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  5. Reviews of Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave

Reviews of Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5851 N. Andrews Ave Ext., Fort Lauderdale, FL 33309, United States of America

#141 of 148 hotels in Fort Lauderdale

Guests' Choice

Review Score

Based on 206 hotel reviews

5.3

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.0

  • Location

    6.3

  • Facilities

    5.7

  • Staff

    6.7

  • Value for money

    5.8

  • Free WiFi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 5, 2024

    4.0
    The older black man should be managing this location!
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I think I said enough in the first paragraph.

    The room was clean and yes some where to sleep. Bathroom was also clean. No complaints about that, but if you are traveling and look at the website it’s very misleading. Some of the normal stuff people use to get ready for an outing… iron & HAIRDRYER were not there!😡 I want to add that the nicest older black man that worked there found everything I needed for me in my room. He had everything waiting for me at front desk when I got back that day!

    Stayed in February 2024

  • Reviewed: November 29, 2023

    5.0
    WAS SOMEWHAT OK , BED WAS COMFORTABLE , NOT ENOUGH PARKING , SOME SPACES HAD TRAILERS USING THEM
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    I DIDN'T LIKE ALL OF THE BROKEN LIGHT FIXTURES IN THE ROOM , THE ONLY LIGHT WAS THE FOYER CEILING LIGHT AND RANGR HOOD LIGHT , AND BATHROOM , NOT DESK OR FIXTURES ON THE NIGHTSTANDS

    THERE WAS SOMEONE HAIR IN THE TUB

    Stayed in November 2023

  • Reviewed: November 27, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was made up with dirty sheets. When asked about housekeeping they told me to strip the bed and bring the sheets down to the front office, to be able to get new ones.

    Stayed in November 2023

  • Reviewed: October 9, 2023

    5.0
    I wouldn’t stay again
    • Business trip
    • Solo traveler
    • King Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn’t clean enough, didn’t like the the hotel was missing things

    That it was in a good area

    Stayed in October 2023

  • Reviewed: September 14, 2023

    6.0
    It was decent. I would not stay or recommend
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was people walking around all time of the night. Guy smoking weed outside uncomfortable. Women offering other inappropriate services very scary. The parking is bad especially for women being that there homeless people walking around the neighborhood.

    The hotel was close to highway, had a 7-Eleven right across the street. The front desk lady was very pleasant and helpful.

    Stayed in September 2023

  • Reviewed: August 20, 2023

    4.0
    Not for short staying travelers. Facilities sub standard. Upgrade the rooms please!!!
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 14 nights

    The best thing there, the staff.. worked well, pleasant, helpful, understanding. However, the actual facilities were dirty and very unkept. Inside the room , some items outdated, old, broken, required changing immediately. No maid service until 2 weeks stay. No one collecting garbage or providing fresh linen. If you want you have to pay to get your room cleaned before the 2 weeks period, I am not a long staying guests. They should flag their guest accordingly in their PMS ( long stay, short stay, few days) and provide cleaning services. This facility should NOT BE SOLD to short staying travelers unless they are informed on what the hotel is also used for housing and tell their short-stay guest so we can select another property if we do not want to be in that situation . Who wants to pay almost $93 per night to be scared. I already paid in full so I did not know if I could cancel and get my funds back. I came from the Caribbean so I was not expecting this and although I was never threatened or hurt, I was not comfortable in this environment. Especially if I am paying to stay, it was not free. 14 nights!!! I was SCARED the 1st 4 days as anyone can see that it is used for persons who may be seeking housing and covered by government subsistence. Also some shady characters around as well ( they were not disrespectful or approaching though) . Kids running up and down, people sitting on chairs in the corridor. the corridors not scrubbed . My family and friends ensured I got into the room safely before driving off. I'm very disappointed in BOOKING.COM for having this as an option on their site. How do their evaluate properties to promote ??? There are 2 other Extended Stay Suites nearby ( wished I had known) that I would recommend rather than this one.

