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  5. Reviews of HomeTowne Studios by Red Roof Eugene - Springfield

Reviews of HomeTowne Studios by Red Roof Eugene - Springfield This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

520 Harlow Road, Springfield, OR 97477, United States of America

#15 of 15 hotels in Springfield

Guests' Choice

Review Score

Based on 485 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.9

  • Location

    6.6

  • Facilities

    5.5

  • Staff

    7.0

  • Value for money

    5.9

  • Free WiFi

    5.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 3, 2024

    6.0
    Gingerluv
    • Couple
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No amenities in room. One trash, no cups, no blow-dryer. Noway to make coffee

    The front desk lady was extremely helpful and nice.

    Stayed in March 2024

  • Reviewed: February 14, 2024

    5.0
    It was great in the day, but didn’t seem very inviting to walk around at night.
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I felt like I was going to get robbed when I was taking our things to our room. There were a few guys that would come over it of there room every time I went down and watched me. I was making sure I didn’t leave anything and I found someone dentures behind the nightstand.

    When we checked In the staff were very nice and accommodating.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    5.0
    It was okay. You get what you pay for!
    • Couple
    • Studio One Double Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a bit uncomfortable and dirty. Loud noises at night from homeless and could hear the people above walking around and making the ceiling creak.

    It was in a relatively convenient location next to shops and public transport. Easy to check in too

    Stayed in November 2023

  • Reviewed: November 13, 2023

    4.0
    Overpriced for what they offer.
    • Leisure trip
    • Couple
    • Studio One Double Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No bedspread. No blanket. Just sheets. No coffee maker. No ice machine. No hair dryer.

    Stayed in November 2023

  • Reviewed: October 16, 2023

    6.0
    Great staff, bad hotel
    • Leisure trip
    • Couple
    • Studio One Double Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom door did not lock. There was a dirty towel left in the bathroom from whomever had the room before us. The room reeked of cigarettes. We went out to dinner and when we came back neither of our keywords worked. And the door ended up being broken so only one of us could leave the room at a time.

    The overnight staff were really nice and pleasant. They definitely helped make the stay better. Emily and the other overnight staff person on site were really friendly and kind and did their best for us.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Studio One Double Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled like smoke even though it’s a non-smoking facility, and the traffic noise is very loud. I also didn’t like that there was no coffee available in the room or lobby.

    The staff were nice and the bed was comfortable.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    4.0
    Great place to get stoned
    • Leisure trip
    • Family with young children
    • Studio One Double Room Non-Smoking
    • Stayed 9 nights
    • Submitted from a mobile device

    Lack of garbage cans. The clerk put me on 3rd floor after I mentioned being handicap. Senior discount was denied. Found drugs in roll of toilet paper, gave to police (oxytocin). My room as well as most of them smelled of Marijuana extremely, told nothing to do about it.

    Convenient mini kitchen. Comfortable bed. Shower was so-so.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    6.0
    I would not recommend this hotel to my friends or family..looked like a section 8 hotel!!
    • Leisure trip
    • Group
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 2 nights

    The outside of the hotel looked so old and smelly..the rooms smelly like cigarette . Old rooms. the outside needs a total makeover, especially the landscaping. TOO Expensive for that poor quality of a hotel.

    Location...Close to restuarants and shopping center

    Stayed in September 2023

  • Reviewed: August 3, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Mold in bathroom and stove didn’t work

    Fairly quiet

    Stayed in July 2023

  • Reviewed: July 26, 2023

    4.0
    My girlfriend bought the room, with my card, got upset with me, and I could not get a refund. Please
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like not being able to get a refund for the room nobody stayed in due to my partner buying this room, as a “surprise” but then she got mad at me for working late and didn’t even cancel it or let me know about it at all. By the time I found the receipts and emails, it was past the point of qualifying to refund. I’m struggling to make ends meet and this is a whole week of food to me.

    I like that a staff member told me to call a manager about my partner buying this room while she had my phone and access to my cash app debit card.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    5.0
    Fair
    • Couple
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Junkies, in parking lot. Staff not helpful. Wifi was a joke. Location was not central

    Clean room. & fresh bathroom.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    room was good and fridge was clean,but I guess nobody ever cleaned the doors of the little kitchen or the phone in zhe room. I did not want to touch the phone, but I had to, because my sim card is only good for data. I had to phone the Wifi company myself to find out and repair Wifi in my room. The desk lady told me, that most people have problems with the wifi and cannot connect. I asked her, if she can phone for me, because I am a tourist and might not understand well, but she refused and said, she is not good in technic...what??? I is her job I think...not mine!!! She should spend her time on this problem and not me!!! Not a good business behavior

    Stayed in July 2023

  • Reviewed: July 11, 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Studio One Double Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed

    Booking in

    Stayed in July 2023

  • Reviewed: July 10, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Sketchy guest living literally in the hotel. Felt uncomfortable and unsafe. Dirty outside property from homeless campers to filth.

