Better lights.

The staff are great. They are on process of updating rooms. Will stay again!

Stayed in May 2024

The staff was u friendly and when checking in the lady said I owed more money when I didn't bc I booked with booking. The pool was too small and always crowded, someones kid threw up in it, so it was closed for 2 days. There was construction all over.

The location was great!

Stayed in March 2024

Rooms weren't dirty but they weren't clean.

Decent place worth the price for what we needed.

Stayed in May 2024

Parking is terrible no parking except across the street

Stayed in May 2024

Room could have been cleaned better

Location

Stayed in April 2024

The floor of the room was dirty had hair, dust, and crumbs all over it. towels had hair on them, toilet kept running.

Great location, Friendly staff. Room was clean except floor.

Stayed in May 2024

The whole place felt...I don't know....sketchy I guess would be the best word. I was there by myself and I kept my head on a swivel. No one ever did anything to make me feel unsafe specifically. There were just a lot of people milling around and you couldn't tell what they were up to. I guess the property is under construction because there were dumpsters taking up some of the very few parking spaces close to the building. There is a parking lot behind the building, but if you have your hands full, it's a haul. The elevator was in terrible shape and there was only one so if that goes out, you're in trouble because you'll be climbing stairs with your luggage. The rooms were OK and it looks like some things have been redone, but it's like they hired Cousin Larry to do it who just gets by....things were left exposed that should've been covered when finishing the job. Apparently that's how they plan to leave it because if you look close you can see it in the pictures for the property....look below the desk ends -- there's white particle board or something visible. It almost looks like they've sat it up on a reem of paper, but it's not a reem of paper.... The shower and bathroom looked to have been renovated recently, but the couch that had a pull out bed looked like it was left over from 1985 and maybe hadn't been cleaned since them. The bed was comfortable enough...not great, not terrible. The light switches were in some of the weirdest places....sometimes behind doors that were opened over them (specifically the doors between the bathroom and the bedroom in the king suite). Several sockets were hanging out or uncovered. The light in the vanity area was hanging out of the ceiling. BTW -- to get the mirror light to work, you turn on the wall switch and then touch a little button on the mirror itself. Quite an unusual, "fancy" detail for such a not-fancy place.

The price was slightly lower than many other places, but you get what you pay for. :-/ Location was good for where I was needing to be (LeConte Center) but otherwise, it was right in the middle of shops and businesses with no buffer between the properties. The front desk staff, especially the lady working at night, was very kind and helpful.

Stayed in May 2024

I loved being so close to resturants, attractions, walking distance to just about anything. I loved the 2 bedroom set up. The front desk staff was extremely kind and friendly.

I loved the price point for a 2 bedroom in the middle of Pigeon Forge, close to attractions. I was disappointed with the indoor pool. Not enough parking. And while the rooms were clean, the outside and near elevators (and the inside of the elevators) was lacking. Dirty, graffiti, not at all similar to the interior.

Stayed in April 2024

The pool is a little dirty and could use some updates to the bottoms and sides. Kids kept getting scratched by it

Good location, room was clean

Stayed in April 2024

It needs some major updates and better maintenance, the couch needs to be trashed the plug ins are out of date and dangerous some are broken and exposed there was ants in the room and on the balcony if more pride was taken in the looks of the hotel it would be a very nice place to stay

The hotel is in a very good location

Stayed in April 2024

Dirty, noisy, needs updating

The convience to attractions/restaurants

Stayed in April 2024

I didn’t like the fact that the house keepers came in my room while I was gone and the room wasn’t that clean we had to wipe off the countertops and the floor wasn’t swept

The location was great

Stayed in April 2024

Trash container in front of room in parking lot blocking viewl

Staff. Size of room pool

Stayed in April 2024

Construction

2 rooms

Stayed in April 2024

The room was dirty especially the shower, and the pool needs to be redone several ppl including some of my family got cuts and scrapes the pool bottom was so rough and it was dirty after we got in you could see how filthy it was!

The location and price

Stayed in April 2024

Outside of room skip was there

Need more clean up

Stayed in April 2024

Paid full price for a room getting renovated

Walking distance to a lot of attractions

Stayed in April 2024

Property in need of major TLC - repairs/updates and cleaning

Friendly staff and location

Stayed in April 2024

The heat didn’t work. The room next door fought all night. There was a shortage of towels.

The location was great

Stayed in April 2024

The crew was doing construction while we were there so the parking lot has dumpsters and garbage and the office was not the cleanest. The pool could be warmer and wished you didn't have to walk outside after you are in the pool. The office staff could be a little more friendlier and happy to be at their job. There is a limited amount of parking at the hotel, you will likely have to park in the parking lot behind the building across the street and at night it fills up due to the Pirates show.

The size of the room was perfect for our big group. We were not bothered for room cleaning, every morning we brought our towels out to the cleaning people and got fresh ones. Garbage was removed at this time too. Beds were comfortable. More lighting would be nice. We were on the 7th floor, so the view was amazing every day!!! Great place for the price.

Stayed in March 2024

Our room was located right at an ice machine so it was constantly loud throughout the night

The property is being renovated. Looks like our room was partially finished. So much space could have used a bigger fridge.

Stayed in April 2024

More plugs in, and some didn’t work, they were updating some rooms there, need to update that one.ceiling in last room.

3 king size beds, location, very pleasant and accommodating staff and house keepers.good size rooms. Overall we had a great time and happy all three had their own bed,

Stayed in April 2024

Underconction

Location

Stayed in April 2024

Staff wasn’t the nicest and my rooms drawer was rotted could have cleaned a little better

I liked the pool and the location was just amazing from my room I could I watch the Ferris wheel for hours such a great location

Stayed in April 2024