    Stayed in August 2023

  • Reviewed: July 6, 2023

    4.0
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: May 1, 2023

    4.0
    I was not happy at all that my take on it.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the fact that the microwave in my room was not working, the bathroom sink was not working properly and the toilet was shaking every time I sit on it, over all the place need some work

    I can't comment on the brakefast because I didn't have any, the location is great but the elevator need some serious work also the hallway need to be clean . The hotel need to upgrade the furniture.

    Stayed in April 2023

  • Reviewed: April 29, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room overall needs updating

    Stayed in February 2023

  • Reviewed: April 24, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    Hotel is very dirty, inside and out

    Stayed in April 2023

  • Reviewed: March 27, 2023

    5.0
    Fair
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in March 2023

  • Reviewed: March 22, 2023

    4.0
    Not nearly brief enough
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Buy a ice machine and offer a bottle of orange juice or something. It would also be nice for them to actually have secured parking like the advertised. It states ( gated) in actuality it a fence. No gate in a shady area. I wouldn't let my wife or teen walk to the car alone even in the daytime. And best of all we requested a queen size and got a full sized bed

    It was granola bars and muffins. No beverages other than coffee. So really disappointing .

    Stayed in March 2023

  • Reviewed: January 10, 2023

    4.0
    Nope. Don’t stay here
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    horrible area. someone outside smoking weed. trashy parking lot. very sketchy area

    room was clean

    Stayed in January 2023

  • Reviewed: January 2, 2023

    5.0
    It was ok but I will not recommend it to others and I won’t return
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Customer service housekeeping

    I won’t return

    Stayed in January 2023

  • Reviewed: March 14, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That there was no breakfast and that there was alotvof activity outside at night and i didnt feel safe.

    The lady was very nuce at check in

    Stayed in March 2022

  • Reviewed: March 7, 2022

    6.0
    mot the best but ok
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    old and tired

    location

    Stayed in March 2022

  • Reviewed: October 21, 2021

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The door latch was broken. The part that should be screwed into the door was missing. The refrigerator made noise all night. Very difficult to sleep. The shower was difficult to turn and you had to shut it really tight to stop the water from running after showering. The curtain over the AC was too long so the air blew the curtain open. I had to put a shoe against it so the air would blow into the room.

    Stayed in October 2021

  • Reviewed: July 22, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Suspicious people around

    It was very clean

    Stayed in July 2021

  • Reviewed: June 6, 2021

    5.0
    The bed was broken , the guest before me wasn’t clean either . Stuff on the walls and dresser
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed was broken and the area wasn’t suitable for cars .

    The employees was efficient and understanding

    Stayed in June 2021

  • Reviewed: April 23, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    N/A

    Liked having a small kitchen and the staff was great!!

    Stayed in March 2024

  • Reviewed: April 23, 2024

    10
    pinching the sun and having fun
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights

    The staff were nice and so amazing.

    Stayed in March 2024

  • Reviewed: April 18, 2024

    1.0
    Great location terrible La Quinta
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The Roaches The Trash outside everybody room door for a week Nobody cleans your room unless you stay 2 weeks that's insane.

    They have a kitchen.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack of response from the front desk, the sink in the room was stopped up I asked the front desk 3 times and maintenance never showed up throughout my entire stay. Never again!

    The price

    Stayed in April 2024

  • Reviewed: April 13, 2024

    1.0
    I wish it was a sad face with a tear drop
    • Business trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    My legs was itching uncontrollably after a couple days . I didn’t see bed bugs only little black flying (jumping)bugs. Didn’t think anything of it just thought it was mosquitoes biting me outside. When I left I had so many red bumps on my legs bottom to top but mostly on the bottom by the ankles and calfs. It was so bad the day I checked out. Needless to say I believe y’all have fleas . I am sooooo disgusted!

    By first appearance you might feel unsafe and think you want to find another hotel. Then after one night you’ll think hey this isn’t as bad as I thought it would be .

    Stayed in April 2024

Showing 1 - 25

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