25 Chapel Street, Albany, NY 12210, United States of America
#23 of 40 hotels in Albany
Guests' ChoiceBased on 984 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
8.0
Staff
8.6
Value for money
7.7
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Julia
United States of AmericaMattress was pretty hard. Only found out there was a fee of $18 for the listed parking when checking in.
Personel were lovely. Breakfast much better than average.
Stayed in April 2024
Reviewed: May 2, 2024
Lisa
United States of AmericaFood, parking
Location. Walkable to MVP arena
Stayed in April 2024
Reviewed: April 22, 2024
Sara
United States of AmericaToilet did not flush well Hot water took long time in shower
Good location Room size was great
Stayed in April 2024
Reviewed: April 15, 2024
Lisa
United States of AmericaWish the bathroom had a fan, and that our neighbors were not so loud… Children screaming and banging the doors was pretty annoying
Very comfortable bed, and amazing breakfast in the morning included!
Stayed in April 2024
Reviewed: April 14, 2024
Lisa
United States of AmericaThe parking was expensive and only had valet.
The woman at the desk was very nice and helpful with food suggestions. The beds were comfortable. The breakfast was very good with lots of choices.
Stayed in April 2024
Reviewed: April 3, 2024
Donald
United States of AmericaThe internet was unusable. And i am a Hilton Honors member. It was slow in every part of the hotel and terrible in my room
Room was clean and bed comfortable. Shower had average water pressure. Location was great. Breakfast was very good and having coffee available all day was appreciated
Stayed in March 2024
Reviewed: April 2, 2024
Kaitlyn
United States of AmericaWe would’ve loved a microwave in the room but utilized the one in the lobby just fine.
As a family with a one year old, this was the perfect stay for room amenities and location. Breakfast was great and we really appreciate the high chairs. The staff was also so kind to our baby which was an unnecessary but so very appreciated.
Stayed in April 2024
Reviewed: March 25, 2024
Douglas
United States of AmericaClean convenient reasonable
Stayed in March 2024
Reviewed: March 7, 2024
Longden
CanadaClean and close to night life
Stayed in February 2024
Reviewed: March 4, 2024
Carolin
GermanyThe only issue I had was that one cannot open the windows in the room.
The breakfast was excellent, the rooms were clean, the location was perfect. All in all, would always recommend.
Stayed in February 2024
Reviewed: February 26, 2024
Michael
United States of AmericaKey card didn’t always work right away in the elevator. It was probably just a fluke.
Staff were friendly and helpful. Room was very clean.
Stayed in February 2024
Reviewed: February 21, 2024
Cristian
United States of AmericaI liked the Hotel definetly will come back. It is a good quality hotel. The bed thou was a little creaky
Stayed in February 2024
Reviewed: January 23, 2024
Rose
United States of AmericaDisappointed that the restaurant was closed on Sunday
Room was wonderful
Stayed in January 2024
Reviewed: January 7, 2024
Shane
United States of AmericaI was not informed I would have to pay to park until I checked in. I feel like that should be known before arrival.
clean, friendly staff, great hot breakfast.
Stayed in December 2023
Reviewed: January 5, 2024
Angela
United States of AmericaThey charge $18 for parking.
The breakfast was a hit. The staff were friendly at the front desk. It was very clean. The bed was super comfy.
Stayed in January 2024
Reviewed: January 1, 2024
Beth
United States of AmericaPaying for parking
Stayed in December 2023
Reviewed: December 27, 2023
Farnaz
United States of AmericaReservation was made for $122 taxes included but the hotel charged $152 when we checked out.
Comfortable Good breakfast Clean room
Stayed in December 2023
Reviewed: December 10, 2023
Schulz
Abkhazia, GeorgiaHave been trying for days to resolve being charged twice for this stay
Stayed in December 2023
Reviewed: December 8, 2023
Dustin
United States of AmericaThe Valet parking ended up being us parking our car and us moving our car…not an issue, but wasn’t really Valet parking
Location was perfect
Stayed in November 2023
Reviewed: December 7, 2023
Amerique
United States of AmericaThe cost for one night was high IMO. We were there for a concert at MVP which is walking distance (10 minutes) so that's probably why. I recommend it for any show at MVP even at that cost.
We arrived early and were able to check in. The front desk staff were very friendly and helpful. The room was comfortable and clean. The breakfast was delicious and valet parking was easy.
Stayed in December 2023
Reviewed: December 6, 2023
Arleen
United States of AmericaWhen we arrived to check-in, the front desk staff weren’t very friendly or welcoming. My husband went down to ask about the Wi-Fi because we were having issues logging on and didn’t get much help. We were never able to get on the Wi-Fi and we are very tech savvy.
The hotel was very clean, so were the rooms. The bed were very comfortable. The morning staff were very nice and friendly and the continental breakfast was a plus.
Stayed in December 2023
Reviewed: December 4, 2023
Allyson
United States of AmericaBreakfast selection is great
Close to location of concert
Stayed in December 2023
Reviewed: December 4, 2023
Davis
United States of AmericaThat I had to pay $18 to park. That’s a little ridiculous.
Breakfast was excellent, parking was OK, the room was nice. I enjoyed my stay.
Stayed in December 2023
Reviewed: November 29, 2023
Dela
United States of Americaextremely rude girl in the restaurant, all i wanted to know what time restaurant opens, and she answered rudely and shut the door in my face,
clean
Stayed in November 2023
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