129 Plains Road, Milford, CT 06460, United States of America
#6 of 10 hotels in Milford
Guests' ChoiceBased on 431 hotel reviews
7.3Cleanliness
7.9
Comfort
8.0
Location
8.2
Facilities
7.5
Staff
8.2
Value for money
7.4
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Lisa
United States of AmericaKitchen area needed more room for breakfast guests and another waffle maker. There was only one and it was popular.
I’ve location for MA mutual center. Staff was very helpful at check in but check out 1 older man was a bit un interested. Room was nice and clean. Bed was comfortable. Hot breakfast was fantastic.
Stayed in April 2024
Reviewed: April 28, 2024
Grace
United States of AmericaThe police car at the entrance as we walked up, with the police out of the car discussing a search they did. The front desk staff was professional and courteous with the explanation that the police do a routine patrol of the parking lot to check the cars. I could have left but we already paid over $200 for the room and figured if the cops were already there, not likely to have anything bad happen again. Breakfast was crowded, ran out of fruit loops and maple syrup.
It was clean and I slept well
Stayed in April 2024
Reviewed: April 9, 2024
Vicki
United States of AmericaI did not realize it was right on the interstate(my fault) Should have brought my own pillow LOL for personal comfort
Staff were friendly, made eye contact, engaged with their travelers and their own responsibilities Very clean! Breakfast was hot with decent options
Stayed in April 2024
Reviewed: March 8, 2024
Joseph
United States of AmericaThey should provide a free bottle of water in the room. Especially when the travellers is tried, and needs a drink of water.
The hotel was off the Interste hihway and easy to access it. The hotel had a decent breakfast, and room was clean.
Stayed in March 2024
Reviewed: February 24, 2024
Kathleen
United States of AmericaThe room was just a little small since we got the King sized bed but other than that it was just fine.
The breakfast was good and I was happy to be able to eat something since I have trouble with gluten. The room was clean and comfortable. We normally had stayed at a discount chain nearby but the last time we were there it just didn't seem very clean so I was glad to make the change.
Stayed in February 2024
Reviewed: February 1, 2024
Daykavia
United States of AmericaIt was very loud in our room we were right across from the laundry room and so close to the lobby that we could hear everyone talking or passing through or coming in and we could hear all the slamming from the laundry room across the way. The hot water would not stay hot. The pump on our shampoo was broken. There was no mention of the $50 incidental charge hold until we arrived at the hotel which is only bed because if I had came with no money I wouldn’t have been able to pay it since they took it out before we even left the hotel and I didn’t know they were going to ask for that. It wasn’t in booking details nor in any of the numerous confirmation emails I was sent.
It was an easy check in and checkout. When we asked for extra towels or new sheets they gave it to us in a very timely manner. It was very close to the Aldi's plaza and near a Dunkin so we got snacks or breakfast when we wanted.
Stayed in January 2024
Reviewed: January 14, 2024
Karen
United States of AmericaVery hot in the lobby
I loved that it was a newer building and it was kinda clean.
Stayed in January 2024
Reviewed: December 26, 2023
Robin
United States of AmericaTub didn't drain.
Price
Stayed in December 2023
Reviewed: December 6, 2023
Adam
United States of AmericaThe staff are very rude and unfriendly
Very comfortable beds
Stayed in October 2023
Reviewed: November 27, 2023
Arinne
United States of AmericaThe property seemed outdated and not to fit the Hampton Inn brand, given hotels where we've stayed before. If we'd known, we would have paid more money to stay elsewhere. But this hotel was clean and comfortable, and the staff was very friendly, which is what matters in the end.
The staff at check in and check out were really nice. They greatly improved the stay experience. We were driving in a rainstorm and booked the reservation like 10 minutes before we arrived and then left at like 6 am the next morning on Thanksgiving weekend. I assume it was a hectic time for staff, but they were very welcoming and friendly.
Stayed in November 2023
Reviewed: November 23, 2023
Jennye
United States of AmericaThe coffee was wonderful. Paula was amazingly pleasant and the night person on Tuesday made fresh cookies. Thanks!
Stayed in November 2023
Reviewed: November 16, 2023
Stephen
United States of AmericaThe condition of the breakfast area. I lost my appetite seeing eggs all over the garbage, And I don't think the juice dispenser was located conveniently. In the room the toilet wasted too much water.
The helpfulness of the staff.
Stayed in November 2023
Reviewed: October 18, 2023
Robert
FranceWe were on the highway side of the hotel and the road noise did intrude into the room. Checkin was a little odd, the lady that checked us in seemed to have a problem speaking, which as non-americans made everything harder and take ages, the gentleman next to her could have rescued the situation, yet watched in apparent amusement...
Standard business/work Hotel/Motel just off the highway for an overnight with standard self serve breakfast in the morning available from early to late. Room clean and tidy as expected.
Stayed in October 2023
Reviewed: October 17, 2023
Paola
United States of AmericaThat my room was close to the cleaning door and made a lot of noise.
Stayed in September 2023
Reviewed: October 12, 2023
Norman
United States of AmericaMy rooms back was next to I95 and had difficulty resting . Also had to change rooms because the refrigerator didn’t work
It was clean and had a good staff
Stayed in October 2023
Reviewed: September 23, 2023
Brown
United States of AmericaThe only negative thing I have to say is this, the $50.00 that this hotel took to hold, I have NOT yet received it back! I have been calling, and still my money has not been released! The hotel overall was satisfactory. However, I will NEVER stay there again!
Cleanliness, breakfast was satisfactory, and the bed was very comfortable.
Stayed in September 2023
Reviewed: September 23, 2023
Frances
United States of AmericaI’ve stayed here a couple times and to be honest rooms feel muggy and like they need a humidifier or something
Location
Stayed in August 2023
Reviewed: September 1, 2023
Denise
United States of AmericaEasy to access.
Stayed in August 2023
Reviewed: August 19, 2023
Felecia
United States of AmericaRoom was dated and had areas where attention was needed. Our bathroom ceiling had water damage and a hole that was covered with stucco see-through tape.
Great breakfast buffet, good coffee in lobby and friendly staff.
Stayed in August 2023
Reviewed: August 13, 2023
Eddie
United States of AmericaThe only disappointment was the row of maid's carts along the hallway on the way to our room. They were outside the hotel's laundry room and made it difficult to walk through the hallway and they were unsightly as well.
Welcoming staff and goof breakfast.
Stayed in August 2023
Reviewed: August 12, 2023
Peter
United States of America3 different breakfast items ran out and had to ask for more
comfortable and convenient
Stayed in June 2023
Reviewed: August 9, 2023
Terry
United States of AmericaBathroom too small and bed too soft
Location
Stayed in August 2023
Reviewed: August 7, 2023
Kelly
United States of AmericaHallway corridors were loud and you could hear full conversations through the closed doors. Rooms a bit smaller than we are used to - but clean and nice for an overnight stay while traveling.
Location was good, breakfast was good - since we were traveling it saved another stop on our trip - able to grab some food and get moving - always a plus for us. Room was a little small, hallway corridor was loud as you could hear full conversations through the door. Overall good for what we needed a place to rest while traveling.
Stayed in July 2023
Reviewed: July 30, 2023
Xenia
United States of AmericaFor the price you, you really get what you pay for. I was disappointed with the quality of our room. There were no closets, everything was outdated, and the walls were extremely thin.
Close proximity to supermarket
Stayed in June 2023
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