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  5. Reviews of Hampton Inn & Suites Country Club Plaza

Reviews of Hampton Inn & Suites Country Club Plaza This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4600 Summit Street, Kansas City, MO 64112, United States of America

#11 of 114 hotels in Kansas City

Guests' Choice

Review Score

Based on 567 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was closed for maintenance but I still plan on staying here again.

    There were several restaurants and stores within walking distance.

    Stayed in March 2024

  • Reviewed: April 24, 2024

    10
    We had a nice stay!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was clean and in a convenient location to walk to the Plaza area.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Exceptional
    • Business trip
    • Group
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good (bonus that it was hot) and value for the stay was excellent.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Kitchen - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Missing biscuits and gravy at breakfast

    We stayed in a kitchenette room. It was the biggest room we have stayed in. Had everything we needed.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Nice hotel in a good location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Shower - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Don’t charge for parking. Garage was never filled up so there wasn’t a big demand.

    Location; the afternoon front desk employee Jason was very helpful in answering questions and providing information on restaurants and attractions and how to get there. He always had a smile.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Friendly and accommodating staff. Clean!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Shower - Non-Smoking
    • Stayed 1 night

    Everything was excellent.

    This hotel met our needs for one night for being close to Country Club Plaza without being outrageously expensive. The staff were exceptionally helpful and accommodating for a late checkout. The breakfast had lots of choice, clean and kept up to date. I would recommend this hotel to anyone.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Enjoyed our staycation on the plaza!
    • Group
    • Queen Suite with Kitchen - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot tub

    Close to plaza shops and restaurants, nice indoor pool, updated rooms and furniture.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Kitchen/Stove
    • Stayed 1 night
    • Submitted from a mobile device

    That we had to leave and go home.

    I love how everyone was so helpful and breakfast was good with lots of choices.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Loved the space, clean, nice layout. Our only downfall was the beds.
    • Leisure trip
    • Family with young children
    • Queen Suite with Kitchen - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The beds were very lumpy

    Very good location

    Stayed in April 2024

  • Reviewed: April 4, 2024

    10
    We enjoyed this property immensely!! Nice location!!
    • Leisure trip
    • Family with young children
    • Queen Suite with Kitchen - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    NOTHING!! Well, maybe an extra bathroom in the suites…

    The entire staff, from the check in desk, the complimentary breakfast crew, maintenance and housekeeping, were the friendliest and most helpful hands people on the planet!!

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    I would definitely stay here again. There were great restaurants and shops within walking distance.
    • Leisure trip
    • Couple
    • King Suite with Wet Bar
    • Stayed 3 nights

    Nothing really

    The junior suite was a great size!

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only one elevator working. There is no clear direction on how to go to the parking garage to the lobby to get to the elevator for the rooms. You could use a second or third bagel toaster. Took a while to wait in line.

    The room was very nice and clean. The. building was clean and very pleasant. The staff were nice and friendly.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 1 night

    Nothing, everything was great

    We wasn't sure where to eat dinner, the gentleman behind gave us a couple places to walk to, showed us how to get there and gave us a map...great job.. Breakfast was great, what a large selection..

    Stayed in March 2024

  • Reviewed: March 21, 2024

    10
    12/10 would stay again.
    • Leisure trip
    • Family with young children
    • Queen Suite with Kitchen - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only downfall to our trip was our neighbour who decided to turn either his/her Tv or phone volume up to max at 5:00 a.m. while we were still trying to sleep.

    This is always my go to hotel when we are visiting. The staff is always welcoming and accommodating, breakfast is great, and the cleanliness is exceptional.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We were sad the pool was closed.

    Very clean and great location. Great breakfast!

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location to plaza (couple blocks away), clean, spacious room and breakfast had a lot of options. Dog friendly with a open field across the street.

    I was impressed with what i thought would be a regular hotel with great location. It was nicer and cleaner than expected.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything. Will stay at this hotel every time we come to Kansas city. Which is every year. Loved it

    Stayed in February 2024

  • Reviewed: March 8, 2024

    9.0
    It was great- clean, comfortable and convenient!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The sheets were too small for the bed. The toilet did not flush very well (the toilet paper didn’t go down on the first flush). The lobby area did not smell good.

    It was so clean! The breakfast was pretty good and they rotated the menu. The staff was very friendly. The pool was very clean.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    9.0
    Looking forward to coming back.
    • Business trip
    • Solo traveler
    • King Room with Shower - Non-Smoking
    • Stayed 3 nights

    Needed more coffee in the room, That was an easy fix.

    Great location. Easy to get around. Room was outstanding.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    10
    I would highly recommend this hotel!
    • Leisure trip
    • Family with young children
    • Queen Suite with Kitchen - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything about our stay was exceptional! Our room was very clean, and the breakfast was delicious! The staff were kind and happy to help with anything we needed! We will definitely stay here again the next time we travel to Kansas City!

    Stayed in January 2024

  • Reviewed: January 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    ALL the staff were personable and attentive to our needs. The breakfast buffet contained a wide variety of food and beverages. All this, combined with the location, is the reason we’ve stayed at this property multiple times.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    10
    Crown Center family fun
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The Fire alarm went off. It was unsettling.. went off 2 times same day

    The breakfast was amazing the Staff was perfect. Hotel was clean!

    Stayed in November 2023

  • Reviewed: January 2, 2024

    10
    Comfortable and friendly staff
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Sheets fitting king size bed.

    I love the location. The breakfast is ok. My husband likes to get up and eat first thing in the morning, so the convenience is great.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    9.0
    Home away from home!
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Sheets need to fit bed better.

    Location is perfect for us. Breakfast is decent. Staff so friendly and helpful. Rooms clean and comfortable. Snack bar is well stocked and a nice selection of food, drinks and necessities

    Stayed in December 2023

Showing 1 - 25

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