224 Gold Star Highway, Groton, CT 06340, United States of America
#6 of 15 hotels in Groton
Guests' ChoiceBased on 126 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
7.9
Staff
8.5
Value for money
7.2
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 29, 2023
Frances
United States of AmericaBed and pillows were too soft and the hallway carpets were a tad ratty.
There was a fire pit! And, staff was friendly.
Stayed in November 2023
Reviewed: October 30, 2023
Maria
United States of AmericaDoesn't explain that breakfast while available is additional.
The staff were great and the location was great.
Stayed in October 2023
Reviewed: October 9, 2023
Oren
IsraelThe beds could be more comfortable.
Great location, clean, nice staff, 5 minutes drive to New London in an Impressive building.
Stayed in September 2023
Reviewed: September 21, 2023
Brunetti
United States of AmericaThis hotel had installed extremely heavy door that are put in place in case of a fire. We were unaware of this which cause my hand getting slammed in the door. Nothing broke just bad bruising. When I mentioned it at check out staff was very apologetic and kind and offered me a bandage. I should have asked for a manager at that point. This information should be provided before it more than swollen and bruised fingers.
Staff was very helpful nice and friendly. The rooms were clean and very comfortable.
Stayed in September 2023
Reviewed: July 24, 2023
Shakeela
United States of AmericaGreat place. Delicious breakfast!!
Stayed in July 2023
Reviewed: July 10, 2023
Laurel
United States of AmericaBreakfast not included.
Stayed in July 2023
Reviewed: June 19, 2023
Jennifer
United States of Americaa bit pricy for a short overnight stay with no amenities utilized. Room door was stiff and hard to open with luggage.
very comfortable hotel there when I needed it (booked the same night)
Stayed in June 2023
Reviewed: April 13, 2023
Mildred
United States of AmericaBreakfast was done when I went to eat
Stayed in April 2023
Reviewed: September 20, 2022
Natalie
United States of AmericaCan always count on a great room and great breakfast before going to the Coast Guard Academy
Stayed in August 2022
Reviewed: June 22, 2022
Stephen
United KingdomWiFi always dipped out when not used for a few minutes
Modern & well maintained.
Stayed in June 2022
Reviewed: June 10, 2022
Delia
United States of AmericaNo whirlpool
The room was clean the beds and pillows were comfortable but the elevators and the hall next to the elevators on the ground floor were dirty... I chose this hotel because it said it had a whirlpool and a pool to my disappointment the whirlpool was no longer there it had been filled with cement
Stayed in June 2022
Reviewed: April 24, 2022
Parenteau
United States of AmericaMy breakfast was cold and a lady that worked in the morning won't let me bring my service dog to breakfast.
Stayed in April 2022
Reviewed: April 9, 2022
Cvb209
United States of AmericaI have stayed many times here. It is consistent. Overall solid.
Stayed in March 2022
Reviewed: March 20, 2022
Leon
United States of AmericaBreakfast was not free despite staying at a Hampton Inn managed by Hilton the night before at a cheaper rate that included a complimentary breakfast with eggs, waffles, sausage, french toast sticks and much more. It seems like the actual Hilton could provide a similar complimentary breakfast given the higher rate and slightly smaller rooms
Staff was friendly and room was comfortable
Stayed in March 2022
Reviewed: March 20, 2022
Oram
United States of AmericaWinter weather when we arrived and outside entrance was not shoveled or salted. Was very slippery and icy.
Stayed in February 2022
Reviewed: February 21, 2022
Kerry
United States of AmericaBreakfast should come as complimentary not having to pay a large sum of money then have to pay for breakfast
The quietness
Stayed in February 2022
Reviewed: December 10, 2021
Roslyn
United States of AmericaWe had breakfast outside of the hotel. It was good and nearby. So the hotel was in close proximity to restaurants. That was a plus.
Stayed in November 2021
Reviewed: October 31, 2021
Cesar
United States of Americait was a loud night on our floor!!!tough to sleep soundly
room was nice
Stayed in October 2021
Reviewed: September 19, 2021
David
United States of AmericaThe cost seemed exhorbitant.
The staff was very friendly snd helpful particularly Jay Estrada
Stayed in August 2021
Reviewed: September 13, 2021
Patricia
United States of AmericaThe first night we checked in the lady Alexis at the front desk was rude and charging more than booking.com had quoted us. I paid cash and asked 3 times for a receipt and she said she emailed it 3 times but I never received it So I asked if she could print me a receipt. When she printed it the paper had nothing about what I paid! It made me suspicious and I asked for my cash back and applied a card which charges me for the wrong rate and a very high deposit that they said would be returned once I checked out. Hopefully it will be. All other staff was very helpful and friendly except this particular lady!
The location was very good. For the most part it was clean.
Stayed in September 2021
Reviewed: July 25, 2021
Pamela
United States of AmericaFunctional ice machines on all floors.
Breakfast was fair. Ice machines were not operational. Staff was very friendly
Stayed in July 2021
Reviewed: July 20, 2021
Joseph
United States of AmericaAddl early check in. Nickel and dime attitude
Stayed in June 2021
Reviewed: July 4, 2021
Dan
United States of AmericaThe bed … when I finally laid down on the bed it was slanted upward towards your feet , I was so tired that I just propped up the pillows to elevate my head. After about an hour, My shoulders were in pain. So did a 180 and had my feet facing the headboard and was finally able get to sleep.
Clean and presentable, plenty of parking and the location was optimal.
Stayed in July 2021
Reviewed: June 22, 2021
Patrick
United States of AmericaTv kept cutting due to Satellite tv
Stayed in June 2021
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