18375 Chesterfield Airport Road, Chesterfield, MO 63005, United States of America
#11 of 16 hotels in Chesterfield
Guests' ChoiceBased on 583 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.9
Staff
8.7
Value for money
8.0
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Coleman
United States of AmericaI felt the cost was about $50 if not more to high for the quality of this hotel.
You could see that they were making the needed upgrades.
Stayed in April 2024
Reviewed: April 16, 2024
Amybelle7
United States of AmericaThe bed was extremely hard and uncomfortable, we did not sleep well at all. There was construction debris left inside the air conditioner. We were told breakfast was from 7am-10am, however on our 2nd day my husband went down at 840am and they were cleaning everything up and we could not get breakfast and my 6 year old was hungry and crying. The outside and our floor spelled VERY strongly of Marijuana. We were only able to swim a little while because the pool chlorine was burning our eyes and the pool was full of dead bugs.
The hotel is being renovated, so our room was brand new. It was clean. The breakfast on the day we could have it was good. It was also a fairly quiet location.
Stayed in April 2024
Reviewed: February 28, 2024
Lindarose
United States of AmericaLocation
Stayed in January 2024
Reviewed: February 27, 2024
Eric
United States of AmericaNot the most comfortable bed
Loved the desk clerk. I think her name was Pam. Genuinely friendly and cheerfully helped us out with a few challenges we had.
Stayed in January 2024
Reviewed: February 26, 2024
Caitlin
United States of AmericaGreat location, comfy beds
Stayed in February 2024
Reviewed: January 31, 2024
Lynda
United States of AmericaVery accommodating staff, comfortable beds and great location. Currently being renovated, which did affect the stay slightly. WiFi was not as dependable as previous visits. Great value and will stay again, staff is wonderful
Stayed in December 2023
Reviewed: January 1, 2024
Leah
United States of AmericaNothing
It was right next to the rink our tournament was at so we didn’t have to drive far.
Stayed in December 2023
Reviewed: October 28, 2023
Roniva
United States of AmericaThe walls are a bit thin and I heard a fair amount of noise coming from the adjoining room and the stairwell.
Breakfast was very good and it was very close to the highway.
Stayed in October 2023
Reviewed: October 27, 2023
Teresa
United States of AmericaNo tissue in bathroom Sink wouldn’t drain Bed really low on one side Musty smell
Close to everything
Stayed in October 2023
Reviewed: October 5, 2023
Jakiya
United States of AmericaSoon as you step into the pool area my family & i eyes were burning so bad that we couldn’t breathe or swim. Too many chemicals
It was clean
Stayed in October 2023
Reviewed: September 24, 2023
Michael
United States of AmericaBed was a bit soft for my husband and pillows were too soft. We did find a dirty used washcloth that was placed on the top of the shower curtain. It was discovered when I pulled the curtain closed.
Overall the stay was good! Breakfast was filling and had a wide variety to chose from. Location was great! Staff was very friendly from the front desk staff to the breakfast attendant.
Stayed in September 2023
Reviewed: September 18, 2023
Erica
United States of AmericaIt just needs to be remodeled as it is an older facility, but they have kept it in great shape.
Our room was older, but clean. Very large. Staff were all very nice. Breakfast was eggs and biscuits and gravy with the option to make waffles or have fruit, breads, some hostess items. Lemonade and Lemon water was available all day and night as well as popcorn. The pool was very clean and warm. Overall a great stay.
Stayed in September 2023
Reviewed: September 18, 2023
Paul
United States of AmericaNothing
Clean and good location
Stayed in September 2023
Reviewed: September 17, 2023
J
United States of AmericaDirty bathroom
Staff
Stayed in September 2023
Reviewed: September 11, 2023
Jennifer
United States of AmericaBathroom where tub and toilet was very small.
The rooms were clean and comfortable. Staff was very friendly. Price was good. Will stay there again.
Stayed in September 2023
Reviewed: September 11, 2023
Paula
United States of AmericaNice place. Great breakfast.
Stayed in September 2023
Reviewed: September 10, 2023
Jill
United States of AmericaEverything was great except the lighting. Vanity especially could use better lighting.
Quiet, clean, friendly, great breakfast.
Stayed in September 2023
Reviewed: September 5, 2023
Cara
United States of AmericaRoom smelt like smoke even tho it was non smoking. Called desk to tell them that so we wouldn't be charged for smoking. Empty water bottle between bed and nitestand
Breakfast was really good. Great variety. Reason we keep chilling to stay Herr if breakfast really
Stayed in September 2023
Reviewed: August 7, 2023
William
United States of AmericaFeels old and well used.
Staff was helpful and friendly.
Stayed in August 2023
Reviewed: August 4, 2023
Amanda
United States of AmericaBeds were almost too soft and bouncy. I personally like a little more firm.
Rooms were good size..safe area. Breakfast was good.
Stayed in August 2023
Reviewed: August 4, 2023
Daniel
United States of AmericaCould have been cleaner. And looks like they are in a remodel.
Location was good.
Stayed in July 2023
Reviewed: July 31, 2023
Amy
United States of AmericaBreakfast on the weekend was very minimal. Only eggs and dry biscuits. No cream cheese for bagels. There were more hot options during the week. The back door card reader didn't work so had to walk around to the front. Fine for us but if you have young kids or elderly not convenient
The facility was very clean. The price was good.
Stayed in July 2023
Reviewed: July 25, 2023
Tracy
United States of AmericaThe bed wasn’t centered with the entertainment center.
The cleanliness, comfort, and location.
Stayed in July 2023
Reviewed: July 24, 2023
Bowman
USAPool
It was comfortable but the pool looked murky and so we did not want to swim. Which was one thing we were looking forward to. I think they need someone to care for the pool everyday
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content