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  5. Reviews of Comfort Suites Springfield RiverBend Medical

Reviews of Comfort Suites Springfield RiverBend Medical This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

969 Kruse Way, Springfield, OR 97477, United States of America

#3 of 15 hotels in Springfield

Guests' Choice

Review Score

Based on 229 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 6, 2024

    10
    Great stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    N/A

    Staff was fantastic. Clean, quiet nice location... Fun time

    Stayed in March 2024

  • Reviewed: March 5, 2024

    10
    This place is going on my list to stay again.
    • Leisure trip
    • Solo traveler
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Loud neighbors but that wasn’t the hotels fault.

    My room was very clean and spacious. The bed was very comfortable and the sheets were so soft. Breakfast was mostly good as well.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was excellent, especially the lady that prepared breakfast! So friendly and helpful.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Very comfortable and a clean room. Friendly staff and very convenient for our hospital appointments
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    The breakfast had a good variety of items for most every palette.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    We enjoyed our stay, our room and the staff were great
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Everything

    Stayed in February 2024

  • Reviewed: January 27, 2024

    10
    Felt like home
    • Solo traveler
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location was great. The staff was great

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    Its a decent place. good location
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking/Pet Friendly
    • Stayed 1 night

    breakfast ended to early

    Nice staff

    Stayed in December 2023

  • Reviewed: November 22, 2023

    9.0
    Good location, clean & comfortable
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights

    Well....I was told about & wanted a medical discount due to my mother having a procedure at the hospital. I booked a room w/medical discount 2 weeks prior - we are all happy ...except I'm in FL & am paying for the room w/my c/c. However, no one told me initially about getting PRE Authorization first in order to do this so when I called the day before to confirm I was told I could not secure the room w/ my c/c bc I would not be there. This hotel's higher echelon is CHOICE - after several calls to CIS & Choice; I still didn't get my initial discounted quote. In the end, I had to cancel the original reservation & make a new one (via 3rd party i.e. booking dot com) which meant I did not get the discounted room rate. The hotel is fine - the procedural process was disappointing.

    Located near to PeaceHealth Sacred Heart Medical RiverBend); coffee; breakfast, comfortfortable beds

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Great for a short stay
    • Family with young children
    • King Suite - Non-Smoking/Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom sink was not clean. There were hair shavings in and around the sink. The pool and hottub were not working/available. Though, they did offer to send us to the hotel next door for swimming. It smelled stale in the room, and the ac unit was extremely loud.

    The staff were very helpful and friendly. The beds were extremely comfortable. It was nice having a couch to sit on to watch TV and eat instead of the bed. The area was very conveniently located. Great for a short stay. I would probably go somewhere else for a longer stay.

    Stayed in November 2023

  • Reviewed: October 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was great Coffee available always

    Stayed in October 2023

  • Reviewed: October 6, 2023

    10
    Exceptional
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The sofa and chairs in the room were really uncomfortable. The bathroom was super small.

    The staff was great!! Went over and above. Very friendly and helpful.

    Stayed in October 2023

  • Reviewed: September 9, 2023

    8.0
    The room first my needs. I was happy. And it felt safe. Extremely important
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I would've liked to have info on the area in the room in print, restaurants, attractions, etc. It was available electronically, but it doesn't help those less electronically savvy.

    I liked that they put me in a room that had handicap bars for balance assistance even though I didn't book for assistance. I use a cane and have a hard time with balance. That was very helpful.

    Stayed in September 2023

  • Reviewed: August 30, 2023

    9.0
    Very friendly kind and accommodating
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We were needing to fast Far medical tests, so we just took a little bit of food to go for after the test.

    Stayed in August 2023

  • Reviewed: August 30, 2023

    9.0
    We were on the way to Washington state to visit family. We were traveling with our dog and hotel is pet friendly.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location and good size room.

    Stayed in July 2023

  • Reviewed: August 16, 2023

    10
    Quiet floor, comfortable bed, very clean room and friendly staff.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    The walls of the rooms are paper thin. We could hear the gentleman snoring through the wall by our bed and the loudness of the TV from his room next to ours all night. Did not get much rest. The breakfast downstairs was ok for a free breakfast, however the supply was very low by the time we arrived at 8:30am there was not much left and every item was cold.

    The floor our room was location on overall was very quiet and the staff was very friendly and helpful.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    10
    Great stay and would do it again!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    We traveled for my daughter's state track meet and the location was great. Quiet but conveniently located.

    Stayed in May 2023

  • Reviewed: July 21, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very friendly! Breakfast was good.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    10
    Thanks for a fun girl's trip!
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room could use more lighting. It's probably because I'm old but it seemed dim even with all the lights on.

    Staff at front desk were always friendly, welcoming and helpful. Any time I called the front desk I got an answer right away, the person who answered was always polite and was able to answer my questions quicly. Cleaning staff are rock stars! Welcome note from cleaning staff when we entered our room let us know they care about our experience and asking for anything was welcome. Everything in our room worked. Everything smelled and looked clean and crisp.

    Stayed in July 2023

  • Reviewed: June 10, 2023

    9.0
    Great value for the money
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Quiet and great value for money! Staff (Josie) was fabulous and made my stay very enjoyable.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    10
    We had a good night's sleep and a wonderful restaurant quality breakfast to start our day.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking/Pet Friendly
    • Stayed 1 night

    Best hotel breakfast I had in years! Excellent selection, the food was made with fresh ingredients (no powdered eggs here!) The breakfast room supervisor was outstanding. Staff were kind and helpful. The room was actually dark, not filled with leaking light around the door and windows.

    Stayed in June 2023

  • Reviewed: June 2, 2023

    8.0
    I had a lovely evening there. it is convenient to the highway yet quiet. I would stay there again.
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    kind of hard to get to following GPS.

    Nice room, plenty of space. the fridge worked!!! nice grass areas for the dogs!!!!

    Stayed in June 2023

  • Reviewed: May 14, 2023

    8.0
    it was good very welcoming
    • Business trip
    • Travelers with friends
    • King Suite - Non-Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    older looking building

    the hot tub and the location

    Stayed in May 2023

  • Reviewed: May 10, 2023

    10
    worst week of my life due family medical issues and felt cared for and coddled more than any hotel I have ever stayed at
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    It was tucked away from a busy street and very comfortable with plenty of parking

    Stayed in May 2023

  • Reviewed: April 17, 2023

    9.0
    Wonderful
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Just missing sheets for pull out bed but not sure big deal

    Clean pool was nice

    Stayed in April 2023

Showing 1 - 25

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