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  5. Reviews of Extended Stay America Suites - Seattle - Kent

Reviews of Extended Stay America Suites - Seattle - Kent This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

22520 83rd Avenue South, Kent, WA 98032, United States of America

#9 of 11 hotels in Kent

Guests' Choice

Review Score

Based on 110 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.8

  • Location

    6.3

  • Facilities

    5.6

  • Staff

    6.8

  • Value for money

    5.6

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 1, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was really uncomfortable

    Stayed in January 2024

  • Reviewed: April 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I guess someone got kicked out of their room by their girlfriend and they were sleeping in the hallway with their dog and clothes. No one said anything about it. The hallways were dirty too and needed to be vacuumed.

    One of the staff members, I believe her name was Cristina or Kristen, she works at the front desk night shift. She was very helpful and nice.

    Stayed in April 2023

  • Reviewed: March 30, 2023

    5.0
    It was ok, but not worth the price
    • Leisure trip
    • Solo traveler
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The hallway was dirty. The sink in the room had a slow drain. The fridge leaked on the inside. Hard to get a hold of the front desk from your room. They say you can call down to the front desk to get a dish set brought up, but they made me come get it. The people upstairs must of had kids because there was stomping all night and day.

    Bed was comfortable and the staff was friendly

    Stayed in March 2023

  • Reviewed: August 27, 2022

    5.0
    Fair
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet had stains ,bathroom wasn't the cleanest

    Stayed in July 2022

  • Reviewed: August 9, 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 5 nights

    The bathroom

    The toilet and the shower drainages were not working at all.

    Stayed in August 2022

  • Reviewed: July 25, 2022

    4.0
    A place to stay only out of desperation
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff left me standing at front desk for 10 min, place was filthy, first room wasn't even cleaned yet and was disgusting (had to ask for a new room), new room was clean but could hear neighbors all night long and bed was terrible. Last guests hair still in the shower. Elevators had graffiti in them, old food lying in halls, entire place smelled like pot... should I go on?

    Kitchenette was okay

    Stayed in July 2022

  • Reviewed: July 18, 2022

    5.0
    Room was quiet, beds were clean, but ceiling sprang a water keak
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    An actual breakfast with eggs orange juice, toast. not cheap breakfast bar and warm coffee. no coffeeo in the room

    Not much.

    Stayed in July 2022

  • Reviewed: July 16, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the bathroom sick was clothed

    the room is very spacious

    Stayed in June 2022

  • Reviewed: June 20, 2022

    5.0
    Average
    • Leisure trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Neighbors that didn’t play the music loud

    No breakfast available

    Stayed in June 2022

  • Reviewed: April 14, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no toilet paper in the room and the kitchen didn't have any amenities my husband called the front desk after I had purchased some things at the store. They told my husband that you have to ask for them. I think if you rent a room with a kitchen they should offer the supplies when you check in. When he asked for toilet paper the person gave it to me when I asked on my way into the front door from the store she seemed annoyed and maybe over worked or understaffed something was just off at this place and it didn't used to be this way.

    Stayed in April 2022

  • Reviewed: January 23, 2022

    5.0
    It was fine for one night.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The whole place wreaked of weed

    Front desk service was great

    Stayed in December 2021

  • Reviewed: December 29, 2021

    5.0
    I came here due to flight cancellations. Troubled hotel.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    unclean in hallway. snow and ice not removed. small towels in entry way rather than anti skid mats made walking in treacherous. my room had no curtains and no tv remote. pot smoke smell throughout.

    the desk host

    Stayed in December 2021

  • Reviewed: December 28, 2021

    4.0
    I was here only because of a weather shutdown of the airport.
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My room was not clean.

    the staff was very nice. they were Grace under pressure considering the the weather and circumstances

    Stayed in December 2021

  • Reviewed: May 6, 2024

    7.0
    average
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    staff hardly at desk

    inexpensive

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My room didn’t have carpet

    Clean and quiet

    Stayed in May 2024

  • Reviewed: April 25, 2024

    1.0
    Check-in was horrible. I booked a double bed and ended up in a single king bed as they had no double beds available. I t
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in April 2024

  • Reviewed: December 31, 2023

    7.0
    I needed a place to sleep, passed. Very close to a lot of stuff in Kent
    • Leisure trip
    • Solo traveler
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom sink not clogged but seriously slow draining. Toilet leaked.

    When booking I like the price. When arrived a checked it out, overpriced

    Stayed in December 2023

  • Reviewed: October 2, 2023

    2.0
    None
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Need more hot food

    Not enough food

    Stayed in October 2023

  • Reviewed: September 19, 2023

    1.0
    I have been staying in hotels all over the world for over 50 years, this was my worst stay ever!
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    short staffed, garbage remained in the hall for days, check-in ID requirements were incomprehensible, we were denied check-in for over two hours until i begged the clerk to call an off duty manager, my wife of 52 years, a 71 yo retired architect, did not have an ID, my computer scan of her current unexpired DL was unacceptable. The reason was it was necessary to have a record of all people entering, yet while we were waiting two people were allowed to go visit a guest. There was no rest room in the lobby,

    Decent

    Stayed in August 2023

  • Reviewed: September 11, 2023

    1.0
    I would not recommend this hotel if it was the last place with availability - total dissapointment!
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The internet didn't work. The floors were not cleaned. The breakfast was nothing more than a muffin in a plastic bag. And the #1 thing I didn't like is that I was kept awake or woken up by the hotel washing machine next to my room banging around all night.

    The location to where I needed to go the following morning.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    10
    Exceptional
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It when no one is at the desk it’s happened two times now

    Stayed in September 2023

  • Reviewed: August 21, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in August 2023

  • Reviewed: August 6, 2023

    1.0
    I didn’t even stay the night I left
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was not clean , stains on bathroom counters.under the bed hadn’t been swept front trash

    Location

    Stayed in August 2023

  • Reviewed: July 24, 2023

    3.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 8 nights

    1. The carpet in the room was dirty. I asked that we get a daily cleaning service which they said they provided at a fee. We didn't mind paying ,but this was not done as there were limited number of house keepers at the hotel. So our room was not cleaned the whole period of our stay. This affected me badly as i now suffered a flu because of the dirty carpet. There was spillage of coffee in the lift which was never cleaned. We waited 3 days before we could get clean towels 2. Some staff at the reception were not friendly. I asked for bus information and the lady who seemed to be too busy told me she had no idea where we could get a bus going to Downtown Seattle. I found that hard to believe. The aircon was very noise. Need to upgrade to modern aircons.

    location was good and one or two staff were friendly

    Stayed in July 2023

Showing 1 - 25

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