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  5. Reviews of Fairfield Inn Kansas City Downtown/Union Hill

Reviews of Fairfield Inn Kansas City Downtown/Union Hill This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3001 Main Street , Kansas City, MO 64108, United States of America

#37 of 114 hotels in Kansas City

Guests' Choice

Review Score

Based on 465 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 19, 2024

    9.0
    Room rate to quality ratio was much higher than any other more expensive hotel in the area.
    • Leisure trip
    • Solo traveler
    • King Room with 1 King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    In order to sign on to the WiFi, you had to sign up for the Marriott Bonvoy members program. That felt forced. Not currently living in the USA, I need the WiFi to communicate home to my family while away. I had no choice.

    Big room. Mush bigger than expected. Great location. Danielle the night front desk was so helpful.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    • Leisure trip
    • Solo traveler
    • King Room with 1 King Bed
    • Stayed 1 night

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: March 21, 2024

    9.0
    I'll be back
    • Leisure trip
    • Couple
    • King Room with 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Wish the pool would have been heated

    Best breakfast at a hotel in yrs

    Stayed in February 2024

  • Reviewed: March 6, 2024

    7.0
    Very comfortable
    • Leisure trip
    • Couple
    • King Room with 1 King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Quiet and clean

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Fun in Kansas city!!
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The price of the room was not compatible with the room however u have few choices within walking to and from the train station. Could use a little remodeling.

    Great location which we needed as we rode the train. Great breakfast, clean and friendly staff.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    7.0
    Overall the stay was good.
    • Leisure trip
    • Family with young children
    • Executive King Room with 1 King Bed & Sofa Bed
    • Stayed 2 nights

    breakfast

    room and location

    Stayed in February 2024

  • Reviewed: January 29, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive King Room with 1 King Bed & Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    need better lighting. I was supposed to have gotten 2 queen beds. That's not what we got.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Older staff lady at front desk very unpleasant.

    Kitchen staff very friendly, area well cleaned.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    9.0
    This was a great hotel with nice staff, clean rooms and good food.
    • Leisure trip
    • Couple
    • King Room with 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I could hear people in neighboring rooms. I couldn't make out what they were saying, but I could tell they were talking to one another.

    The staff was friendly and very helpful. Blthe included breakfast was delicious and had a variety of foods.i would recommend this hotel to anyone looking to stay in the the city.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Good location with very friendly staff
    • Family with young children
    • King Room with 1 King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Housekeeping not provided everyday. Old facility could really use an update

    Friendly staff. Convenient location & breakfast

    Stayed in December 2023

  • Reviewed: November 20, 2023

    9.0
    First stay in KC, loved hotel location. Will be back and enjoy the street car access once finished
    • Leisure trip
    • Couple
    • King Room with 1 King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom shower head was loose, shower pressure not so great

    Breakfast was very good both days… plenty of options Hotel very clean! Location was excellent, loved proximity to KC streetcar, we didn’t have to drive once we got there

    Stayed in November 2023

  • Reviewed: November 12, 2023

    9.0
    Really good
    • Leisure trip
    • Couple
    • King Room with 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Lot of people but it was not noisy

    It’s close downtown

    Stayed in November 2023

  • Reviewed: November 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with 1 King Bed
    • Stayed 1 night

    The water in the swimming pool was very cold.

    Very friendly helpful staff. Nice, clean facilities.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    7.0
    Good value, good location, friendly staff.
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Booking.com did a poor job. They had a number of errors about the hotel which led to confusion and a clarifying call directly to the hotel. Attention booking.com: pay attention to detail!!!!! No excuse for your sloppy work.

    Location and price were just right. We had an issue with a neighboring guest and the staff was quick to remedy the problem. Also, I don’t know her name but the kitchen staff was awesome.

    Stayed in November 2023

  • Reviewed: November 3, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room with 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Close to the Tmobile center

    Stayed in October 2023

  • Reviewed: September 11, 2023

    8.0
    The location was excellent, bkfst ok, & staff friendly & courteous.
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was good.

    Stayed in August 2023

  • Reviewed: September 7, 2023

    8.0
    Good hotel for a short stay.
    • Leisure trip
    • Travelers with friends
    • Queen Room with 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing worth mentioning.

    Nice hotel, the breakfast was good.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    Quite delightful. An awesome way to see all that Kansas City has to offer, and always offers more.
    • Business trip
    • Solo traveler
    • King Room with 1 King Bed
    • Stayed 1 night

    Knowing about the shuttle before my hike, but the journey was beautiful. As a disabled person, I need to either arrive to my destination speedily, or know that I have many safe places to stop along the way, should I need essentials like water and a bathroom. I got really tired in the heat, without knowing about your shuttle service in advance.

    If I stuck with services provided, and a shuttle, I would have stayed the second night that I paid for. Instead I went home and did laundry, and did not make it back. I was too tired.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Our 1st night stay, there was a very strong odor of marijuana throughout the entire building. Room smelled faintly stale as well.

    Staff was excellent.

    Stayed in August 2023

  • Reviewed: August 11, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room with 1 King Bed
    • Stayed 3 nights

    The breakfast was good, but the selection could have been a bit broader, such as more fruit options and teas to drink.

    The room was clean and well put-together, I felt that I had all that I needed to be comfortable during my stay. The staff were all very kind and friendly, I am grateful to them for creating a wonderful experience away from home.

    Stayed in July 2023

  • Reviewed: August 7, 2023

    8.0
    I have stayed here many time and this was a little disappointing.
    • Leisure trip
    • Group
    • King Room with 1 King Bed
    • Stayed 2 nights

    Breakfast was not good. Advertised as Gluten-Free. This was a huge issue as it only had yogurt, oatmeal and turkey sausage. Scrambled eggs and hash browns or tater tots would have been nice. Also NEVER had decaf coffee

    Clean and beds were comfortable.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    8.0
    The staff was warm and welcoming at this comfortable, centrally located hotel
    • Leisure trip
    • Family with young children
    • Queen Room with 2 Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls were paper thin and we could hear everything including people talking in their cars, running up and down the stairs and on the floor above us. We could also feel the floor and beds shake early in the morning. Also the WiFi signal was terrible and made our laptops and phones unusable with hotel WiFi. In this day and age, that’s not good.

    The staff was truly AMAZING, as they so welcoming and kind. This is the best staff of any place I’ve ever stayed. The room was nice and clean and the beds were extremely comfortable. The parking was plentiful and the hotel was really close to all locations we planned to visit.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room with 1 King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like that the carpet felt wet and the room had a musty smell. The staff stated that because the hotel was old, unfortunately, there wasn't anything that could be done.

    I like that I asked to switch to a room with a tub and the staff was very helpful.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with 1 King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is in the middle of construction, so much trouble getting in and out, too noisy due to construction.

    The staff was nice, beds were comfortable, rooms were spacious

    Stayed in July 2023

Showing 1 - 25

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