Great location , rooms spacious

Stayed in August 2022

The air conditioner didn't work very good!!

Good location Good help. I'll stay there again!!

Stayed in August 2022

counted 5 cockroaches on 3 different walls and a bed within 2 minutes of check-in

good food; comfortable bed

Stayed in August 2022

Everything everyone has said about the hotel is pretty accurate. It is located RIGHT off a busy highway, so be prepared to stop quickly. It's definitely an older Holiday Inn and you can tell by all the stains everywhere. The room was smelly but clean and once we got the cold air on and circulating, it wasn't that bad. The hallways definitely smell like weed. Lol. My 12 year old asked me if there was a skunk somewhere. Overall, my husband and I would probably stay again by ourselves but not with the kiddos.

The staff was great even though we could tell they were short staffed. They were excellent! Location to event was good.

Stayed in July 2022

In our room for 2 guests, there were only 2 bath towels, 1 wash cloth, & 1 hand towel. I guess we are supposed to share? When we arrived, our tv/direct tv wouldn't work until we plugged into a different outlet. Mini fridge was not cool enough to store our food with no place to turn it down. Our ac did not work at all, the fan would run but the compressor would not kick on. After sweating for a couple of hours, we decided it was just too hot in our room to sleep, so we had to switch rooms before bedtime. The new room had an ice cold ac, but the fridge was not cold in this room either with no place to turn it down. Same towel shortage problem in this room as well.

Staff was super friendly, helpful, and accommodating. Everything was very clean. We felt very secure here and parking lot was very well lit.

Stayed in June 2022

Outdated

Large rooms

Stayed in June 2022

The shower tub must be clogged because it filled up quickly. The vending machines were cash only.

The room was clean, the bed was comfortable, and the AC unit worked well.

Stayed in June 2022

lack of hot water room needs refreshing/updating

location to arrowhead

Stayed in January 2022

The room was something to be desired. No hot water!!! It eventually got warm(using this term lightly). The heater would not get hot. I would not stay here again. Sorry

The staff was very helpful and friendly. Clean and spacious .

Stayed in January 2022

Toilet broke and they said they would send up maintenance. Checked back several hours later and was informed that maintenance had left for the day. The hotel was full so they couldn’t move us rooms. They did adjust our price which is why I rates the staff high but the facility low.

Staff was friendly.

Stayed in December 2021

The room did not have a refrigerator.

The breakfast was good. The staff was professional and friendly.

Stayed in November 2021

I don’t like the highway merge right away. Some very rude drivers flying by. We didn’t have enough towels in the room for all of our guests

The location wasn’t bad. I liked the comfy bed and clean room. I enjoyed the completely hot tea in the the room. The entire hotel appeared clean inside and out which was very nice.. thank you

Stayed in November 2021

Thought price was a little high. Didn’t grant our request for two rooms together after we stopped early and they said they could make it work.

Breakfast was good! Room was cool temperature wise. They got us extra blankets we requested. Helped us arrange transportation to Chiefs game with Clyde. He did a good job.

Stayed in October 2021

Only one bed in room for two people, booked two beds. In addition hotel booking recept didn't match invoice at checkout C

Good

Stayed in October 2021

One very slow elevator. Booked two rooms got there at 6:30 and only one was ready. And it was not the right room. They were to be matching but the dirty room was much smaller. No compensation offered.

Clean and bed was nice.

Stayed in September 2021

The curb side appearance was severely lacking, 5 Dead Trees, medians were not cut and some of the bushes needed to be trimmed Smell in one of the rooms quickly corrected by the staff and tv remote did not work in one of the rooms. Breakfast was a little lacking. Drink dispenser was out of order. Choices to drink were coffee, milk, orange juice, apple juice. No cold tea, water or ice available.

Breakfast Food was good for the situation (eggs, sausages, biscuits, waffle station, yogurt, etc) The electric car charging stations are a good addition. Staff was very professional, polite and responsive. Close to scheduled events

Stayed in August 2021

Daily OPERATIONAL MANAGEMENT for facility needs great improvement and more accountability…plus there should be nighttime hotel maintenance staff, other than just a one front desk person working alone as..TV remote did not work. Breakfast juice dispensers were not working. Treat’s Vending Machine worked on Coins only. Room had no insulated coffee cups to make coffee. When I called the front desk to report…the nighttime desk man’s answer was that “there is nothing he can do about it at that time of night (10:00 pm) But he will inform the General Manager about all of this and ask for a Discount $$$ instead”. So, no help from anyone, and no Discount given. Need more help from additional staff.

Nice faculty with good front-line staff.

Stayed in August 2021

Location

Overall the hotel is nice, but location is terrible.

Stayed in July 2021

We came back to our room once and our door wasn’t shut all the way from the cleaning staff. Anyone could have went into our room. I think the cost of our stay was a little pricey for the overall quality of the hotel. The pool was not in good shape, our bathtub had dirt in it, the hairdryer had someone else’s hair all over it. Towels were kind of just thrown onto the shelf, not folded nicely. The tv stand was dusty. Didn’t seem like there were extra covid cleaning policies in place because of that. Just small things that could have been avoided.

Breakfast was great. Staff was very friendly.

Stayed in August 2021

The location was very close to the Royals game we were attending. This was my main reason for choosing this location. Breakfast was very good, lots of choices for warm and cold items. Food was very fresh and the biscuits and gravy were very delicious.

Stayed in July 2021

One of our kids needed to sleep on the sofa bed. it was literally springs with cloth on them. thankfully we had extra blankets with us and laid on over the sofa for her to sleep on and it was fine. if we had planned on staying longer, I would've called down about it.

The location was fine for us. The staff was very sweet and friendly and check in was quick. The beds were comfortable enough for our stay. We only needed to stay one night, as we were headed home from across the country, so we didn't take advantage of anything besides sleeping.

Stayed in June 2021

Getting to the location is a little difficult if you’re coming from the opposite side of the road. Pulling out on the highway to immediately turn is scary.

The staff was very busy that weekend and was still very kind to us!

Stayed in May 2021

The location was a little farther from downtown KC then expected and I expected a little more from the room overall.

The overall quietness was pretty great however the walls were pretty thin.

Stayed in April 2021

The hotel can be difficult to get to from the north.

The breakfast was good. It just didn’t have much variety.

Stayed in May 2021

The hallway and room smelled of smoke, I didn’t like that but it was something I could tolerate. Went to take a shower and the tub was stained and looked dirty but smelled of cleaner so I’m guessing it’s just old and needs updating, I decided to pass on the shower when I sat on the toilet and got attacked by ants. Again not ideal and I saw what the staff was doing when I checked in so I went to the store and got ant spray. I was booked for another night but decided to cancel it since I didn’t want to shower there and ants were all over the bathroom. Went to lay down and found an ant in my bed. I expect more from a holiday inn. I wasn’t staying at a $40 a night super 8 this was over $150 a night!!

The staff was very friendly and tried to be helpful. They were dealing with multiple issues with rooms and trying their best to accommodate.

Stayed in September 2022