4307 Big Tree Way, Greensboro, NC 27409 , United States of America
#35 of 83 hotels in Greensboro
Guests' ChoiceBased on 180 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.6
Value for money
7.6
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 1, 2024
Kimberly
United States of AmericaSimple, the restaurant on site.
Stayed in March 2024
Reviewed: March 8, 2024
Kenny
United States of AmericaI ask the desk clerk to enter my rewards number He said ok and kinda just blew me off I checked the next morning and found that he in fact did not enter my number in Now I have to wonder if this is a pattern
Stayed in February 2024
Reviewed: December 4, 2023
Sara
United States of AmericaThe pool was a bit small but not terrible. We are a family of 5 and there were 3 other kids in the pool with all of us so it got a little tight. But nonetheless, we still had a good time swimming in December!
We traveled as a family to buy a new car and needed a place to sleep before our long trip back home. The property was conveniently located near the interstate and extremely close to restaurants and stores. There was a pool which my kids were so happy about and the hotel was very clean and decorated beautifully for Christmas.
Stayed in December 2023
Reviewed: August 26, 2023
Judy
United States of America. Only downside was the clock alarm went off at 6:00 am from previous guest and had not been turned off. Was difficult to get back to sleep.
New renovations were very nice!
Stayed in August 2023
Reviewed: June 12, 2023
Beverly
United States of AmericaThe egged were mushie and no melted cheese
Location was good. The bacon was excellent
Stayed in June 2023
Reviewed: April 26, 2023
Samir
United Arab EmiratesThe price is high
The staff were helpful and parking lot is good Location is good
Stayed in April 2023
Reviewed: March 28, 2023
Michael
United States of AmericaThe breakfast could have been included.
The breakfast was very good, but for the price of the room, it should have been included like it is at the Hampton Inns and other Hilton Garden Inn locations.
Stayed in March 2023
Reviewed: September 23, 2022
Simone
United States of AmericaThe room smelled musty, probably due to old carpet. Bath tub was rusty and needs fixing. The room needed better lighting.
Location to shops and convention center. Staff was pleasant.
Stayed in September 2022
Reviewed: September 13, 2022
Heather
United States of AmericaParking in the evening isn’t monitored as we were lead to believe, and someone parking a U-Haul taking up 6 spots. We had to park in the very back which isn’t safe for two women traveling. The nice gentleman at the front desk seemed uneasy about it as well but said that there was nothing that they could do. for the safety of guests, parking needs to be monitored.
great atmosphere, wonderful staff, the most comfortable hotel beds I’ve encountered. Nice, clean pool. The water pressure is excellent and the water stays consistently hot.
Stayed in September 2022
Reviewed: July 22, 2022
Kimberly
United States of AmericaThe bathroom had mold in it. The self serve market didn’t have prices on all items.
The location was good. Near the highway and other eateries.
Stayed in June 2022
Reviewed: June 6, 2022
Denise
United States of AmericaI had to pull the door to close it all the the way, the bathroom sink water moved slow out of the sink need to beds.
Everyone was super helpful, great customer service.
Stayed in June 2022
Reviewed: May 18, 2022
Brandon
United States of AmericaCould tell the place is dated. The bathrooms need an exhaust vent badly! The steam has rusted all metal items in the bathroom. There is probably some mold behind some items as a result. It made our bathing experiences not as pleasant as they could be. Taking showers back to back after someone had gone in front of everyone made it too stuffy, clothes were damp from all of the steam, and fixtures were dripping water.
The area was descent. I like that there were several restaurants in the area to choose from. I like that this hotel had enough beds for my larger than average sized family. Wasn't a horrible stay.
Stayed in April 2022
Reviewed: April 18, 2022
Lashay
United States of AmericaNo blow dryer in the room to dry hair with.
We had a nice stay.
Stayed in April 2022
Reviewed: April 18, 2022
Taletrice
United States of AmericaMy room had a very bad smell when I got there I had to call and get fabric spray for the room..
The staff was very nice!
Stayed in April 2022
Reviewed: April 6, 2022
Syed
PakistanBreakfast arrangements
Over all experience
Stayed in April 2022
Reviewed: March 17, 2022
Marybeth
United States of AmericaBreakfast was good but for the price of the room it should've been included.
Stayed in March 2022
Reviewed: February 6, 2022
Gratiela
United States of AmericaWe enjoyed our one night stay, though very disappointed in the morning they didn’t have a breakfast included in the price for the room. The answer was we have to pay for it without even asking if we are Hilton Honors members or not! After we checked out another customer told us the breakfast is free for Hilton Honors members! Being new to this unfortunately we believed what we were told.
Stayed in February 2022
Reviewed: December 27, 2021
Robert
United States of Americagreat cable package
Stayed in December 2021
Reviewed: December 3, 2021
Aisha
United States of AmericaI booked using a third party agent and I think I was overcharged.
The hotel was very clean and pleasant. The hotel is conveniently located near everything or a short distance drive to everything else. The hotel parking lot and outside was very clean and safe. Breakfast was served but you have to pay lol still convenient. There were snacks available in the pantry. The overall stay was great and the staff was extremely nice and friendly very accommodating.
Stayed in November 2021
Reviewed: September 6, 2021
Roudayna
United States of AmericaThere was no fans in the room, smelled a little humid/muggy when you open the door, nothing a little air freshener cannot handle. Only sports channels on the TV in our room.
I loved the Neutrogena products in the rooms. Staff was very helpful and friendly. Excellent breakfast variety!
Stayed in September 2021
Reviewed: September 5, 2021
Courtney
United States of AmericaI had a hard time getting breakfast even when I showed the worker my reservation on my ohone stating breakfast is included. In her record it wasnt included. Also when I left my card was charged more money in addition to the hold fee for damages (which was later released). But I was charged an extra $28. Im assuming they charged me anyway for breakfast. I would not return. Also the wood floors in the living room part of the room were warped/damaged. Looked weird.
I had a hard time getting breakfast even when I showed the worker my reservation on my ohone stating breakfast is included. In her record it wasnt included. Also when I left my card was charged more money in addition to the hold fee for damages (which was later released). But I was charged an extra $28. Im assuming they charged me anyway for breakfast. I would not return.
Stayed in August 2021
Reviewed: August 24, 2021
Doris
United States of AmericaThe room had a damp, musty odor. We switched to another room that was better, but still had that smell, just not as strong.
The location was excellent, the breakfast was excellent. Great television channels and comfortable bed.
Stayed in August 2021
Reviewed: August 15, 2021
Ifeanyi
United States of AmericaNo “make to order” eggs station unlike other hotels
Don’t like the selections for breakfast
Stayed in August 2021
Reviewed: August 1, 2021
Lajuneknox
United States of AmericaNot Applicable
Everything... Especially the breakfast and staff... Great location for shopping. There's Seafood right across the street. WootWoot!!!
Stayed in August 2021
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