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  5. Reviews of Hilton Garden Inn Gilroy

Reviews of Hilton Garden Inn Gilroy This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6070 Monterey Road, Gilroy, CA 95020 , United States of America

#2 of 11 hotels in Gilroy

Guests' Choice

Review Score

Based on 323 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.1

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Showing 1 - 25

  • Reviewed: May 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night

    The price

    location, breakfast,

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast should be included

    Great location... clean room, comfy bed

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not up to standard for a very good hotel. Food quality lacking. Coffee weak, and real milk was by the cereal, not the coffee.

    Staff were lovely.

    Stayed in April 2024

  • Reviewed: March 10, 2024

    9.0
    Will recommend to friends
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Water volume

    Breakfast is fine, the volume of shower water is poor.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was so friendly.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Pleasant, the staff at the front desk was verynice
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The overwhelming air freshener in the lobby

    The room was comfy and clean

    Stayed in February 2024

  • Reviewed: January 4, 2024

    8.0
    Great place to stay for a night while traveling in California.
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quiet. Close to shopping. Freeway close. Clean. Good value. Pleasant staff.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    8.0
    Nice comfortable stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had called a day or two prior to our stay to make sure the hot tub and pool were working. To our disappointment they were both closed when we arrived.

    We were impressed with the property. The lobby was clean, large, and welcoming. The staff was friendly. The breakfast was great with made on order hot entrees. The room was clean and has a nice setup.

    Stayed in December 2023

  • Reviewed: January 3, 2024

    9.0
    Excellent. Would stay again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Manager at the front desk was very helpful and courteous. Smiled, made check in easy, answered questions and overall was professional and pleasant.

    Stayed in January 2024

  • Reviewed: October 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Coffee pot, too small. The one in the room, really enjoyed coffee station in lobby

    Didn't try the buffet breakfast but it looked good, will try the next stay.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Nice but not so convenient or restful.
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotels should have charging stations now but my biggest issue was that my room keys would not consistently work. It was very inconvenient. There was noise all night (stomping and slamming) from adjacent rooms. There was a wedding or something on the first floor you could t hear at all but the nearby rooms stomped until nearly dawn

    The property is well kept.

    Stayed in October 2023

  • Reviewed: September 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great location

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    Overall an enjoyable stay!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom door made a sliding scratching noise each time closed very loud. The sheets on both beds had something like dried blood or chocolate on them nothing I would be super concerned about but it was kinda off putting. No vent in bathroom. I didn't like that my 6 year old was so easily able to purchase a 20.00 movie. That was a deal breaker as I was in shower and he bought Elemental then fell asleep 15 minutes after lol

    Location convenient, the breakfast option was ok. Usually complimentary, but it was ok. Really enjoyed the shampoo and body wash being chemical free.

    Stayed in September 2023

  • Reviewed: August 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendly staff and closely located to downtown Gilroy.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    9.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Receptionist not really caring

    Facilities, breakfast, pool

    Stayed in August 2023

  • Reviewed: August 15, 2023

    7.0
    Ok overall with some improvements needed
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    1) Very very very loud AC . Doesn’t help to have a restful night of sleep after a long drive from southern CA , especially with a pretty uncomfortable stiff mattress like that . Install a modern ceiling fans instead ! One can’t use your AC anyway for the whole night . Had to turn it on/off all night long ! 2) internet connection is spotty 3) Bottled water for 3$ ?! Feels like airport prices , but even there they have drinking fountains. Most hotels now are offering complimentary drinks and coffee . 3) keys not working . Had to reset twice . That happens a lot , thankfully you had a nice cleaning lady who helped us with this issue

    Great shower , water pressure and very generous bottles of shampoo! Breakfast looked and smelled good , watermelon and scramble eggs looked fresh , but we decided to eat somewhere else . Location was good , parking was easy , spacious and mainly available. The entry hall with high ceiling and lots of light . Nice first impression. We enjoyed using your gym! Swimming pool looked inviting , but didn’t have any fresh towels in the morning . Overwhelmed staff or cost cuts ?

    Stayed in August 2023

  • Reviewed: August 5, 2023

    8.0
    Decent place for the price we paid.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a sticky part on the carpet. But the rule is to always wear your shoes/ slippers ⚠️.

    The hotel was a decent price for a decent place. If you need just a basic room to sleep, this is a great hotel. It had your basic necessities and the bed was comfortable. Bathroom was also nice, clean, and updated.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    7.0
    Pretty good for price and decent pool.
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Requested adjoining rooms in advance but they did not hold them. HOT in lobby and hallways. No towels at pool. Only one very slow person at check-in counter.

    Spacious, clean room. Decent breakfast buffet included in our room package.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    9.0
    The Hilton Garden Inn Gilroy is an excellent place to stay.The rooms are spacious, the staff is great, the location is g
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    We were given two queens initially, but the staff member switched us to a king room, and everything was great!

    I liked our bed, the shower, the staff, and the breakfast.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    7.0
    I had a great visit with my friends, the place was quiet although the beds weren’t as comfortable as they could have bee
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was closed, the front desk staff was not hospitable, we weren’t acknowledged upon arrival.

    There was a very nice patio that we sat and visited, ate pizza and drank our own beverages. The most friendly of all staff was the Bar tender at the hotel bar we were told was closed for The Weeknd by the front desk upon check in and the maid .

    Stayed in July 2023

  • Reviewed: July 3, 2023

    9.0
    I might stay again, just not in Gilroy.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was made to wait and checked in late around 3:45pm. Also, when I first arrived the woman at reception was not nice. She didnt even make an effort to smile.

    It was clean and comfortable.

    Stayed in July 2023

  • Reviewed: June 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Pool closed.

    Nice size room. Comfortable.

    Stayed in June 2023

  • Reviewed: June 13, 2023

    8.0
    it was good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    no complimentary breakfast

    location

    Stayed in June 2023

  • Reviewed: May 14, 2023

    7.0
    What Hilton needs to due to improve hotel accommodations.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The furniture is dated and worn. The beds were soft and not very comfortable. The ceiling in the bathroom above the shower looks like it had black mold. The shower drain was brown and looked rusted out. Not worth the price of over $200.00.

    I liked the lobby and the common areas. The grounds were nice.

    Stayed in May 2023

Showing 1 - 25

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