The free breakfast. Um.......

Great hotel for the price. Comfy bed. The best part was the staff. Everyone was super nice and went beyond to make sure our entire party was happy and enjoying their stay.

Stayed in January 2022

Breakfast Could've Been Better

Very Clean

Stayed in November 2021

Not enough restaurants nearby.

Stayed in August 2021

The room wasn't as clean as I would especially with covid, the hallway smelled like cigarette smoke.

Amazing staff extremely nice.

Stayed in August 2021

Workout facility not complete

Great stay!

Stayed in May 2021

No microwave, and wifi was out most of my last night there.

Very clean. Friendly staff

Stayed in May 2021

It was right next to a nosy highway and the windows were cheap single pane. The toilet ran all night and several lights/lightbulbs were not working.

Stayed in April 2024

N/A

John was awesome to work with at the front desk at check -in!!!!!

Stayed in January 2024

Paying double, booking.com charged me as well as the hotel.

Stayed in December 2023

After a long international flight and arriving after 11pm was asked by receptionist for photo ID gave my passport was then told that it was not suitable!! Though the passport allowed me to the US was not classed as ID for hotel the receptionist had to phone manager who then asked for other form of ID as I stated to both the request was photo ID and in my experience a passport would be sufficient ...... apparently not for Fairfield Was eventually after midnight got key to a room entered the room and switched on the lights (or so I thought) the room was so dark as the light only gave access to a small space had to walk into the room and switch on 5 lamps to get some light ... Upon getting into bed I understood why the lighting was so poor as I saw a pool of blood on the carpet which they had tried to clean and were very unsuccessful, in addition there was a 2 inch gap between my floor and the door!! I requested for a cleaning service which was not done in the 5 days I stayed at the hotel in all it was dirty with unfriendly staff who were not concern with the guest welfare DO NOT STAY HERE!!

Stayed in October 2023

Room was disgusting. Changed rooms 3 times.

Location.

Stayed in September 2023

Traffic noise was louder than to be expected and the male working the front desk was not very friendly. When I let him know that we had taken the last of one of the breakfast items, he appeared to be bothered that I interrupted him eating while at the check-in desk. Another parent had left some technology equipment in the breakfast area and when he inquired about them, the gentlemen did pass along the information to the manager but again was not very receptive.

Stayed in July 2023

On the first night we did find a roach. We caught it and flushed it down. We told the overnight worker. He moved us to another room then the next day we found another in the bathroom. We didn't report the second one because we weren't fond of the idea of switching rooms again. After the second one we didn't encounter another.

The bed and ac were very comfortable.

Stayed in May 2023

It was a great emergency stay

The breakfast was really well done. The potatoes were crispy but not over seasoned like most hotels. I liked the salsa too.

Stayed in November 2022

Very clean staff very friendly

Stayed in March 2022

Room smelled

Stayed in January 2022