127 West Huron Street, River North, Chicago, IL 60654, United States of America
#101 of 180 hotels in Chicago
Guests' ChoiceBased on 559 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.4
Staff
8.5
Value for money
8.0
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Elizabeth
United States of Americasuper loud from street and hallway. made sleeping difficult. room needed some updates- paint chipped, just looked worn
the bed was comfy and room was large. great blackout curtains
Stayed in April 2024
Reviewed: April 16, 2024
Martina
Czech RepublicWe missed the breakfast option
Restaurant with the view
Stayed in April 2024
Reviewed: April 13, 2024
Scarfe
United States of Americano pool Could have had better communication re parking and unloading ability from parking
Stayed in April 2024
Reviewed: April 11, 2024
Patti
United States of AmericaFront of house staff - no one smiled or greeted us when we came in. Thursday night front dest was ok, but the rest of the weekend it looked like everyone hated their job and didn't want to be there or talk to anyone. I would work on that. I was struggling with my luggage rack (I'm in a boot due to a broken foot) and not one staff member in the lobby asked if I needed help. The "gatekeepers" for the rooftop bar were great as well as our server Miranda. She was outstanding!
Bed was comfortable and hotel is relatively quiet. It was close to everything
Stayed in April 2024
Reviewed: April 5, 2024
Jorge
United States of AmericaRooftop hours
Rooms
Stayed in April 2024
Reviewed: March 29, 2024
Kim
United States of AmericaI did not like the $100 hold on my account then at checkout you tell me you going to take amenities out of the money. Very disappointed.
It was in a great location.
Stayed in March 2024
Reviewed: March 21, 2024
Richard
United States of AmericaNo restaurant.
Very nice hotel, huge room, friendly staff.
Stayed in March 2024
Reviewed: February 25, 2024
Baker
United States of AmericaLove the rooftop even in the cooler months
Stayed in February 2024
Reviewed: February 19, 2024
Victoria
United States of AmericaThe only think i didn't really care for was the sent of the soaps. The scent is more on the masculine side but the shampoo is delightful.
We had a king bed room. The view was lovely. And the location was great it just down the block from target. The I/O bar on the 4th floor was trendy and cool.
Stayed in February 2024
Reviewed: February 16, 2024
Kersten
United States of AmericaService to order taxi didn't work ,and I was late for the concert that I came to Chicago for.
Not all staff were friendly
Stayed in February 2024
Reviewed: February 8, 2024
Monica
United States of AmericaBroken ice machine on my room floor.
Professional staff, clean and awesome view from the room.
Stayed in December 2023
Reviewed: February 1, 2024
Juliana
CanadaThe urban fee. Feels like a way to have a lower rate to book for a fairer price but then you get hit with and addition 25 per night. Not cool.
Location
Stayed in January 2024
Reviewed: January 8, 2024
Briana
United States of Americalittle details - paint chipping etc
room size
Stayed in December 2023
Reviewed: January 3, 2024
Katie
United States of AmericaWe were unable to change the temperature of the room, the thermostat was locked. We woke up overheated in the middle of the night and it affected my sleep.
Beautiful room, comfy beds.
Stayed in December 2023
Reviewed: December 18, 2023
Eddie
United States of AmericaNo microwave in room
Rooftop is very elegant and my room view
Stayed in December 2023
Reviewed: December 14, 2023
Alperales
United States of AmericaStaff didnt explain too much when I was checking in- tried to let front desk know about wanting Valet and they told me to handle that with them. Valet for what I paid for- didn't really explain anything as well. I had to ask the next morning at the front desk how to pay- and they said it was already added to my account (which no one mentioned when I was checking in) When checking in, the front desk person didn't say what floor I was on (just handed me my room key along with the room number). Room was nice but weirdly shaped. Bathroom door almost hits toilet so not a lot of room in the bathroom (for two people).
Location was very nice (lots of different things around) and within walking distance, we parked with Valet (in and out services- its just better to upgrade to that). Room was nice along with a beautiful view
Stayed in December 2023
Reviewed: December 11, 2023
Tiffany
United States of AmericaNo microwave in the room.
Stayed in December 2023
Reviewed: December 4, 2023
Poats
USAAdditional comment.. the Dj on the rooftop was horrible. No one was dancing and he literally played techno all night long. We requested a birthday song for the person we were there to celebrate and it was techno as well. No one was dancing and all looked completely bored. Please adjust or rotate your dj or tell him to play to his crowd just a little Without the techno music. I felt like I was at a rave party. 😪
Staff, Room
Stayed in December 2023
Reviewed: November 22, 2023
Samantha
United KingdomThat the restaurant wasn’t available during our stay.
Great location, comfortable, lovely rooms.
Stayed in November 2023
Reviewed: November 22, 2023
Lisa
United States of AmericaEverything was great.
location was excellent, the hotel had apt of amenities and the bathroom was spacious, bed was comfy. Room came with a coffee bar and a refrigerator and an amazing view!!! I’ll be rebooking here the next time I’m in Chicago.
Stayed in November 2023
Reviewed: November 14, 2023
Latasha
United States of AmericaI didnt like that $52 dollars for self parking and you could not take your car in and out the lot.
This place has nice decor, and the room was spacious!
Stayed in November 2023
Reviewed: November 13, 2023
George
SwedenNA
Good location
Stayed in October 2023
Reviewed: November 13, 2023
Stephen
United States of AmericaMaybe a pool? Nothing major needed, I was traveling for work and it provided everything I needed.
Quiet, comfortable room and hotel was walking distance from all the locations I needed to go to for work. Cleaners were very friendly and the coffee pop-up in the lobby was a welcome touch.
Stayed in November 2023
Reviewed: October 24, 2023
Kenya
United States of AmericaThe lights in my room were difficult to work. Loved the modern features, but if they don’t work, it loses the appeal.
Location and access to restaurants nearby. Rooftop lounge was amazing.
Stayed in September 2023
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