4150 Stelzer Road, Columbus, OH 43230, United States of America
#48 of 148 hotels in Columbus
Guests' ChoiceBased on 981 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
8.8
Value for money
8.3
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Penny
United States of AmericaThe pool area was freezing, we did not get clean towels the second day, house keeping did not come in at all.
Close to everything we were looking to do
Stayed in April 2024
Reviewed: April 19, 2024
Kay
United States of AmericaWhen I checked in, the lady at the front desk said there was $20 contingency fee. I didn't understand what that meant and questioned her. She asked if I had ever stayed at a hotel before. My understanding from her was this is fee if something should happen to the hotel room, while you are there. I had never heard of that before. I did stay at one of these hotels two years ago in Virginia. I felt awkward after this encounter.
The room was very nice
Stayed in April 2024
Reviewed: April 17, 2024
Michelle
United States of AmericaNothing.
The size of the sweet and the breakfast. And location.
Stayed in April 2024
Reviewed: April 15, 2024
Pamela
United States of AmericaThe TV remote didn't have voice control which would have been a plus but no complaints, great experience!
Clean room, lots of towels, up-to-date decor/technology. Thanks!
Stayed in April 2024
Reviewed: April 15, 2024
Buckeye
United States of AmericaThe staff was very professional and courteous. The room was updated and very comfortable with all the amenities needed.
Stayed in April 2024
Reviewed: April 13, 2024
Mary
United KingdomExpected queen beds, maybe I booked wrong, but it was not very wide for two adults. The blinds were broken and didn't open even halfway. The controls were also messed up, pressing Close opened them and pressing Open closed them.
Clean and super spacious room (handicap-accessible room). Hotel is at a good location 20 minutes from downtown attractions. Very friendly and helpful staff. They provide plenty of towels and soap etc, without needing stayover room service every day.
Stayed in April 2024
Reviewed: April 12, 2024
Ashley
United States of AmericaBreakfast floor was sticky….nothing refilled while we were there. Hot juice out of the machine. Poor quality of food overall and cleanliness. At check in….they didn’t even bother to tell me what room number or to the lady in front of me….just not very welcoming. Room for improvement
Location, pool, room overall
Stayed in April 2024
Reviewed: April 10, 2024
Kathy
United States of AmericaThe food could have been a little taster. The orange juice tasted like it was made with a bad orange. I couldn't drink it. Everything else was very good.
the breakfast was good but bland. the room was very clean and comfortable. Low noise. I was very satisfied. I would definitely stay her again. I would recommend this hotel to anyone.
Stayed in April 2024
Reviewed: April 8, 2024
Patton
United States of AmericaThe pool was not heated. One morning the pool area had no clean towels. Saturday morning breakfast was out of eggs and potatoes. I was told it would be a 30 minute wait.
.The staff was courteous and amazing as I had a couple issues needing tended to. For that reason, I will return.
Stayed in April 2024
Reviewed: April 7, 2024
Anderson
United States of AmericaThe water in my room could have been hotter.It wasn't cold but it wasn't as hot as I like it. They offered to move me to another room but I didn't go. The inconvenience wasn't worth the hassle.
Restaurants and shopping are close and convenient.
Stayed in April 2024
Reviewed: April 4, 2024
Hal
United States of AmericaA lot of workout gear not working.
Location and price. It was clean.
Stayed in March 2024
Reviewed: April 2, 2024
Darren
United States of AmericaThe foot bar in the shower was laying on the shower floor when I first entered the room. Room was half clean. Sheets don't fit bed well
Bed is very comfortable
Stayed in March 2024
Reviewed: April 2, 2024
Dipasqua
United States of AmericaNeed to improve the internet service
Location was excellent. Plenty of parking Great breakfast
Stayed in April 2024
Reviewed: April 2, 2024
Sara
United States of AmericaWould have liked more fruit verity and yogurt would have also been good. The waffle mix ran out as well. The conditioner in our room ran out. The pool was cold.
We loved the breakfast. The shampoo and conditioner was good too.
Stayed in March 2024
Reviewed: April 2, 2024
Latanya
United States of AmericaCold in breakfast area but enjoyed.
Stayed in March 2024
Reviewed: April 1, 2024
Jason
United States of AmericaPillows were too small and not very supportive. That’s the only thing I found displeasing
Location in proximity to multiple things to do including Easton and Sam’s Club
Stayed in March 2024
Reviewed: March 30, 2024
Carmen
United States of AmericaFor two days only had one elevator working
The second morning they were out of milk, orange juice and water at 8:30. Someone should have been checking on the bar
Stayed in March 2024
Reviewed: March 30, 2024
Sb6
United States of AmericaCleanliness of room. Our comforters on two of the beds were visibly dirty. And when we pulled out the sofa bed, the mattress had stains on it as well. I understand that the comforters don’t get cleaned but never had it be so blatantly evident before.
The room was very large! Which was awesome! Fit our family of six nicely. Also, I liked the location. Felt safe. And gas station right next to it so we were able to fuel up and continue on with our journey.
Stayed in March 2024
Reviewed: March 30, 2024
Angela
United States of AmericaOnly 1 elevator working very long wait time
Clean
Stayed in March 2024
Reviewed: March 28, 2024
Wenzel
United States of AmericaThe pool was on the small side and the temperature was cold, the kids didn't mind but I could only swim for a few minutes.
Great place to stay with elementary aged kids, they liked the pool and thought the room was super luxurious. Location was great, breakfast wasn't gourmet but there were plenty of options for 3 picky kids. Check in was easy and the staff was friendly, parking was no issue.
Stayed in March 2024
Reviewed: March 28, 2024
Marquita
United States of AmericaRooms are on the smaller side.
Close proximity to lots of shopping, grocery, and gas stations.
Stayed in March 2024
Reviewed: March 28, 2024
Amy
United States of AmericaHad to clean hair out of bathroom sink that was clogging it right after we checked in. It was disgusting!
Stayed in March 2024
Reviewed: March 27, 2024
Kelli
United States of AmericaBeds were uncomfortable
Very clean and spacious.
Stayed in March 2024
Reviewed: March 27, 2024
Qumi
United States of AmericaShampoo, conditioner & body wash could be better. Breakfast was not great.
Location is awesome! Walking distance to many many places. Parking lot is big. Rooms are nice.
Stayed in March 2024
Duruelo de la Sierra, Spain
Hayti, USA
Kagoshima, Japan
Massa Marittima, Italy
Palma de Mallorca, Spain
Gallipoli, Italy
Wanneperveen, Netherlands
Edinburgh, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content