    Comfortable bed, clean room

    Stayed in July 2023

  • Reviewed: June 22, 2023

    5.0
    Ok
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room wasn't very clean nor did I have any pillow cases for my pillows. The poor receptionist only person on duty. Had to run me up pillow cases and leave the desk and attended. Don't think that's very exceptable.

    Stayed in May 2023

  • Reviewed: June 18, 2023

    4.0
    Disappointed with accommodations, very shabby for the money. WiFi didn't work.
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Way too small, shabby, no dishes or utensils in very basic kitchenette. TV only got 6 channels. WiFi didn't work. Was charge $50 for safety deposit. We got two straight chairs with a small table. This was the only seat to watch TV or for reading. Very uncomfortable! Low rent area

    The beds were great.

    Stayed in June 2023

  • Reviewed: June 9, 2023

    4.0
    Eh
    • Leisure trip
    • Solo traveler
    • Studio One Double Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water and room was more than said online

    Very nice staff

    Stayed in June 2023

  • Reviewed: May 27, 2023

    5.0
    not the best place I’ve stayed.
    • Leisure trip
    • Solo traveler
    • Studio Queen Room Disability Access Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    check in was 3:00. I didn’t get into my room until after 5:00 because it hadn’t been cleaned. the facility was showing its age. the tv was very small and placed way off center from the bed. I decided not to even try to watch it.

    it was close to where I was visiting.

    Stayed in May 2023

  • Reviewed: January 16, 2023

    5.0
    Fair
    • Family with young children
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The property was run down. The elevator was disgusting someone urinate in it. Told front office didn't get cleaned. My sheets had like someone toenail on it. So I bought my own sheets and blankets to sleep on. Easy enough if all your doing is sleeping there. But anything more its uncomfortable cause I had to wipe my rooms down with lysol wipes and clorox wipes. To feel clean. Like that the floors was wooden.

    Close to most things

    Stayed in January 2023

  • Reviewed: January 15, 2023

    5.0
    Uncomfortable stay
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Reserved room with 2 beds for myself and my 2 kids, 14 and 10. When we arrived we were told that we were split into 2 rooms because 1 room with 2 beds was not available. We ended up sleeping in one room - 3 people on 1 queen bed because my child was not comfortable to be sleeping by herself- there were some homeless people camping outside nearby. I ended up sleeping on the floor, barely slept.

    Clean room, shampoo and soap provided.

    Stayed in January 2023

  • Reviewed: September 29, 2022

    6.0
    Good value for the money especially considering the appliances and a TV with lots of working channel
    • Leisure trip
    • Solo traveler
    • Studio One Double Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not really their fault but it was quite a walk to get to my suite from the parking lot with heavy suitcases because it was right in the middle of both staircases which are on either extreme end of a long stretch of hotel rooms.

    I didn't have breakfast so I'm not sure what that's about? I did like the fact that it had appliances so you can save some money as opposed to dining out all the time on the road!

    Stayed in September 2022

  • Reviewed: September 20, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Studio One Double Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a marginal room, bed, 2 small pillows, thin walls (heard the bed moans from the next room at 2:30 in morning) If you were living there for long it would feel like a prison cell! And the price for 1 night was ridiculous!

    That it had a bed and toilet

    Stayed in September 2022

  • Reviewed: September 15, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio One Double Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No ice machines was very hot had to wait for drinks to get cold

    Stayed in August 2022

  • Reviewed: September 12, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio One Double Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had to wait almost an hour past check in time to get our room. They provided no soap on the room so they gave us extra shampoo to use instead of soap. Where cleanliness is vital for everyone due to covid not providing soap to wash your hands is not acceptable. The window would not close completely due to the screen being broken so we could smell marijuana that people were smoking on the balcony. Ambulance and fire truck came to hotel and staff in office had no clue why and did not seemed concerned. The area was run down including the parking lot and the hotel making it feel unsafe. I stayed here last year and the environment was not like this. The hotel now feels more like a dump due to what we observed and for $200.00 a night you expected better.

    The staff was curious and the bed comfortable and clean. The room was clean.

    Stayed in September 2022

Showing 1 - 25

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