Nothing

Perfect location. Very safe. Easy access to trains

Stayed in April 2024

Room could have an extra mirror

Great great location! super confortable! great staff! Perfect! They also Store our bags after chckout só we could enjoy a little bit more of the City since our flight was later in the day Next time will be our choice again for sure!

Stayed in April 2024

The lack of privacy in how the bathroom is designed within the room is unfortunate. This is not an issue if you are staying alone, but if you are with someone it is a real issue.

This hotel is a gem. It is one of the most cozy hotels I have ever stayed in. The customer service provided by the staff is great and it provides a great escape from the craziness of NYC. Every time you walk in to the hotel, you are greeted with a unique scent that welcomes you back. It is quiet and tucked away from the rest of the city which allows for a great night of rest.

Stayed in April 2024

Expensive

Great location

Stayed in January 2024

Gild Hall has a wonderful location that suited me perfectly. The staff were all helpful, always. I would book this hotel again. I found several excellent restaurants nearby. Proximity to the South Street Seaport was a plus, as was the view from nearby of the 9/11 Memorial tower.

Stayed in December 2023

Hotel decor and room was very darkly decorated. Room was near elevators so we heard the service staff in the am going in and out of their area. Location is a bit like a ghost town after hours and on weekends, but not too bad to get around the city.

Room was decorated very dark, but nice. Very clean and not too small for typical NYC rooms. Staff was friendly and able to accommodate all of our needs which was appreciative. Great happy hour.

Stayed in January 2024

ambience, staff, room size

Stayed in January 2024

Having to pay ‘destination tax’ when none of it was applicable to us.

Location, staff, room, bed

Stayed in December 2023

Breakfast only Limited with Voucher for restaurant and choice of 5 small dishes. Always got a seat next to the kitchen and slow service. We do prefer a buffet.

Perfectly located in a quiet, clean, not really crowded part of the city. Very clean & stylish, friendly Staff

Stayed in December 2023

n:a

the room was great, location primo and bed comfy!

Stayed in December 2023

Bathroom wall made of glass and using curtain to cover glass - very odd. Made room feel tight.

Not noisy - convenient to get to and nice places to walk to.

Stayed in November 2023

Nothing - all very good

Very clean, large room and helpful friendly staff.

Stayed in December 2023

Nothing

Great location with close subway access. Exceptionally friendly and helpful staff! The staff really made the stay wonderful.

Stayed in October 2023

it would be nice a shelf in the bathroom under the mirror.

it’s a very well located hotel in the city, nice staff, good restaurant, you can not have any better in NYC for this price.

Stayed in October 2023

Excellent property, rooms are good size and updated, and staff is very helpful and friendly. While location may not be the highest traffic area for traditional tourist areas, this worked perfect for us. Blocks from ferry terminal and subway and very close to the seaport. We used to live in NY so this was a great find and suited us well. Very fairly priced, especially for NYC Valet parking was also done well.

Stayed in October 2023

Paint on bathroom walls was peeling.

Great location

Stayed in October 2023

Lobby coffee machine was out of service but it was fixed the same day. Other than that, no complaints.

The aesthetic of the whole hotel - the design is soooo good. The lobby smell. The welcome drink and free nespresso coffee. The restaurant and their options. The shower gels/lotion. I loved this hotel and will be back!

Stayed in October 2023

Nearby Felice restaurant could have better and faster service!

Excellent location to calm down after hectic uptown. 5 star for staff and service! Kudos to Robert

Stayed in October 2023

Nothing

Quiet, incredibly comfortable beds, great toiletries, lovely staff.

Stayed in September 2023

Everything went well. The staff was very friendly and helpful. The room was nicely done.

Stayed in September 2023

I'm anemic and found the room cold, and I couldn't turn the heat on. But the staff helped me with an alternative solution, and it really helped!

Gild Hall is one of the most stylish hotels around. It's truly artisan, one of kind, with close attention to details. Staff is great too. They went above and beyond to make me feel comfortable.

Stayed in September 2023

Delicious breakfast!

Stayed in August 2023

nothing

Situation, room, personel

Stayed in September 2023

We loved the proximity to the 911 memorial . We also like that there was a restaurant at the hotel which had really good food and service . And happy hour was great the bartender was great.

Stayed in September 2023