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  5. Reviews of Holiday Inn Resort Galveston - On The Beach, an IHG Hotel

Reviews of Holiday Inn Resort Galveston - On The Beach, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5002 Seawall Boulevard, Galveston, TX 77551, United States of America

#28 of 61 hotels in Galveston

Guests' Choice

Review Score

Based on 881 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.4

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The carpet in the room was old & felt damp.

    The location was great. The beds were so comfortable & clean. Really nice pool area. A fun bar by the pool. Enjoyed looking at the beach & Gulf from my balcony.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 3 nights
    • Submitted from a mobile device

    Pay for parking and no continental breakfast

    Clean room and great view of the ocean

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Very comfortable room and welcoming staff
    • Family with young children
    • Queen Room with Two Queen Beds and View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t like entering room from outside

    Staff helpful and accommodating. Great location and convenient to many eating establishments

    Stayed in April 2024

  • Reviewed: March 28, 2024

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was way overpriced. We were there for a dance competition and in the morning our high school girls walked out of their rooms to a dead body

    The staff was friendly and the rooms were clean

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Great spot
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The back hallways need more care Remodelatipn elevators

    I always enjoy my stay. Everything

    Stayed in March 2024

  • Reviewed: January 25, 2024

    8.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I wish reasonably priced rides to the pier were offered.

    Stayed in December 2023

  • Reviewed: January 21, 2024

    8.0
    It was good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms open up to the outside

    Location / All rooms facing water

    Stayed in December 2023

  • Reviewed: November 27, 2023

    8.0
    Ok
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    The first floor lobby has an overpowering smell of SEWAGE I.e poop . When I mentioned it to the front desk she acted like she didn’t know what I was talking about but it was only there.

    Location, view of the beach and balcony

    Stayed in November 2023

  • Reviewed: November 13, 2023

    7.0
    Good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff that checked me in was not very friendly or helpful didn't explain where my room was where the ice machine was or what all they had to offer on site didn't explain anything the next morning had to speak with a manager that made my stay much better

    The location and the view the manager took care of the issues I had and made my stay much better

    Stayed in November 2023

  • Reviewed: November 2, 2023

    8.0
    I had a nice stay.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I thought the price was a bit high for the off season.

    Clean room. Friendly helpful staff.

    Stayed in November 2023

  • Reviewed: October 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great hotel and service is excellent.

    Stayed in September 2023

  • Reviewed: October 16, 2023

    8.0
    Wonderful stay; Clean property, friendly staff, and will book here again
    • Leisure trip
    • Group
    • Executive Room with One King Bed and View - Non-Smoking
    • Stayed 2 nights

    I don't have any complaints about the property other than an extra pillow and blanket would be nice to have in the room.

    Loved having a restaurant and bar on the property. Good band at the bar and had a great time. Staff was attentive and the room was comfortable and clean. I had not stayed at this hotel for many years but was presently surprised. My grandson had a blast at the pool.

    Stayed in October 2023

  • Reviewed: September 30, 2023

    9.0
    ..
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds and View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No complementary breakfast

    Loved the live music downstairs at lounge

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    over priced
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds and View - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms don’t have blackout curtains and it makes it hard for someone to sleep in late while on vacation.Rooms are over priced and then you have to PAY FOR PARKING on the property during your stay is ridiculous.Pretty sure I will book elsewhere in the future

    The view from the room was great

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The price and the services. I was charged an extra 60 dollars for a 2 mile ride down to the port when I booked it, and it made it seem like it was included. Then, when I called, it was not so for 1 night, almost 500 dollars, with adding 60 for shuttle, and the breakfast was not that great, and I paid for that 2. It's not exactly worth it. Probably won't stay there for a cruise again.

    The location and the view.

    Stayed in August 2023

  • Reviewed: September 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything

    The workers in the restaurant for breakfast were amazing! Very friendly and happy. They were helpful and cleaned the tables fast so people could sit down. I was extremely thrilled by them.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    9.0
    Great place!
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    For the size of the bar, the volume that the band was playing at should have been lower. It was good but really loud.

    Pool was super clean and beautiful! Live band in the bar.

    Stayed in September 2023

  • Reviewed: August 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom could of been cleaner

    Location

    Stayed in August 2023

  • Reviewed: August 6, 2023

    8.0
    Beautiful place and we had lots of fun
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There were fees for parking the car at the hotel.

    I lived that the beach was across from the hotel. We went to the beach at least twice a day. I also liked the kids services the hotel offered.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Nice hotel with a great location for the beach.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The pool and pool area was nice but small. At night time, the area outside next to the bar was crowded with kids. Not really an area for adults to relax and enjoy themselves.

    The breakfast was good and the towels for the the pool were a nice touch.

    Stayed in May 2023

  • Reviewed: August 4, 2023

    7.0
    The stay was good overall. The staff did what they could to help and we had a good time while we were there.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    There rooms have maintenance issues due to age. They want extra for rooms with a descent view. And they charge for parking even if you’re a hotel guest. Landry’s is a greedy organization.

    Nice location, nice pool. Great staff. Very good restaurant on property.

    Stayed in July 2023

  • Reviewed: August 3, 2023

    7.0
    It was a great stay. I just wish we didn't add breakfast to our stay. It wasn't worth the price.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast wasn't great. Not worth the price. I should have saved my money and just ate at IHOP down the street.

    The location was great! Beautiful view of the ocean! The staff was very friendly and helpful.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    9.0
    Perfect
    • Leisure trip
    • Couple
    • King Room with View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in July 2023

  • Reviewed: July 28, 2023

    8.0
    We enjoyed the stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t like the really soft pillows. I didn’t like the one elevator per location. I didn’t like that every morning someone text to check on my stay, but didn’t answer my question. I didn’t like that all phone lines were busy when I called from the room. I didn’t like that breakfast was not included in the price. I didn’t like that parking price was not included in the pricing.

    I liked the location of the hotel being right across from the beach. I liked the view from my room of the hotel pool or the beach area. I liked that I could see the parking lot area from the back side.

    Stayed in July 2023

Showing 1 - 25

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