- Breakfast buffet had a good selection but was very busy and ran out of food on occasion - Sofa bed was uncomfortable

- Ideal, central location - Spacious, clean rooms - Compact but modern fitness center

Stayed in April 2024

I didn't like the wait for the elevator.

The hotel is conveniently located in the heart of downtown Chicago. The room was very nice, and they have a very good hot breakfast. The hotel was just two blocks from Trump Tower, and my room had an excellent view!

Stayed in March 2024

sofa very uncomfortable, would like to see more choices on TV. elevators stretched only 2 its a big job to put in more so i get it not that I needed it but overnight parking $67 seems steep

Breakfast excellent serving staff v friendly , room nice, showers great good water pressure bed comfortable location to getting around very good

Stayed in May 2024

The elevator wasn't working because they were being worked on. So it took some time just to get to the lobby and the breakfast area.

The breakfast was good. The staff was very nice.

Stayed in April 2024

Fridge wasnt cold at all. Couch was not clean

Liked the location. Comfortable clean room with a great dual corner view

Stayed in May 2024

No lobby in the main floor.

Very spacious suites

Stayed in May 2024

Error in my final bill. Was charge two times. Waiting for my credit to my account.

Awesome location. Staff was very helpful. Breakfast staff was very professional.

Stayed in May 2024

Be front up about there being 19 floors only and the views are of other not so nice buildings' rooftop parking lots. Have some type of parking, $67 per day is a joke

The view was the best the building location could offer I guess

Stayed in May 2024

We had arrived by travelling 21 hrs of travel and reached hotel at 10 a.m. When I asked for early checkin the staff who was working in morning shift was not at all polite.She didn't talk politely.But the staff after the first shift at around 12.45 pm made possible for early checkin after hearing from us that we had arrived after long journey.Thanks to her.I forget to note down her name.

Cleanliness,comfort,hospitality

Stayed in May 2024

The furnishings were a bit dated.

The location was fantastic, being close to everything down town. The room was large and had everything you need.

Stayed in April 2024

room a bit dingy, pillows uncomfortable, other than that, great

Stayed in April 2024

The indoor pool with views of the city was lovely— my only complaint was that it was a bit cold. I liked the set up of the room, stocked kitchen and bathroom. My only complaints are that the shower is a bit too strong (pressure), the toilet flushing made a weird noise and I think it would be nice if you updated the TVs with some streaming services.

Stayed in April 2024

Price was very high for two night stay..@$600.USD

Very very good.

Stayed in April 2024

I didn't like the weekend atmosphere because there was a lot of people partying after 10pm and you can smell the smoke in the hallways. It wasn't pleasant for families present. I also had to go downstairs to get something and there was a lot of people just hanging out in the lobby area not waiting for cars. They were just staying out of the cold. It wasn't a comfortable atmosphere. I can see why there was security at night.

I liked the location because it was very central. I also liked how there was apperitivos for late afternoon snack. I liked the valet service and how you can text ahead of time.

Stayed in April 2024

The hotel sink was clogged and the tables could have been better. It wasn’t clean we had to clean the kitchen and bathroom. The table had stains.

Great location and accessibility

Stayed in April 2024

Nothing was wrong

Everything was good

Stayed in April 2024

I can’t say there was anything to complain about or dislike about our stay there.

Location was central to the places and activities we were looking to do.

Stayed in April 2024

The views were great from our 18th floor room. I also loved the view from the pool area though we didn’t use it on this short stay.

Stayed in April 2024

Rooms could use an update….looked worn compared to other home wood suites. Free breakfast could use an update too.

Stayed in April 2024

The elevator was broken for 2 days, the long.wait for.the elevator, and it sounds like its.going to break down with us in it.

Convenient location, friendly staff specially the.breakfast crew and morning valet. The rooms were comfortable and with the view of the chicago skyline (17th floor) Breakfast is good, but maybe change.the eggs to the option of plain or with cheese

Stayed in April 2024

breakfast

Stayed in April 2024

Streets of Chicago are noisy during the night (emergency sirens and etc.) so don't expect silence while sleeping. Sofa-bed was a bit worn down. Breakfast was included in the price, but it lacks variety and taste (except apples and yogurts). Lobby is located in the 6th floor so waiting for elevator at the entrance sometimes can be longer than expected.

Great location! Not far away from shopping, dining and generally walking around. Check-in was quick, staff was friendly. Room is big - you get separate living room and bedroom. And kitchen!

Stayed in April 2024

The price i paid is more expensive then the price on the day I arrived and i still need to pay deposit and has not been credited yet to my credit card

Stayed in April 2024

Staff should held guests to carry luggage

Overall good management

Stayed in April 2024