5865 Hagman Road, Toledo, 43612, United States of America
#11 of 17 hotels in Toledo
Guests' ChoiceBased on 329 hotel reviews
7.5Cleanliness
8.1
Comfort
8.1
Location
8.3
Facilities
7.9
Staff
8.2
Value for money
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Kimberly
United States of AmericaMostly an unresponsive staff. I sent two simple messages, one about amenities and the other about a late check in. These weren’t answered, and no one picked up the phone when I called. Never having seen the place, this made us nervous. Staff (except breakfast helper) were minimally attentive/pleasant. Bare bones housekeeping, a broken ice machine on our floor and low batteries in remote. No hair dryer in room, which I think of as standard for a chain like this. I was told that “we’re still in the changeover “ meaning Comfort inn bought the property from Hampton Inn. The smoke alarm went off at 5am and again at 5:20. Complete with bright strobe lights. Explanation? Kitchen oven was malfunctioning. Not very restful; no apologies.
Great Toledo location. Quiet but close to area attractions. From lobby, looks nice, decorated simply and tastefully.
Stayed in April 2024
Reviewed: March 4, 2024
Hembree
United States of AmericaBreakfast was not available all days Pool was cold. Was told breakfast was only available on census.
Location
Stayed in February 2024
Reviewed: February 29, 2024
Erik
United States of AmericaRoom smelled like cigarette smoke and the hall way smelled like marijuana. The lady at the front desk was professional but not real friendly or welcoming.
Location was great fairly easy to find
Stayed in February 2024
Reviewed: February 9, 2024
Rachel
United States of AmericaWe were on the 1st floor and it was just very loud
It was clean and the location was good
Stayed in February 2024
Reviewed: December 14, 2023
Bogener
United States of AmericaThe only thing that could be better is having coffee, hot water available at anytime. By 6 it was luke warm .
Everyone was friendly, professional ect. Breakfast was very delicious.
Stayed in December 2023
Reviewed: October 23, 2023
Kristen
United States of AmericaThe breakfast was mediocre
Stayed in October 2023
Reviewed: October 9, 2023
Sonya
United States of AmericaPillows. To flimsy.
Staff was friendly & helpful. Room was clean
Stayed in October 2023
Reviewed: October 2, 2023
Christine
United States of AmericaIt was very easy to bring my dog outside quickly and discreetly as needed. Also, coffee was readily available in the lobby when we woke up in the morning.
Stayed in September 2023
Reviewed: September 5, 2023
Brittani
United States of AmericaOther guests staying on the same floor smelled up the entire place with marijuana. Bathroom floor was dirty.
Nice decor
Stayed in September 2023
Reviewed: September 2, 2023
Stephanie
United States of AmericaOnly one thing. The little “holding tank” in the mini-coffee pot wasn’t clean. It looked like someone had heated up something other than water, like a fruit drink. There was a pink residue. Other than that, the place and my stay was PERFECT and an exceptional Value!
Modern decor in the Lobby, and clean. The room was crisp & clean and THE PERFECT TEMPERATURE when I walked in! the bed was very comfy. It was quiet. The staff - EVERY person - made eye contact, smiled, and greeted me. That was “a first” for me, and a really nice touch! The keys worked. Chrck-in and Check-out was a breeze!
Stayed in September 2023
Reviewed: August 21, 2023
Kathleen
United States of AmericaThe breakfast was not very good. Selection didn't seem fresh (fruit) and limited supply. The employees (a man and a woman were looking at my family like "hurry up and go". It was still during the breakfast hours. Not welcoming. I was charged twice for the stay of one of the nights, but the credit card company corrected the error on their part for that.
Stayed in June 2023
Reviewed: July 17, 2023
Carlson
United States of AmericaSome rooms smelled
Breakfast
Stayed in July 2023
Reviewed: June 10, 2023
Monica
United States of AmericaADA room had bath tub with no shower bench
not much
Stayed in June 2023
Reviewed: June 5, 2023
Linda
United States of AmericaEverything was good
Room was very comfortable. Staff was friendly.
Stayed in June 2023
Reviewed: May 30, 2023
Christine
United States of AmericaWe did not have a micro wave
We had young children and our room was trashed and we asked them to please clean while we were at the zoo and they did and they did a really good job!
Stayed in May 2023
Reviewed: May 22, 2023
Rachel
United States of AmericaLocation is great and the rooms are very comfortable. Pretty quiet for the most part and clean.
Stayed in May 2023
Reviewed: May 22, 2023
Olszas
PolandThe room was nice, beds comfy, breakfast was great, the waiting staff were friendly and attentive.
Stayed in May 2023
Reviewed: May 22, 2023
Brad
CanadaClean and comfortable
Stayed in May 2023
Reviewed: May 2, 2023
Pam
CanadaFantastic location, early check in and great breakfast!
Stayed in April 2023
Reviewed: April 20, 2023
Karrie
United States of Americamore lighting in room colder air condition bigger towels
The lady who stands and watches everyone was terrible she made you feel uncomfortable
Stayed in April 2023
Reviewed: April 17, 2023
Ashley
United States of AmericaThe front desk managers weren’t very friendly. it felt like when I needed to ask them something that they were annoyed by me bothering them.
loved the size and comfort of the rooms and the area worked great for us.
Stayed in April 2023
Reviewed: April 15, 2023
Jing
United States of Americathe attitude of the receipt lady
The room is clean. Breakfast is good and the lady serving it is nice.
Stayed in April 2023
Reviewed: April 6, 2023
Sarah
United States of Americaconvenience and locale
Stayed in March 2023
Reviewed: April 3, 2023
Julianne
United States of AmericaDidn't have breakfast.
Stayed in February 2023
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