1230 Congress Street, Portland, ME 04102, United States of America
#21 of 24 hotels in Portland
Guests' ChoiceBased on 547 hotel reviews
7.2Cleanliness
7.6
Comfort
7.7
Location
8.2
Facilities
7.3
Staff
8.2
Value for money
7.0
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 25, 2022
Harvell
United States of AmericaWent to take a shower prior to leaving and even on the hottest setting, the water was cold. Not lukewarm. Cold.
Location, cleanliness and staff.
Stayed in June 2022
Reviewed: June 20, 2022
Mike
United States of Americalocation
Stayed in June 2022
Reviewed: June 19, 2022
Anna
ItalyBreakfast wasn’t good and the bar is 80% of the time closed
Friendly staff, huge room and comfortable king size bad. Free shuttle to the airport
Stayed in June 2022
Reviewed: June 16, 2022
Kaylan
United States of AmericaA broken bathroom vent.
The room was fine. Bed was very comfortable, however, it definitely smelled like dogs had been there, and the shower ventilation system was broken.
Stayed in June 2022
Reviewed: June 11, 2022
Tricia
United States of AmericaThe property was clean and comfortable.The pool and hot tub were beautiful and breakfast was great. it was a short walk to Thomason’s point concert venue and children’s museum.
Stayed in June 2022
Reviewed: May 23, 2022
Seibel
United States of AmericaBathroom was very small and not well designed. Shortage of hot water in shower.
Stayed in May 2022
Reviewed: May 7, 2022
Darcy
United States of AmericaMost everything was good. Room was OK - about what was expected. Beds are hard - which was also expected - but not uncomfortable. Dirty washcloth on floor behind bathroom door as a little concerning, but other than that it was good. Location was great. Was less than a mile from the Expo we had traveled to Portland for.
Stayed in May 2022
Reviewed: May 1, 2022
Brad
United States of Americaelevator is old and small and slow
super close to our hospital
Stayed in April 2022
Reviewed: March 24, 2022
Diane
United States of AmericaRoom was dated and had double beds
Great location
Stayed in March 2022
Reviewed: March 11, 2022
Woodson
United States of AmericaI have been in the room for 4 days no-one ever come to clean the room.
Parking facility,
Stayed in March 2022
Reviewed: March 6, 2022
Lisa
United States of Americawe didn’t like the bubbles in the hot tub. Soap should not be put in hot tub grills and it wasn’t very clean around the hot tub
Stayed in March 2022
Reviewed: February 28, 2022
Mike
United States of AmericaNeeds updating!
Stayed in February 2022
Reviewed: January 25, 2022
Huimin
CanadaNo breakfast
The beds are clean.
Stayed in January 2022
Reviewed: January 23, 2022
Darlene
United States of AmericaThe room was not very clean. There was even visible mold in the heater.
Location
Stayed in January 2022
Reviewed: January 17, 2022
Delilah
United States of AmericaThe staff wasn't very friendly or helpful. The breakfast choices were limited but with how things are right not we understood. When you first entered there was a strange smell in the lobby and entrance but not overly distracting. While some staff were pleasant the woman at check in was rude, dismissive and not consumer friendly. When looking into extending our stay she was very dismissive and not offering options. Also we heard her on the phone with another customer and she was rude and dismissive to them too.
The room was nice sized and the bed was comfortable. The pool and fitness area were nice too. The location was the best for what we wanted and it worked great for our needs. We loved that there was a large comfy chair in the room.
Stayed in January 2022
Reviewed: January 10, 2022
Nicole
United States of AmericaThe main elevator wasn’t working.
It was so clean!
Stayed in December 2021
Reviewed: January 5, 2022
Jonathan
United Kingdomthe hotel could do with a refresh of the decor it is quite dated.
the location worked for me being right next to the transportation centre and also a short walk to Bissell Brothers brewery. transport is easy into town by bus or taxi and there’s also a bus that takes you up to Freeport. The hotel is unfussy, but comfortable.
Stayed in December 2021
Reviewed: November 16, 2021
Wolstromer
United States of AmericaThe lobby could have been a bit neater/more updated but the room was very nice.
Fantastic location for the price!!
Stayed in November 2021
Reviewed: November 14, 2021
Darrell
United States of AmericaBeing non smokers, the hallways reeked of marijuana use.
Breakfast was on point. Location of hotel was central to what our travel plans were.
Stayed in November 2021
Reviewed: October 14, 2021
Patti
United States of AmericaDidn't know until we arrived that there would not be daily cleaning. I am ok with that but seems that there should be some drop in the rate since less service.
Bed was comfy and appreciated the large chair. Easy to get in and out and around town from this location.
Stayed in October 2021
Reviewed: October 14, 2021
Ashley
United States of AmericaLocation. Even though beds were small they were comfy.
That the room was over $400 bucks. Yeah the room was bigger then it needed to be. There was no pens or paper, or a paper that said what tv channels they offered. They beds were super small!
Stayed in October 2021
Reviewed: September 17, 2021
Stacey
United States of AmericaPete and Larry’s wasn’t open, no place for supper.
Location
Stayed in August 2021
Reviewed: September 17, 2021
Szymkowski
United States of AmericaThe room was suppose to have a fridge and sadly it didn't have one even though it was listed.
The location was close to downtown and the docks.
Stayed in September 2021
Reviewed: August 29, 2021
Patrice
United States of AmericaBathroom faucet dripped. Bathroom tiles had mold. Bathrooms need updating.
Did not eat at hotel.
Stayed in August 2021
Reviewed: August 28, 2021
Catherine
United States of AmericaWifi was unreliable. Front Desk refused to accommodate request for a first floor room. No explanation was provided about breakfast. No water bottles were provided, rather in the vending machines for about $2. We were told there was ice on the 2nd floor only.
Comfortable bed. Quiet. Close to airport. Convenient parking lot.
Stayed in August 2021
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